Assistant General Manager

8 hours ago

Ashburn, United States Exos Partners Full time

EXOS is a leader in the field of human performance, a category it created more than 20 years ago. For two decades weve stood side by side with the very best, coaching individuals, teams, and communities to higher levels of performance. And weve done it all by pioneering and leveraging sports science and proprietary tools across mindset, nutrition, movement, and recovery.

Today, EXOS employs more than 4,000 people in over 400 locations worldwide. With award-winning facilities, sports medicine clinics, technology, and services, EXOS connects people to the solutions they need. We provide comprehensive game plans, regardless of skill and sport, based on time-tested fundamentals and research in order to help people take control of their health and performance. EXOS is trusted by hundreds of clients including leaders in business, technology, health, community organizations, and world champions in sports. Now were leaning into our rich heritage to move the brand forward. In 2020, EXOS founder and president Mark Verstegen brought on industry vet Sarah Robb OHagan as CEO to lead the company into its next chapter.

Culturally, we promote and reward humility, one team and tenacity as some of our core values and we are committed to cultivating an inclusive work environment where all of our team members feel empowered to grow and bring their whole selves every day. We celebrate the diverse voices and perspectives of our team members, knowing that diversity of age, race, ethnicity, gender identity, sexual orientation, veteran status and national origin, among other social identities, drive innovation, belonging and fuel our work.

**Job Summary:**

****Job Description:****

We're seeking an Assistant General Manager to join our team

As our new Assistant General Manager you will:

**Responsibilities**

* Develop, coordinate, manage and maintain the day to day operations of all programs

* Work collaboratively with internal Finance, Member Services/CRM, Innovation and Management teams to enhance the program, develop strategy and support execution of these initiatives

* Directly oversee Reception team and processes, retail, and all department reporting

* Support Business Manager

* Participate in meetings with the client, review of metrics and financial reporting, collaborate on strategic initiatives, communications and decision makings within the program

* Develop performance and operational metrics and deliver reporting reviews along with internal and client teams

* Responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program

* Maintain a relationship with the client, and their operations team, participate and organize meetings, communicate daily/weekly with the client team and maintain facility calendar

* Assist in the management and implementation of internal and external membership software systems and vendors

* Develop and manage appropriate program budgets, staffing allocation and execution of services within defined strategic initiatives

* Proactive identification of problems, inefficiencies and subsequent solution planning with client and Leadership Team

* Desire to be successful and work as part of a team

* Oversee Manager on Duty program and scheduling

* Other duties as assigned

**The Ideal Candidate will have:**

* Bachelors degree in Health and Wellness, Business, or related field

* A minimum of two years of experience in health and wellness, club management or program management experience

* Proficiency in program development, implementation and ongoing management

* Ability to work both independently and as part of a team with innovation, collaboration and initiative

* Detail focused, able to work under pressure and prioritize multiple tasks

* Limited travel (5-10%) required

* Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems

* Excellent organizational, communication and time-management skills

*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us***

****We are an equal opportunity employer****

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at:

Attention: People Operations, Accommodations

2629 E. Rose Garden Ln.

Phoenix, AZ 85050

Learn more here:

locationAshburn, VA

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