Financial Aid Systems Analyst

3 months ago

Chicago, United States InsideHigherEd Full time
The Highlights: The Enrollment Systems Integration Analyst provides essential systems and end user support to the Office of Financial Aid, and collaborates with PeopleSoft Campus Solutions analysts and end users and Information Systems developers and project managers on systems-related issues. This position analyzes, tests, integrates, and documents new PeopleSoft functionality and existing functionality requiring enhancement or remediation. This position also collaborates with EM and college office staff to resolve duplicate student IDs.
 

What You'll Do:

  • Analyzes Office of Financial Aid business processes and collaborates with operations, service, and compliance staff on PeopleSoft process improvements. Documents functional specifications, collaborates with IS design and build teams, identifies integration points with other functional areas, develops and executes test plans, and communicates changes to affected staff. Involves analysts and users from other business units when business process changes affect those functional areas. 
  • Evaluates new PeopleSoft functionality and promotes staff usage when appropriate. Works with Enrollment Systems workgroup to create setup, evaluate integration points with other functional areas, and develop and execute test plans; works with Office of Financial Aid staff on testing, implementation, documentation, and training. 
  • With the Enrollment Services trainer, creates documentation and training materials for end users on new/enhanced functionality and on topical issues related to the performance of their responsibilities.
  • Collaborates with enrollment management and college office staff as needed to resolve duplicate ID discrepancies and consolidate student data. 
  • Serves as second level of contact for Office of Financial Aid staff members with PeopleSoft processing issues unable to be resolved by the financial aid analyst. Debugs application errors and works with IS developers to solve issues.
  • Writes and updates reports to monitor student eligibility, identify and remedy processing issues, and recommend process improvements
  • Financial Aid is an auditable function and this team is integral part of administering  federal, state and institutional aid programs; aggregate dollars of programs exceed $450 million annually.
     
What You'll Need:
  • Bachelor's or higher degree required. 
  • Three years functional/business/system analysis experience required. 
  • Experience with PeopleSoft Campus Solutions product preferred; additional experience with cross-functional PeopleSoft tools such as Query, BI Publisher or Equation Engine, CommGen and File Parser preferred. 
  • Functional knowledge of financial aid administration is imperative.
  • Demonstrate strong analytic, planning, team-building, problem-solving and decision-making skills. 
  • Ability to diagnose and troubleshoot systems application errors. 
  • Demonstrate effective verbal, written, presentation and listening skills. 
  • Interact and collaborate with work-group colleagues, end users, cross-functional analysts, and IS project managers and developers. Expertly use Microsoft Excel and Word; experience using Microsoft Visio or other flowchart software preferred. Easily learn other online technology tools. 
  • Understanding of SQL programming language preferred.
  • Position requires standard five day work week. Additional hours may be required, depending on business cycle and urgency required to remedy acute system problems. Weekend hours may be required (usually Sunday mornings) four to six times per year for patch and/or upgrade testing. Office within a hybrid schedule with approximately 2-3 days in office and 2-3 days remote depending on needs.


Perks:

  • Working for a stable and well-known University that values diversity and inclusion.
  • Top choice medical, dental, and vision benefits.
  • Retirement plan matching contribution of 10%.
  • Tuition waivers for employees and dependents.
  • Generous paid time off, sick time, holidays, floating holidays, and more
  • Full-Time Benefits
For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.


Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.

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