Application Support Engineer
3 weeks ago
Location: Sunnyvale, CA / Austin, TX (Onsite, Hybrid Mode)
Responsibilities
Proactively monitors data quality and system health
Works with Engineering team to design new monitors and/or implements new monitors when possible
Works with dashboard designer to build reporting for stakeholders
Works with London based engineering team to produce “ready for business report” every morning
Works with dashboard designer and stakeholders to constantly update report to meet their needs
Acts as the first point of engineering contact for Los Angeles based support team
Identify impacted systems and root causes
Propose fixes
Manage handover to London Engineers
Good understanding of AWS services
Preferred Qualifications
Bachelors degree or higher in computer science or other technical discipline
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