Member Contact Service Representative

5 months ago


Neenah, United States Community First Credit Union Full time

**Search Modifier****Description****Example** Member Contact Center

Home Office

Neenah, WI, USA

****

** Jun 23, 2021**

**Job Category****:** Call Center Operations **Requisition Number****:** SERVI01328 **Schedule****:** Full Time +0 more We believe that quality leaders drive quality service. As our Service Team Manager, your ability to inspire your team, juggle multiple data points and provide WOW worthy service to our member-owners will be rewarded. In this role, youll supervise and coordinate the activities of employees in the Service side of our vital Member Contact Center. The variety of reviewing candidates, scheduling, training, monitoring against quality performance standards, problem-solving, tracking call volumes, and updating policies and procedures is perfect for those who thrive in dynamic environments. If you find the idea of providing exceptional service, bringing out the best in people, and improving processes energizing, then wed like to talk to you Member Contact Center

Home Office

Neenah, WI, USA

****

** Jun 11, 2021**

**Job Category****:** Call Center Operations **Requisition Number****:** MEMBE01313 **Schedule****:** Full Time +0 more We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of face-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave a work environment with life-friendly hours, a community-centered vibe, and where growing your financial skills will be nurtured, we should talk



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