Current jobs related to Customer Success Manager - Mountain View - Prodigal
-
Customer Success Manager
2 days ago
Mountain View, California, United States Intuit Full timeJob DescriptionAt Intuit, we are seeking a highly skilled Customer Success Manager to join our team. This role is responsible for providing exceptional support to our high-value customers, ensuring they achieve their business goals and objectives.Key Responsibilities:Build and maintain strong relationships with high-value customers, understanding their...
-
Customer Success Manager
3 days ago
Mountain View, California, United States HAUS Full timeAbout HausHaus is a cutting-edge decision science platform that empowers businesses to navigate the new digital privacy paradigm. Leveraging frontier causal inference based econometric models, Haus helps brands optimize their marketing, pricing, and promotions strategies to drive revenue growth. Our team of experts, comprising former product managers,...
-
Customer Success Manager
1 month ago
Mountain View, United States monogoto Full timeCustomer Success Manager | Full Time | US/Hybrid About the Company Monogoto was founded by a team of highly experienced telecommunications, cellular and security experts. Backed by a group of well-known and highly engaged investors and strategic partners, its growing, dynamic and diverse team operates globally from Silicon Valley, USA and Tel-Aviv, Israel....
-
Customer Success Manager
1 month ago
Mountain View, United States Monogoto Full timeCustomer Success Manager | Full Time | US/HybridAbout the CompanyMonogoto was founded by a team of highly experienced telecommunications, cellular and security experts. Backed by a group of well-known and highly engaged investors and strategic partners, its growing, dynamic and diverse team operates globally from Silicon Valley, USA and Tel-Aviv,...
-
Customer Success Manager
3 weeks ago
Mountain View, California, United States Monogoto Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Monogoto. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their goals and objectives through the effective deployment and optimization of our cellular IoT solutions.Key ResponsibilitiesOnboard and support...
-
Customer Success Manager
1 month ago
Mountain View, California, United States Monogoto Full timeAbout MonogotoMonogoto is a leading provider of IoT cellular cloud networks, enabling innovation and flexibility for services that drive a more connected world. Our rapidly expanding 5G IoT connectivity service provides seamless, accessible, and cost-effective device connectivity that scales developers' requirements.Job SummaryWe are seeking a highly skilled...
-
Customer Success Manager
2 weeks ago
Mountain View, California, United States Moveworks Full timeAbout MoveworksMoveworks is a pioneering AI startup that empowers employees to work faster across applications. Our universal AI copilot streamlines search and automation, reducing costs for businesses and enhancing employee experience.Job SummaryWe're seeking a skilled Customer Success Manager to partner with our initial customers, drive product value, and...
-
Customer Success Operations Manager
2 weeks ago
Mountain View, California, United States HAUS Full timeAbout HausHaus is a pioneering decision science platform that empowers businesses to navigate the new digital privacy paradigm. By leveraging frontier causal inference based econometric models, Haus helps brands optimize their marketing, pricing, and promotions strategies to drive revenue growth. Our team of experts, comprising former product managers,...
-
Customer Success Manager
4 weeks ago
Mountain View, California, United States HAUS Full timeAbout HausHaus is a pioneering decision science platform that empowers businesses to navigate the new digital privacy paradigm. Leveraging frontier causal inference based econometric models, Haus helps brands optimize their marketing, pricing, and promotions strategies to drive revenue growth. Our team of experts, comprising former product managers,...
-
Customer Success Operations Manager
2 weeks ago
Mountain View, California, United States HAUS Full timeAbout HausHaus is a pioneering decision science platform that empowers businesses to thrive in the new digital privacy paradigm. By leveraging frontier causal inference based econometric models, we help brands optimize their marketing, pricing, and promotions strategies to drive revenue growth. Our team of experts, comprising former product managers,...
-
VP, Global Customer Success Management
1 month ago
Mountain View, United States Workato Full timeAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful - and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud to be...
-
Customer Success Manager, Project Taara
2 months ago
Mountain View, California, United States X, the moonshot factory Full timeAbout the RoleThe Customer Success Manager is a key member of the Project Taara team, responsible for ensuring the delivery of high-quality customer experiences across the globe. This role requires a strong understanding of customer-centric principles and the ability to design and implement scalable customer success functions.Key ResponsibilitiesDevelop and...
-
Customer Success Manager, Project Taara
1 month ago
Mountain View, California, United States X, the moonshot factory Full timeAbout the RoleThe Customer Success Manager is a key member of the Project Taara team, responsible for ensuring the team's success and growth. This role requires a customer-centric mindset, with a focus on delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesDesign and build a robust customer success function for Taara,...
-
Customer Success Manager, Project Taara
1 month ago
Mountain View, California, United States X, the moonshot factory Full timeAbout the RoleThe Customer Success Manager at X, the moonshot factory, is a key member of the Project Taara team. This role is responsible for ensuring the team's success and scalability in delivering value to customers.Key ResponsibilitiesDesign and build a robust customer success function that prioritizes customer-centric principles.Establish processes to...
-
Customer Success Manager, Project Taara
1 month ago
Mountain View, California, United States X: The Moonshot Factory Full timeAbout the RoleThe Customer Success Manager is a key member of the Project Taara team, responsible for ensuring the team's success and growth. This role involves creating a customer-centric organization and building a global team of customer success professionals.Key ResponsibilitiesDesign and build a robust customer success function for Taara, with a focus...
