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Patient Service Coordinator
3 months ago
One of the largest medical groups in the state of Connecticut is looking to add a *Patient Service Coordinator* to their office in Hartford, CT The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. This position requires occasional coverage of offices in Manchester and Farmington, CT.
*Responsibilities:*
* *Warmly greets and registers arriving patients.
Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
*Additional Details:*
Shift- Mon - Friday, 8:30-5:00pm
Location- This is an on-site position located in Hartford, CT, with occasional coverage in Manchester and Farmington, CT.
*Qualifications:*
* *High school diploma or equivalent preferred
Relevant experience in a fast-paced medical office highly preferred.
Epic experience preferred.
Positive, customer-focused approach, with commitment to providing excellent patient care.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
Proven ability to work effectively in a team environment.
Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft Office software.
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or without advanced notice.
Strong working knowledge of insurance requirements.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
