![AdventHealth](https://media.trabajo.org/img/noimg.jpg)
GL-Consumer Access Specialist
1 month ago
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One for FT/PT positions
+ Paid Days Off from Day One for FT/PT positions
+ Student Loan Repayment Program for FT/PT positions
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
+ Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Monday-Friday 3:00PM-11:30PM and every other weekend with rotating holidays.
**Shift** : Evening
**Location:** AdventHealth
**The role youll contribute:**
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
**The value youll bring to the team:**
+ Proactively seeks assistance to improve any responsibilities assigned to their role
+ Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
+ Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
+ Meets and exceeds productivity standards determined by department leadership
+ Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients
+ Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient. Alerts physician offices to issues with verifying insurance
+ Obtains pre-authorizations from third-party payers in accordance with payer requirements and within established timeframe before scheduled appointments and during or after care for unscheduled patients. Accurately enters required authorization information in AdventHealth systems to include length of authorization, total number of visits, and/or units of medication
+ Obtains PCP referrals when applicable
+ Alerts physician offices to issues with obtaining pre-authorizations. Conducts diligent follow-up on missing or incomplete pre-authorizations with third-party payers to minimize authorization related denials through phone calls, emails, faxes, and payer websites, updating documentation as needed Submits notice of admissions when requested by facility
+ Corrects demographic, insurance, or authorization related errors and pre-bill edits
+ Meets or exceeds accuracy standards and ensures integrity of patient accounts by working error reports as requested by leadership and entering appropriate and accurate data Patient Data Collection:
+ Registers patients for all services (i.e. emergency room, outpatient, inpatient, observation, same day surgery, outpatient in a bed, etc.) and achieves the department specific goal for accuracy
+ Responsible for registering patients by obtaining critical demographic elements from patients (e.g., name, date of birth, etc.)
+ Confirms whether patients are insured and, if so, gathers details (e.g., insurer name, plan subscriber)
+ Performs Medicare compliance review on all applicable Medicare accounts in order to determine coverage. Identifies patients who may need Medicare Advance Beneficiary Notices of Noncoverage (ABNs). Issues ABN forms as needed
+ Performs eligibility check on all Medicare inpatients to determine HMO status and available days. Communicates any outstanding issues with Financial Counselors and/or case management staff
+ Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries
+ Properly identifies patients, ensures armband accuracy, inputs demographics information, and secures the required forms to ensure compliance with regulatory policies
+ Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required
+ Calculates patients' co-pays, deductibles, and co-insurance. Provides patients with personalized estimates of their financial responsibility based on their insurance coverage or eligibility for government programs prior to service for both inpatient and outpatient services
+ Advises patients of expected costs and collects payments or makes appropriate payment agreements in adherence to the AdventHealth TOS Collection Policy
+ Attempts to collect patient cost-sharing amounts (e.g., co-pays, deductibles) and outstanding balances before service. Establishes payment plan arrangements for patients per established AdventHealth policy; clearly communicates due dates and amount of each installment. Collects payment plan installments, out-of-pocket costs, outstanding previous balances, and any other applicable amount from patients per policy. Informs patients of any convenient payment options (e.g., portal, mobile apps) and follows deferral procedure as required
+ Connects patients with financial counseling or Medicaid eligibility vendor as appropriate
+ Contacts patient to advise them of possible financial responsibility and connects them with a financial counselor if necessary
+ Performs cashiering functions such as collections and cash reconciliation with accuracy in support of the preestablished legal and financial guidelines of AdventHealth when required
+ Discusses financial arrangements for newborn(s), informs patient of the timeframe for enrolling a newborn in coverage, provides any documentation or guidance for the patient to enroll their child prior to or after the anticipated delivery date, and communicates appropriate information to registration staff as needed
Qualifications
**The expertise and experiences youll need to succeed:**
+ High School degree or equivalent required
+ One year or more of relevant healthcare experience preferred
+ Prior collections experience preferred
+ One or more years of customer service experience preferred
+ Associate's degree preferred
+ Bilingual English/Spanish preferred
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Patient Financial Services
**Organization:** UChicago Medicine AdventHealth Bolingbrook
**Schedule:** Full-time
**Shift:** 3 - Night
**Req ID:** 24021837
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
-
GL-Consumer Access Specialist
4 weeks ago
Bolingbrook, United States AdventHealth Full timeAll the benefits and perks you need for you and your family: Benefits from Day One for FT/PT positions Paid Days Off from Day One for FT/PT positions Student Loan Repayment Program for FT/PT positions Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Debt-free Education (Certifications and Degrees without...
-
Merchandiser Specialist
2 weeks ago
Bolingbrook, United States Acosta Group Full timeMerchandiser Specialist General Information Company: PRE-US Location: BOLINGBROOK, Illinois, 60440 Ref #: 49865 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several retail locations. You will work with a diverse set of products...
-
Remote Sales Specialist
2 weeks ago
Bolingbrook, United States Bronson Kinkade Consulting Full timeJob DescriptionJob DescriptionLooking for your next Sales challenge? We're actively searching for dynamic, self-driven individuals to join our expanding team as Sales Specialist on a 1099 contract basis. This is a fantastic opportunity for experienced sales professionals and those new to the field alike, offering the flexibility of remote work...
-
Remote Sales Specialist
1 week ago
Bolingbrook, United States Bronson Kinkade Consulting Full timeJob DescriptionJob DescriptionLooking for your next Sales challenge? We're actively searching for dynamic, self-driven individuals to join our expanding team as Sales Specialist on a 1099 contract basis. This is a fantastic opportunity for experienced sales professionals and those new to the field alike, offering the flexibility of remote work...
