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Night Manager

2 months ago

Manassas, United States Dish Hospitality Full time

Night Manager, 4 Star Hotel, Harrogate, £26,500

Quality Independent Hotel Group

The benefits include:

A fantastic place to work

Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme

Open and clear communication with regular staff updates

Your birthday off – paid

28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits

Learning and Development opportunities, helping you to become the best you can be

Automatic enrolment into a workplace pension scheme

Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family

Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone

Leisure Club/Gym Membership following successful completion of probationary period

Long Service benefits

Trip Advisor recognition and cash reward

Holiday Hero Scheme – could you be jetting off somewhere courtesy of your colleagues?

Refer a Friend scheme – recommend your friends to join our Team and receive a cash payment

Company uniform

Company achievement awards & employee engagement events

Our clients who operate this high quality 100 room hotel in Harrogate town centre, are looking to recruit a

Nights Manager to join their Guest Service Team.

As Nights Manager, you'll be responsible for ensuring the hotel operation runs smoothly and efficiently overnight. You'll be visible in the reception and lounge areas and have responsibility for the overall security of the hotel during shift, including security walks of the property.

You will have previous experience in a similar environment, with a positive "can do" attitude and a strong work ethic, as you will be working closely with all operational departments within the hotel to ensure a seamless experience for all our guests. You will have a sound knowledge of Health & Safety including Fire Safety.

This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence.

You'll act on tasks that have been passed on from the day shift teams, reviewing & rectify any issues which may arise.

With a room service available until late, you'll liaise with our Guest Service Team regarding handover of the bar and make sure guests are still receiving an excellent service

As Nights Manager you will:

Experience delivering a 1st class hospitality & service experience, in a busy, hands-on venue

Have a professional, outgoing and positive personality with excellent interpersonal skills

Have a passion for guest satisfaction and superb organisational and administrative skills.

A professional and confident demeanor is essential, as is the ability to show the company ethos & high standards every day in service & management.

Understanding of the latest H&S guidelines and procedures.

Experience working in a similar sized venue, and within a ‘hands on’ management structure.

Be a strong leader, being able to enthuse those around you

Be able to lead by example to ensure your high standards filter through the front of house team

Have the ability to self-manage and the ability to adapt and improvise to changing situations.

If this sounds like the perfect opportunity for you, or if you would like to discuss any similar positions we currently have throughout Yorkshire then please send your CV through the link here, or call Eddy Nuttall in the Dish hospitality office.

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