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Sales Manager
4 months ago
DescriptionPOSITION OVERVIEW: As the Sales Manager you are responsible for managing the group sales to maximize revenue and achieve sales targets. You play a crucial role in driving business growth and developing strong relationships with clients and partners. You maintain communications across all departments to ensure smooth execution of groups and events. All tasks and interactions are done in a way that upholds the company's mission, vision, and values.QUALIFICATIONSBachelor's degree in Hospitality Management, Business Administration, or related fieldProven experience as a Sales Manager or in a similar role within the hospitality industryKnowledge of corporate meeting planning, event planning and hotel food & beverage businessExceptional communication, presentation, and negotiation skillsStrong knowledge of the market and a network of contacts within the industryAttention to detail, sense of urgency and ability to manage internal & external deadlinesCompetency with Maestro or similar PMSProficiency in using sales management software and programsMust be able to prioritize work load while remaining thorough and efficientAbility to work comprehensively with spreadsheets and budgeting packagesAfter-hours networking and occasional weekends may apply.ESSENTIAL FUNCTIONSBuild and maintain strong relationships with key clients, meeting planners, event planners and other potential revenue sources to secure group business that will fit within the parameters of the business model of the resort.Conduct client visits and site tours to secure new business and maintain existing accountsAct as primary point of contact for clients, conduct pre and post event meetings, and provide exceptional customer service to ensure client satisfaction and loyaltyDevelop pricing strategies, packages and promotions to maximize revenue and market penetrationCollaborate with Executive Chef, Rooms Manager, FOH Manager, and General Manager to develop programs and offerings to promote to existing and prospective accounts/corporations.Work closely with Catering Sales Manager in group planning and overall event management once a contract has been finalized. Maintain awareness of planning stages of events with Catering Sales Manager as neededUse creative thinking for space management, themed events and budget management to maximize group bookings and revenueEnsure room rates committed are competitive and offer highest yield for the hotel to ensure maximum profitability.Partner with marketing to mine for business, target prospective markets, and incorporate social media tools in to marketing effortsParticipate in industry events, trade shows, and networking opportunities to enhance the Inn's visibility and generate leadsAttend all scheduled meetings on site including weekly BEO meetingsPrepare contracts and complete data entry of membership & prospect lists for marketing effortsOversee and confirm billing of groups upon conclusion of programs.Update & oversee weekly PACE Reporting.Provide monthly reports.Understand sales department budget and manage it on a continual basis, including production of forecasted and actual group room and catering revenues.Oversee Service Charge Reporting, ensuring accurate and prompt reporting to the Accounting Department.Maintain proper and complete files on all accounts in applicable database system and paper files.Other duties as requested and assigned by your managerUphold the company's Mission/Vision/ValuesPAY RANGE$25.00 - $30.00/hr plus incentivesBENEFITSMedical, dental, visionLife insuranceFlexible spending accountEmployee Assistance ProgramPaid time off including vacation, holiday, sickCareer Growth OpportunitiesTraining and DevelopmentRetirement 401(k) Plan plus matchResort discounts: free golf, discounts for accommodations, dining and marina rentals
