Financial Aid Administrator

2 weeks ago

Chicago, United States DePaul University Full time
The Highlights: The FA Administrator, as part of the OFA Operations team, is responsible for reviewing and processing, award program reports, student applicant eligibility, verification, and student follow-up. This position is responsible for executing support processes for application processing, award claims and payment processing, authorization review and reconciliation of major federal and state program. This position reports to the Associate Director of Financial Aid - Operations.

What You'll Do:

  • Responsible for effectively processing reports, comparing changes in application data, award program information, and supporting other processes associated with the duties of the Verification team, Loan team, and Operations.
  • Work closely with Operations teams to review and resolve student eligibility issues. Communicate with student and possible outside parties to resolve student eligibility issues and verification.
  • Conduct student follow-up and assist with responding to student emails in FA Operations. Research, resolve and effectively communicate responses to students.
  • Award students who are not able to be packaged by the batch packaging system.
  • Participation in the administration of federal, state, institutional and private aid, with aggregate dollars of programs involved exceeding 150 million dollars.
What You'll Need:
  • Bachelor's degree required.
  • A minimum of 3 years' experience in student aid administration preferred.
  • Familiarity with verification processes, federal student loan processes, and other student aid programs preferred.
  • Capacity to embrace change and willingness to be flexible in work hours.
  • Capacity to work independently, effectively, and under pressure during peak processing.
  • Demonstrated communication skills, analytical skills and attention to detail.
  • Preference to the following:
    NASFAA Credentials
    FSA Learning Track Certificates
    FSA Basic and Fundamental Training Certificates
  • May not be currently delinquent or in default on a federal loan, or owe a overpayment of federal grant funds.
  • Extended hours and/or weekend work required, depending on time of year, volume and demand.


Perks:

  • Working for a stable and well-known University that values diversity and inclusion.
  • Top choice medical, dental, and vision benefits.
  • Retirement plan matching contribution of 10%.
  • Tuition waivers for employees and dependents.
  • Generous paid time off, sick time, holidays, floating holidays, and more
  • Full-Time Benefits
For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.


Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)
Illinois Abused and Neglected Child Reporting Act

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.

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