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Customer Service Representative
2 months ago
Are you ready to make a serious move up the ladder in your professional growth? LOOK NO FURTHER We are here and ready to hire, train, and develop someone into a dynamic and consistent Sales and Customer Service Representative.
Responsibilities of the Customer Service Representative:
- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- A high school diploma
- At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- An effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
Please note, this is a full-time position that requires working on-site at specific retail locations throughout the East Bay. Upon completion of training, we offer a base pay with the opportunity to earn additional commissions based on personal performance. The average pay for our entry level associates is $800-$1600 per week.
#LI-Onsite
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