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Complex Claims Director

1 month ago

Boston, United States Berkshire Hathaway Specialty Insurance Full time
Who are we?
A strong, trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI) provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers around the globe. Part of Berkshire Hathaways insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals with excellent capabilities and character. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Job Opportunity:

Berkshire Hathaway Specialty Insurance has an exciting opportunity for a Complex Claims Director who will independently handle a diverse mix of complex claims consisting of Cyber/Media/Tech/MPL claims underwritten out of the Executive and Professional Liability unit. We are seeking an experienced professional to join our growing team in Boston, Atlanta, Chicago, New York, or any BHSI office location. We are also open to Candidate must have strong technical and analytic skills, as well as excellent interpersonal skills, as this role will have a high level of interaction with customers, brokers, outside counsel (defense and coverage), mediators, underwriters, actuaries and senior management. Additional responsibilities include:

Duties & Responsibilities:
  • Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Collaborate with defense counsel on strategy and resolution.
  • Handle mediations on complex claims.
  • Handle claims from first notice of loss through ultimate resolution, including working with and advising internal partners on claims, developing a proactive plan of action for ultimate resolution, obtaining budgets and meeting with clients, counsel, and brokers.
  • Communicate and work with insureds, brokers and underwriters on a regular basis.
  • Analyze and draft coverage letters and communicate complex coverage positions effectively.
  • Draft reports and make recommendations concerning reserve changes.
  • Travel to conferences, mediations, and client meetings, as necessary.
Qualifications, Skills and Experience:
  • JD required.
  • 7+ years substantives claim handling experience in professional lines.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to thrive in a highly collaborative team environment.


BHSI Offers:
A competitive package and exciting growth opportunities with a growing global organization .
A liberating, fast-paced culture, centered on always doing the right thing for our customers, teammates and our business.
A purposely non-bureaucratic organization that embraces simplicity over complexity, encourages innovation, and emphasizes individual excellence in a team framework.

The base salary range for this position is from $140,000.00 to $165,000.00, along with annual bonus eligibility; a candidates salary is determined by their relevant skills and experience. We value our teammates both their capabilities and character as demonstrated by our amazing culture.

Learn more about our unique culture and history.

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