Product Support Specialist
1 month ago
Job Description - Product Support Specialist - Vascular Access Division (CUS0100IW) **Job Description**
Product Support Specialist - Vascular Access Division ( **Job Number:**
CUS0100IW ) **Primary Location**
: US-IL-Chicago **Description**
Medline is hiring a Product Support Specialist for our Vascular Access division. This division and position will be moving from our current headquarters in Northfield, IL to a new Chicago loop location in the Spring of 2022. The position will operate on a flexible hybrid work model. The Product Support Specialist provides in depth knowledge and support to various internal product and sales teams.
* Work collaboratively with the Product Support team to ensure that all incoming customer/sales requests are reviewed and resolved or passed to the appropriate group.
* Resolve intermediate to difficult problems, while collaborating with more senior level employees on more complex problems/crosses.
* Accurately cross-reference and/or research external brands to identify corresponding Medline products.
* Identify and report training deficiencies to Product Manager or Senior Product Support Specialist. Access gaps in product offerings and work with the relevant product manager to set-up new vendors and items.
* Report product issues/concerns.
* Report deficiencies and coordinate with the relevant Product Manager or Senior Product Support Specialist to discuss the set-up of new vendors and items.
* Provide administrative support and respond to sales rep questions as needed.
**Qualifications**
**COVID-19 Vaccination**
Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.
**Education**
* High school diploma or equivalent.
**Relevant Work Experience**
* At least 1 year customer service experience.
**Additional**
* Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
**PREFERRED QUALIFICATIONS**
**Education:**
* Bachelor's Degree
**Relevant Work Experience**
* Previous healthcare experience.
-
Product Support Specialist
1 month ago
Chicago, United States WiseTech Global Full timeWiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. Role Overview: The Global Product Support...
-
Production Support Specialist- Remote
3 months ago
Chicago, United States Georgia IT Inc Full timeProduction Support Specialist Location: can be fully remote or in Chicago, IL Duration: 6 months with possibility of extension Job description The Production Support Specialist (PSS) is a well-rounded, tech-savvy thinker with a bias towards resolution. The person in the role is responsible for project work associated with product rollout and other...
-
Product Support Specialist
1 day ago
Chicago, United States Cayuse Full timeJob DescriptionJob DescriptionThe exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers' success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with...
-
Product Support Specialist I
2 months ago
Chicago, United States National Council State Boards Of Nursing Full timePOSITION TITLE: Product Support Specialist I, CS (Nursys Specialist I, CS) STATUS: Full time / Exempt LOCATION:Chicago, Illinois (Hybrid: 2 days/week on-site, 3 days/week remote) ABOUT NCSBN The National Council States Boards of Nursing (NCSBN) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on...
-
Product Support Specialist
1 month ago
Chicago, United States Nextpoint Full timeJoin Us At Nextpoint! Who We Are and What We Offer Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined eDiscovery workflows, simplified case management, and best-in-class security at every point....
-
Product Support Specialist
4 weeks ago
Chicago, United States Nextpoint Full timeJoin Us At Nextpoint! Who We Are and What We Offer Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined eDiscovery workflows, simplified case management, and best-in-class security at every...
-
Technical Product Support Specialist
2 months ago
Chicago, United States Brandt Companies Full timeJob DescriptionSUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks. The successful candidate will play a crucial role in delivering technical assistance, conducting customer training sessions, and supporting customers and...
-
Technical Product Support Specialist
1 month ago
Chicago, United States Brandt Companies Full timeJob DescriptionSUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks. The successful candidate will play a crucial role in delivering technical assistance, conducting customer training sessions, and supporting customers and...
-
New Grad Product Support Specialist
4 weeks ago
Chicago, United States Stripe Full time**New Grad Product Support Specialist** Tackle difficult problems with rewarding solutions at Stripe As a New Graduate Product Support Specialist, youll resolve the most complex issues for our users, and work cross-functionally to drive projects that optimize user experience and enable Stripes growth at scale. Stripe builds financial tools and economic...
-
Production Support Specialist
3 months ago
Chicago, United States Saxon Global Full timeC&IS Digital Support organization is looking for support Consultant who can work under general supervision (but works independently). They will be responsible for day-to-day production support for multiple tier 0 (most critical) external client applications. This role will support our clients and partners and will liaise with upstream and downstream...
-
Product Support Senior Specialist
1 month ago
Chicago, Illinois, United States DFIN Full timeDonnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We're here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As...
-
Product Specialist
2 weeks ago
Chicago, United States CQG INC Full timeJob DescriptionJob DescriptionWe are currently hiring a Product Specialist in our Chicago office!Job Summary:The primary role of our Product Specialists is to support and train customers on all functional aspects of all CQG products and services. This role involves direct customer and prospect interaction involving a high level of software knowledge as well...
-
Product Specialist
2 weeks ago
Chicago, United States CQG INC Full timeJob DescriptionJob DescriptionWe are currently hiring a Product Specialist in our Chicago office!Job Summary:The primary role of our Product Specialists is to support and train customers on all functional aspects of all CQG products and services. This role involves direct customer and prospect interaction involving a high level of software knowledge as well...
-
Product Specialist
2 weeks ago
Chicago, United States CQG INC Full timeJob DescriptionJob DescriptionWe are currently hiring a Product Specialist in our Chicago office!Job Summary:The primary role of our Product Specialists is to support and train customers on all functional aspects of all CQG products and services. This role involves direct customer and prospect interaction involving a high level of software knowledge as well...
-
Product Support Specialist
4 weeks ago
Chicago, United States Nextpoint Full timeJoin Us At Nextpoint! Who We Are and What We Offer Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined eDiscovery workflows, simplified case management, and best-in-class security at every point....
-
Product Specialist Associate, Leasing
2 months ago
Chicago, Illinois, United States JLL Full timeROLE SCOPEThe Product Specialist Associate, Leasing supports a specific product or group of related products within the Leasing & Capital Markets Technology Group. They are responsible for supporting users and clients for issue resolution directly, championing data integrity, and participating in the improvement of our technology through our product delivery...
-
IT Support Specialist
4 weeks ago
Chicago, United States HOK Full timeWe are currently seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to computer system users. Tier 1 support for a helpdesk system. Answers user inquiries regarding computer software or hardware operations to resolve problems. Oversees the daily performance of computer...
-
Global Product Safety Specialist
4 weeks ago
Chicago, United States Nouryon Full timeAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for team members who bring ideas forward, champion others and work together to do better. Does that...
-
Client Support Specialist
4 weeks ago
Chicago, United States Advyzon Full timeJob DescriptionJob DescriptionCompany: Advyzon Role: Client Support Specialist -Financial ServicesType: Direct hire, Full-Time Location: Chicago, IL (On-site)Shift hours: Mon-Fri, 8a-5p About Advyzon Advyzon was recently named to the "Best Places to Work in Fintech" list. Advyzon was founded in 2012 with the purpose of building an intuitive all-in-one...
-
Customer Support Specialist
4 weeks ago
Chicago, United States Advyzon Full timeCompany: AdvyzonRole: Client Support Specialist -Financial ServicesType: Direct hire, Full-TimeLocation: Chicago, IL (On-site)Shift hours: Mon-Fri, 8a-5pAbout Advyzon Advyzon was recently named to the "Best Places to Work in Fintech" list. Advyzon was founded in 2012 with the purpose of building an intuitive all-in-one technology for advisory firms. Based in...