-
Financial Product Specialist
4 weeks ago
Bolingbrook, United States Expert Seekers Training Full timeJob DescriptionJob DescriptionBegin Your Career Journey as a Financial Product SpecialistJoin our distinguished team recognized by Entrepreneur Magazine, Forbes, and Inc. 5000. We offer a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000 Training Bonus based on performance benchmarks within the initial 120...
-
Financial Product Specialist
3 weeks ago
Bolingbrook, United States Expert Seekers Training Full timeJob DescriptionJob DescriptionBegin Your Career Journey as a Financial Product SpecialistJoin our distinguished team recognized by Entrepreneur Magazine, Forbes, and Inc. 5000. We offer a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000 Training Bonus based on performance benchmarks within the initial 120...
-
Financial Product Specialist
4 weeks ago
Bolingbrook, United States Expert Seekers Training Full timeJob DescriptionJob DescriptionBegin Your Career Journey as a Financial Product SpecialistJoin our distinguished team recognized by Entrepreneur Magazine, Forbes, and Inc. 5000. We offer a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000 Training Bonus based on performance benchmarks within the initial 120...
-
Financial Product Specialist
5 days ago
Bolingbrook, United States Expert Seekers Training Full timeJob DescriptionJob DescriptionBegin Your Career Journey as a Financial Product SpecialistJoin our distinguished team recognized by Entrepreneur Magazine, Forbes, and Inc. 5000. We offer a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000 Training Bonus based on performance benchmarks within the initial 120...
-
Remote Business Development Specialist
3 weeks ago
Bolingbrook, United States Stratford Davis Staffing LLC Full timeJob DescriptionJob DescriptionShape Your Sales Success! Are you an ambitious individual seeking a flexible and rewarding sales career? Join our team as a Business Development Specialist and take charge of your professional journey with a role that offers autonomy, robust support, and substantial earning potential, all from your home office.Why Choose...
-
Remote Business Development Specialist
2 weeks ago
Bolingbrook, United States Stratford Davis Staffing LLC Full timeJob DescriptionJob DescriptionShape Your Sales Success! Are you an ambitious individual seeking a flexible and rewarding sales career? Join our team as a Business Development Specialist and take charge of your professional journey with a role that offers autonomy, robust support, and substantial earning potential, all from your home office.Why Choose...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionQUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with developmental disabilities. Must demonstrate successful completion of a direct care staff competency evaluation program that addresses all of the State requirements.Must be in good standing with the state aide...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionPRN Direct Support Professional - Compassionate Living Home Part Time (7a-7p) (7p-7a) (Female Home) Pay : $15.00/PH (Mon-Fri) $15.50/PH (Sat & Sun) QUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with developmental disabilities.Must demonstrate successful completion...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionPRN Direct Support Professional - Compassionate Living Home Part Time (7a-7p) (7p-7a) (Female Home) Pay : $15.00/PH (Mon-Fri) $15.50/PH (Sat & Sun) QUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with developmental disabilities.Must demonstrate successful completion...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionQUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with developmental disabilities. Must demonstrate successful completion of a direct care staff competency evaluation program that addresses all of the State requirements.Must be in good standing with the state aide...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionPRN Direct Support Professional - Compassionate Living Home Part Time to Full TimeSchedules:Monday and Wednesday -7am to 7pmFriday and Saturday - 7pm to 7amPay : $15.00/PH (Mon-Fri) $15.50/PH (Sat & Sun) QUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with...
-
Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionTitle: Direct Support Professional (DSP)Department: CILAEducation: Minimum: High School Diploma. Experience: At least 1 years of related experience working in similar environmentQUALIFICATIONS: High school graduate preferred. Prefer one-year experience as a direct care working with people with developmental disabilities. Must...
-
Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionTitle: Direct Support Professional (DSP)Department: CILAEducation: Minimum: High School Diploma. Experience: At least 1 years of related experience working in similar environmentQUALIFICATIONS: High school graduate preferred. Prefer one-year experience as a direct care working with people with developmental disabilities. Must...
-
PRN Direct Support Professional
2 months ago
Bolingbrook, United States Reliance Home Health Caregivers Full timeJob DescriptionJob DescriptionPRN Direct Support Professional - Compassionate Living Home Part Time to Full TimeSchedules:Monday and Wednesday -7am to 7pmFriday and Saturday - 7pm to 7amPay : $15.00/PH (Mon-Fri) $15.50/PH (Sat & Sun) QUALIFICATIONS: High school graduate preferred. Prefer one year experience as a direct care working with people with...
-
IT Support Specialist
2 weeks ago
Bolingbrook, United States S&S Activewear LLC Full timeJob DescriptionJob DescriptionAPPLY TODAY TO JOIN OUR TEAM!ONSITE - Bolingbrook, IL Who We AreS&S Activewear is the leading wholesaler to the imprintable apparel and uniform market in the United States and Canada. Since 1988, we’ve provided high-quality, imprintable apparel to our broad wholesale customer base. We offer high-quality apparel that allows...
-
Technical Support Specialist
4 weeks ago
Bolingbrook, United States CPI OpenFox Full timeCPI is a leading technology solutions provider to state, federal, and international criminal justice institutions, delivering critical information for first responders and many who support them. We pride ourselves on the quality, in-house development, and industry expertise that have allowed us to serve this industry for over 30 years. The need to grow our...