Technical Service Engineer

2 weeks ago

Fort Wayne, United States Franklin Electric Full time

Technical Service EngineerDepartment: EngineeringEmployment Type: Full TimeLocation: US - Indiana - Fort WayneReporting To: Rick CampbellDescriptionResponsible for providing high-level second-tier product-specific technical information and support to internal and external customers. Advises and recommends solutions to customers while presenting additional products and services as warranted.Key ResponsibilitiesProvides technical support and troubleshooting for product lines through e-mail and phone to internal and or external customers.Provides scheduled and emergency onsite technical support to customers as required.Interacts directly with clients/customers to resolve technical issues in a timely manner; uses knowledge and expertise to discern appropriate solutions.Identifies opportunities for additional sales to ensure customer needs are met and growth opportunities are maximized.Occasionally contributes to technical bulletins.Provides onsite and web-based training seminars as required.Assists customers in implementing products and advises on their proper use.Follows up with customers to verify that solutions are successful.Reviews owner/operator manuals.Acquires and maintains current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers; records these resolutions for general use.Develops a deep understanding of applications.Uses judgment to determine the proper resources to fix issues.Assists in deploying new software releases to the customer base through technical training.Tracks open customer issues and communicates the status to customers.Performs other related duties as required or assigned.Skills Knowledge and ExpertiseSkills and AbilitiesApplies excellent judgment skills to properly evaluate situations and immediately provide effective solutions.Effectively communicates information and responds to questions in person-to-person and small group situations with vendors, internal and external customers, the general public, and other employees of the organization.Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.Writes routine reports and correspondence.Adds, subtracts, multiplies, and divides numbers (using currency and other forms of measurement).Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.Deals with problems involving several known variables in situations of complex nature.Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.Frequently makes decisions of major importance, which may affect the work operations of other employees and/or clientele to a major degree.Completes intermediate and complex tasks.Uses noncomplex and complex machines and equipment.Education and ExperienceEquivalent of four years of high school (required).Associate degree in electrical engineering, mechanical engineering, or a related field (preferred).Three to five years of related experience (preferred).Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.Why Work at Franklin Electric?Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.#J-18808-Ljbffr

by Jobble

  • Technical Service Engineer

    4 weeks ago

    Fort Wayne, United States Franklin Electric Full time

    Job DescriptionJob DescriptionDescriptionResponsible for providing high-level second-tier product-specific technical information and support to internal and external customers. Advises and recommends solutions to customers while presenting additional products and services as warranted.Key ResponsibilitiesProvides technical support and troubleshooting for...

  • Technical Sales Representative

    2 weeks ago

    Fort Wayne, United States Neff Group Distributors Inc Full time

    Job DescriptionJob DescriptionTechnical Sales Representative – Market Leading Income Opportunities Neff is an industry leading automation solution provider selling best in class technology to manufacturers across a wide range of industries. Neff is growing and thriving and has been for almost a century. Our focus is providing innovative solutions and...

  • System Engineering Practitioner

    24 hours ago

    Wayne, United States Advantage Technical Full time

    System Engineer Practitioner Fulltime opportunity Location: Wayne, MI Onsite role Advantage technical has partnered with an American multinational automobile manufacturer on a search for a System Engineering Practitioner to join their company . This is an Information Technology Operations based role that supports the Michigan Truck Plant. As a member of the...

  • Manufacturing Quality Engineer

    3 weeks ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title: Quality Control EngineerLocation: Fort Wayne, INPay rate: $40/hour Duration: 08 Months Note: Please send your updated resume if you want to get submitted. Position Summary This role will be responsible for mapping the existing process for recertifying and extending shelf life of process material, developing, and implementing a standard process...

  • Manufacturing Quality Engineer

    3 weeks ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title: Quality Control EngineerLocation: Fort Wayne, INPay rate: $40/hour Duration: 08 Months Note: Please send your updated resume if you want to get submitted. Position Summary This role will be responsible for mapping the existing process for recertifying and extending shelf life of process material, developing, and implementing a standard process...

  • System Engineering Practitioner

    3 weeks ago

    Wayne, United States Advantage Technical Full time

    System Engineer PractitionerFulltime opportunityLocation: Wayne, MIOnsite roleAdvantage technical has partnered with an American multinational automobile manufacturer on a search for a System Engineering Practitioner to join their company .This is an Information Technology Operations based role that supports the Michigan Truck Plant.As a member of the Plant...

