Client Service Representative

3 weeks ago


Morrisville, United States VCA Antech, Inc. Full time

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Healing Center, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • Morrisville, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Healing Center, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly professional service...


  • Morrisville, United States Nothing Bundt Cakes #137 Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, we refer to our Daytime guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their...


  • Morrisville, United States Nothing Bundt Cakes #137 Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their...


  • Morrisville, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....


  • Morrisville, United States Select Source International Full time

    Job DescriptionJob DescriptionCustomer Service06 to 12 MonthsMorrisville, NC Duties to include:a. Customers’ Orders into SAP B1b. Customer Order from SAP into S4c. Track Order Shipped Statusd. Close out Order Delivery in S4e. Create Notes in SAP B1f. Send to Carol to create Customer Invoiceg. Send Invoice to customersh. Pricing and Delivery Requestsi....


  • Morrisville, United States Insight Pest Solutions LLC Full time

    Job DescriptionJob DescriptionJob titleSales Representative Reports toSales Admin Team Lead Job Purpose The primary function of this role is to serve as a point of contact for customers with queries about products, services and account preparations. This position provides support for sales representatives and technicians. They act as an extension of the...


  • Morrisville, United States Careers at Gentell Full time

    Job DescriptionJob DescriptionDescription:Gentell is one of the largest vertically integrated wound care companies in the world. Based in Yardley, PA and with offices, distribution centers and manufacturing plants around the world, our purpose is to make a positive difference in the quality of life for the injured, the chronically ill and those near the end...


  • Morrisville, United States Insight Pest Solutions LLC Full time

    Job DescriptionJob DescriptionJob titleSales Administration Representative Reports toSales Admin Team Lead Job Purpose The primary function of this role is to serve as a point of contact for customers with queries about products, services and account preparations. This position provides support for sales representatives and technicians. They act as an...

  • Sup, Customer Service

    2 weeks ago


    Morrisville, United States Spectrum Full time

    This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accom Customer Service, Customer Experience, Communications, Retail, Skills, Coach, Performance


  • Morrisville, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The ED Patient...


  • Morrisville, United States HousePaws Mobile Veterinary Service Morrisville Full time

    Description Overview: United Veterinary Care is delighted to host veterinary students for externships!  This valuable clinical experience will let you take what you’ve learned in the classroom and put it to the test in an animal hospital of your choice.  Our hands-on externships are designed exclusively for veterinary students at AVMA-accredited...


  • Morrisville, United States K4Connect Full time

    Job Title: Account Manager Company: K4Connect Location: Morrisville, NC  K4Connect is the leading provider of innovative technology solutions that empower senior living communities by streamlining staff operations and enhancing quality of life for residents. Providing cutting-edge technology, we strive to create intuitive and integrated solutions that...

  • AVP Client Partner

    3 weeks ago


    Morrisville, United States Reliance Resourcing Ltd Full time

    Title: AVP - Client PartnerLocation: North CarolinaExperience: 10-15 yearsOverviewOur esteemed client's Hi-tech Business Unit is in search of a dynamic Client Partner to oversee a designated portfolio within one of their top 5 Strategic Accounts.The ideal candidate will possess a proven track record of cultivating and nurturing robust relationships,...


  • Morrisville, United States First Citizens Bank Full time

    Overview: This position supports Bank customers by reviewing and analyzing insurance risks at the highest level of service complexity. Determines coverage placements and recommends carriers, generating new revenue through upselling and referrals when appropriate. Responsible for administrative functions and oversight to facilitate workflow. May provide a...


  • Morrisville, United States MedSpeed Full time

    DescriptionOperations Supervisor About Us Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every...


  • Morrisville, United States 10X Recruiting Partners Full time

    Job DescriptionJob DescriptionTitle: Customer Service ManagerDepartment: Customer ServiceReports to: Chief Operations OfficerPosition Summary:The Manager of Customer Service is a consumer-facing, retail-oriented leader that is responsible for the complete satisfaction of our customers. The ideal individual will drive business results through the...

  • Customer Care

    3 days ago


    Morrisville, United States Select Source International Full time

    Job DescriptionJob DescriptionJob title: Customer Care Location: Morrisville, NC USALook for customer care representative with hands on experience in Order Entry along with SAP and S4, AS 400.Customer Order from SAP into S4Track Order Shipped StatusClose out Order Delivery in S4Create Notes in SAP B1 Company DescriptionSelect Source International (SSI) is...


  • Morrisville, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...


  • Morrisville, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...

  • Creditor's Rights

    1 week ago


    Morrisville, United States Quantum Strategies Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Foreclosure Paralegal to join the Creditor's Rights practice area for our client located in Yardley, PA. As a vital member of the team, you'll provide crucial support to the attorneys in the foreclosure practice area.Responsibilities:Responsible for the full file from opening to closingDraft...