-
Customer Success Manager, Project Taara
3 weeks ago
Mountain View, California, United States X, the moonshot factory Full timeAbout the RoleThe Customer Success Manager is a key member of the Project Taara team, responsible for ensuring the team's success and growth. This role requires a customer-centric mindset, with a focus on delivering exceptional customer experiences.Key ResponsibilitiesDesign and build a robust customer success function for Taara, with a focus on...
-
Customer Success Director
2 weeks ago
Mountain View, California, United States X: The Moonshot Factory Full timeAbout the RoleThe Customer Success Manager at X: The Moonshot Factory is a critical position that requires a unique blend of business acumen, operational expertise, and customer-centric mindset. As a key member of the Project Taara team, you will be responsible for designing and building a robust customer success function that delivers exceptional value to...
-
Customer Success Manager, Project Taara
2 weeks ago
Mountain View, California, United States X: The Moonshot Factory Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at X: The Moonshot Factory. As a key member of our organization, you will be responsible for ensuring the success of our customers and driving business growth through exceptional customer experiences.Key ResponsibilitiesDesign and build a robust customer success function...
-
Customer Success Manager
3 weeks ago
Mountain View, California, United States Monogoto Full timeAbout MonogotoMonogoto is a cutting-edge technology company that specializes in IoT cellular cloud networks. Our innovative solutions enable businesses to connect and manage their devices seamlessly, providing a more connected world.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
-
Customer Success Manager, Project Taara
1 day ago
Mountain View, California, United States X: The Moonshot Factory Full timeAbout the RoleThis is a fixed-term contract position for 12 months. Project Taara is focused on delivering high-throughput and long-range connectivity via free-space optical communication (FSOC) links that use light (eye-safe lasers) propagating between two terminals to wirelessly transmit high speed data. Learn more about Project Taara.Key...
Customer Success Manager
3 months ago
[Full Time] Customer Success Manager at Prodigal (United States) Customer Success Manager Prodigal United States Date Posted: 19 Jun, 2023 Work Location: Mountain View, United States Salary Offered: Not Specified Job Type: Full Time Experience Required: No experience required Remote Work: No Stock Options: No Vacancies: 1 available About Prodigal We are a fast-growing Bay Area-based startup backed by leading investors like Menlo Ventures, Accel, and Y-Combinator. In the past year we grew revenue nearly 10x and continue to build torridly. Our core product offering helps automate lending operations for financial services firms across the lending value chain. The Prodigal team has deep technical talent today and we believe there is an opportunity to build an iconic vertical software business that will fundamentally impact how the multi-trillion-dollar debt industry is managed. Debt has such a massive impact on consumers and prior to Prodigal, the industry was saddled with painful, low-value manual workflows, and poor customer experience - our mission is to humanize the debt repayment process through automation and data. Each week, we analyze millions of borrower interactions using state-of-the-art natural language processing and speech analytics capabilities to provide dozens of our customers with insights that are actionable and relevant. We are a young, fast-moving company looking for exceptional folks to work together with. What will you be doing? Own the customer journey Manage the entire customer journey - from onboarding to ongoing usage and relationship management Understand the customer's motivations, business drivers, current processes, and core business outcomes Discover and solve for the customer stakeholders' stated and unstated business problems Design and adapt the customer's current processes to Prodigal, to drive business value and adoption Drive product adoption and ensure an exceptional user experience Own all matters related to customer accounts, including retention, cross-sell, and up-sell opportunities Bring the voice of the customer to Product Understand the customer's core business problems and directly work with the Product team to be the customer's voice in the room. Understand the needs of the customer and identify business problems and opportunities that can be solved through Prodigal's product offerings Act as the voice of the customer for other Prodigal teams, including Product, Sales, and Growth Understand Prodigal's product, value offering, and future roadmap, and articulate and adapt these to our customers. Educate customers on Prodigal usage, best practices, and new releases. Monitor and analyze customers' engagement and adoption metrics. Streamline and scale for success Establish and follow processes to ensure that Customer Success is streamlined and scales smoothly with Prodigal. Work with Sales, Growth, and Product to establish and follow processes for pilots, onboarding, trainings, customer requests, ongoing success, and future growth via co-marketing campaigns Work with cross-functional and cross-geographic teams to ensure customers realize their ROI, improve operations, scope new business opportunities, and identify areas for strategic growth Manage customer expectations in terms of what the product can and cannot achieve What are we looking for in you? Passionate about Prodigal and the problem we are solving. Experience in customer-facing customer success, strategy, growth, or consulting roles. B2B SaaS experience preferred Self-motivated and proactive with innovative ideas to inspire customer loyalty and adoption. An analytical mind - the company grows rapidly and your ability to use your mind will be important to learn quickly Proven track record of highly-professional customer service in a fast-paced, dynamic environment. Strong interpersonal skills and experience building strong relationships. Comfortable with clients, able to strategically partner with customers. Personable and collaborative, able to work across teams and functions. Highly analytical and data-driven Thoughtful, curious, and a problem-solver. Willing to intersect working hours with US work hours From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US. Learn more about us at www.prodigaltech.com #J-18808-Ljbffr