  • System Engineering Practitioner

    3 weeks ago

    Wayne, United States Advantage Technical Full time

    System Engineer PractitionerFulltime opportunityLocation: Wayne, MIOnsite roleAdvantage technical has partnered with an American multinational automobile manufacturer on a search for a System Engineering Practitioner to join their company .This is an Information Technology Operations based role that supports the Michigan Truck Plant.As a member of the Plant...

  • System Engineering Practitioner

    3 weeks ago

    Wayne, United States Advantage Technical Full time

    System Engineer PractitionerFulltime opportunityLocation: Wayne, MIOnsite roleAdvantage technical has partnered with an American multinational automobile manufacturer on a search for a System Engineering Practitioner to join their company .This is an Information Technology Operations based role that supports the Michigan Truck Plant.As a member of the Plant...

  • Quality Control Engineer

    5 days ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title: Quality Control EngineerLocation: Fort Wayne, INPay rate: $40/hourDuration: 08 Months Note: Please send your updated resume if you want to get submitted. Position Summary In this role, you will drive quality actions to ensure team members (Hourly and Salary) have the required training to do their job. Daily activities include: Understanding the...

  • Quality Control Engineer

    5 days ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title: Quality Control EngineerLocation: Fort Wayne, INPay rate: $40/hourDuration: 08 Months Note: Please send your updated resume if you want to get submitted. Position Summary In this role, you will drive quality actions to ensure team members (Hourly and Salary) have the required training to do their job. Daily activities include: Understanding the...

  • Quality Control Engineer

    5 days ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title: Quality Control EngineerLocation: Fort Wayne, INPay rate: $40/hourDuration: 08 Months Note: Please send your updated resume if you want to get submitted. Position Summary In this role, you will drive quality actions to ensure team members (Hourly and Salary) have the required training to do their job. Daily activities include: Understanding the...

  • Electrical Engineer

    3 weeks ago

    Fort Wayne, United States Catfoss Recruitment Ltd Full time

    £51K – £65K DOE + Bens (G2310761) Sheffield Electrical Engineer Catfoss Recruitment Ltd are currently in partnership with a cutting-edge technology company that is looking to recruit an Electrical Engineer to their expanding team on a permanent basis. Building on more than two decades of science led research and development, our client designs and...

  • Civil Project Engineer

    2 days ago

    Fort Wayne, United States Abonmarche Consultants Full time

    Abonmarche is a team of professionals who are passionate about helping others with client service at the core of everything we do. We are a practice of people who are passionate about engineering, architecture, surveying, planning, landscape architecture, and more. Our teams are collaborative, agile, innovative, and focused on creating the best client...

  • Sales Engineer II

    4 weeks ago

    Fort Wayne, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Technical Sales Engineer

    2 weeks ago

    Fort Worth, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionTechnical Sales Engineer - Dallas/Ft. Worth metropolitan areaOur client, a national construction products manufacturer, is seeking a technical sales professional (Stormwater Products) to join their growing team. The territory is primarily focused in the Dallas/Fort Worth metropolitan area.Primary ResponsibilitiesEmploy technical...

  • Manufacturing Engineer

    1 week ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title- Manufacturing Engineer Pay rate- $37 per hour Duration- 12 Months Location- Fort Wayne, IN Note: Please send your updated resume if you want to get submitted. Position Summary Specialized assignment focused on creating manufacturing work instructions and procedures, converting them from current instruction system. Complete assignments to...

  • Manufacturing Engineer

    1 week ago

    Fort Wayne, United States Acro Service Corp Full time

    Job Title- Manufacturing Engineer Pay rate- $37 per hour Duration- 12 Months Location- Fort Wayne, IN Note: Please send your updated resume if you want to get submitted. Position Summary Specialized assignment focused on creating manufacturing work instructions and procedures, converting them from current instruction system. Complete assignments to...

  • Technical Integration Engineer

    7 days ago

    Fort Belvoir, United States Altamira Technologies Full time

    Altamira Technologies has a long and successful history providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence and homeland security communities worldwide by focusing on creating innovative solutions leveraging common standards in architecture, data and...

  • Senior Structural Engineer

    3 weeks ago

    Fort Wayne, United States Lozier Full time

    COMPANY OVERVIEW Lozier Corporation is an industry leader in providing store fixtures to major retailers across the U.S. and around the world. Headquartered in Omaha, Nebraska, Lozier began manufacturing fixtures in 1956, and originated the basics of today’s shelving systems. Today, Lozier has over 4 million square feet of manufacturing and distribution...

  • Calibration Technician

    5 days ago

    Fort Wayne, United States Applied Technical Services Full time

    Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in...