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Receptionist - Must be Bilingual, English/Spanish

2 months ago

Buena Park, United States Ria Financial Full time
Job Description

With a presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. Join us in our mission to open ways for a better everyday life.

We are looking for a receptionist to join our headquarters in Buena Park. The ideal individual will be bi-lingual in English and Spanish.

Responsibilities

Responsibilities:
  • Assist senior-level managers and executives by screening calls prior to providing the information;
  • Assist Sr. Receptionist with creating and maintaining the work schedules for Front-Desk Receptionists;
  • Assist employees with conference room requests via email;
  • Write and distribute emails as needed;
  • Answer and transfer calls to the proper department;
  • Keep all files up to date and organized in the front desk area;
  • Perform other duties as assigned or requested by the executive assistant;
  • Receive and log all incoming FedEx, Amazon, Staples, DHL, and USPS packages;
  • Notify employees about the arrival of their packages via email;
  • Ensure that visitors sign in and notify the appropriate person of their arrival;
  • Ensure that employees who do not have a badge sign in;
  • Distribute visitor badges to out of state employees who are visiting the office;
  • Follow up with visitors and employees who are borrowing visitor badges;
  • Ensure that the incoming mail is being distributed to the appropriate department based on the content of the mail;
  • Stamp and seal any outgoing mail and charge to the correct department;
  • Keep track of FedEx packages that the front desk team sends to executives until completed;
  • Follow up on pending items such as expected packages, mail, or reminders;
  • Maintain clear communication between the front desk team via email and Teams;
  • Assist the executive and administrative assistant in printing, scanning, and filing;
  • Maintain a professional demeanor under fast pace working environment.
Qualifications
  • High School diploma or General Education Diploma (GED)
  • Excellent written and verbal communication skills in English and Spanish is required
  • Possess experience interacting with all levels of management and staff, outside clients, and vendors
  • The key characteristics this individual must possess are excellent phone etiquette, being detail-oriented and well organized
  • Ability to have sensitivity to confidential matters, work well with others, multi-task, and thrive in a fast-paced environment
  • Knowledge and experience with MS Office such as Excel, Word, PowerPoint, and Outlook
  • Exceptional attention to details

Benefits: Our package includes medical, dental, vision insurance, 401K, employee stock options, paid time off, HSA/FSA, short-term/long-term disability, tuition assistance, growth opportunities, and much more.

Salary: The base range in for this position is $21- $25 hourly. Actual starting compensation may vary based on geographic location, work experience, and skills.