Registered Nurse Bilingual

2 months ago

San Rafael, United States Marin Community Clinics Full time

Overview:

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The Triage RN position provides nurse triage services and health advice for MCC patients over the phone. The RN assesses and documents patient questions or concerns and provides nursing advice using approved evidence-based triage protocols. The RN schedules follow-up appointments or refers to emergency services as needed. Triage RNs gain experience in triage of a variety of acute and chronic conditions for our diverse patient population. Furthermore, they are able to improve patient care through health navigation and chronic illness self-management coaching; these are skills that are unique to our primary care setting and are a great opportunity to make a difference in the lives of our patients, many of whom need assistance with navigating health systems and their own conditions.

This RN Triage positions primary focus is triaging patients via telephone. This involves heavy use of EHR and instant messaging for coordination of patient care. This position also has the possibility of working weekends and evenings.

  • 3 years minimum of direct patient care work experience is required.
  • Bilingual Spanish skills are required.
  • On-site full time position in San Rafael California (non-hybrid/remote)
  • Prior work history in community health environment/past triage experience highly desired.
Responsibilities:
  • Provides excellent customer service in all phone and in-person interactions.
  • Provides culturally sensitive, patient-centered care to all MCC patients.
  • Provides nursing care within scope of license and clinic policy and procedures.
  • Provides education for disease processes, such as, diabetes, hypertension, medication education, etc.
  • Uses protocol, clinical judgment, and experience to designate an appropriate disposition for patients calling in for medical advice.
  • Documents subjective and objective information as well as a patient plan for all triages.
  • Conducts assessments and triage of pediatric, adult, and gynecologic medical complaints by phone and in-person using evidence-based protocol.
  • Elicits history of present illness and pertinent past medical history to formulate nursing assessment and plan for all triages.
  • Collaborates with patients primary care team as needed to coordinate follow-up care.
  • Follows through in a timely manner on patient requests that come through in electronic in baskets and via patient portal.
  • Collaborates with the Transition of Care team to review and follow up on Emergency Department and Hospital discharges.
  • Responds to patient requests for lab results, medical questions and questions and concerns regarding disease processes.
  • Sends medication refills per clinic protocol.
  • Orders medications such as emergency contraception per standardized procedure.
  • Assists in the development, maintenance, revision and evaluation of triage workflows.
  • Reacts in a positive manner to patient concerns; remains calm and displays empathy.
  • Works cooperatively with other staff and departments to problem resolve conflicts and improve workflow.
  • Maintains patient confidentiality.
  • Participates in required meetings.


Qualifications:

Education and Experience:

  • Associate or BA/BS degree required.
  • Current California RN License in good standing.
  • Current CPR/BLS certification.
  • 3+ years of direct patient care experience required; community health and/or triage experience preferred.
  • Experience with EPIC Electronic Health Records preferred.

Required Skills and Abilities:

  • Bilingual in English/Spanish is required.
  • Strong enthusiasm and willingness to pitch in whenever needed.
  • Works cohesively with other team members to achieve departmental goals
  • Good history-taking skills.
  • Ability to make quick and accurate assessments.
  • Ability to write accurate and complete documentation.
  • Good organizational skills.
  • Excellent interpersonal communication.
  • Strong critical-thinking skills.
  • Excellent communication skills (written and verbal).
  • Functions well in a high-stress environment.
  • Works well independently.

Physical Requirements and Working Conditions:

  • Prolonged periods of typing and sitting at a computer.
  • Must be able to lift up to 15 pounds at a time.

Covid-19 and Booster Vaccinations Requirements:

All employees are required to be fully vaccinated for COVID-19, including "health-care" required boosters as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series early boosters,but have not received the most recent booster,you will be required to get the most recent booster and mask until completed if hired.

Benefits Information:

Hiring Bonus: $1,000.00

Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

MCC is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Min:
USD $49.00/Yr.

Max:
USD $55.00/Yr.

  • Registered Nurse

    6 days ago

    San Rafael, California, United States Marin Community Clinics Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Marin Community Clinics. As a Triage Nurse, you will play a critical role in providing exceptional patient care and support to our diverse patient population.Key ResponsibilitiesProvide expert nursing care and triage services to patients via phone and in-person,...

  • Registered Nurse

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse

    6 days ago

    San Rafael, California, United States Marin Community Clinics Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Marin Community Clinics. As a Triage Nurse, you will play a critical role in providing exceptional patient care and support to our diverse patient population.Key ResponsibilitiesProvide expert nursing care and triage services to patients via phone and...

  • Registered Nurse

    4 days ago

    San Rafael, California, United States Marin Community Clinics Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Marin Community Clinics. As a Triage Nurse, you will play a critical role in providing exceptional patient care and health advice to our diverse patient population.Key ResponsibilitiesProvide culturally sensitive and patient-centered care to all patientsAssess...

  • Registered Nurse Bilingual

    1 month ago

    San Rafael, United States Marin Community Clinics Full time

    Overview Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse Bilingual

    2 days ago

    San Rafael, United States Marin Community Clinics Full time

    Overview Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Bilingual Nursing Professional

    2 weeks ago

    San Rafael, California, United States Marin Community Clinics Full time

    Position Summary: Marin Community Clinics, established in 1972, operates as a comprehensive multi-clinic network offering a diverse range of integrated primary care, dental, behavioral, specialty, and referral services. As a Federally Qualified Health Center (FQHC), we are dedicated to delivering essential health services to nearly 40,000 individuals each...

  • Registered Nurse

    2 weeks ago

    San Rafael, CA, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Licensed Vocation Nurse Bilingual

    3 months ago

    San Rafael, United States Marin Community Clinics Full time

    Job DescriptionJob DescriptionOverviewMarin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics...

  • Registered Nurse

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse

    3 months ago

    San Francisco, United States Mission Neighborhood Health Center Full time

    Job DescriptionJob DescriptionThe Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless...

  • Medical Assistant

    4 days ago

    San Rafael, United States Marin Community Clinics Full time $22 - $28

    Overview:Do you have the skills to fill this role Read the complete details below, and make your application today.Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health...

  • Medical Assistant

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Lead Medical Assistant

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Lead Medical Assistant

    4 days ago

    San Rafael, United States Marin Community Clinics Full time $28 - $32

    Overview:Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we...

  • Lead Medical Assistant

    2 weeks ago

    San Rafael, United States Marin Community Clinics Full time

    Overview:Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national...

  • Registered Nurse

    3 months ago

    San Francisco, United States Mission Neighborhood Health Center Full time

    The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services.We advocate for health equity and...

  • Registered Nurse

    3 months ago

    San Francisco, United States Mission Neighborhood Health Center Full time

    Job DescriptionJob DescriptionThe Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless...