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IT Field Services Support Engineer
2 months ago
We are looking for Deskside Support Engineers to provide technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, remote desktop, and mobile devices Title: Deskside Support Engineer Location: Newark, NJ 100% Onsite Duration: Long Term Contract Minimum Qualifications: 5+ years of experience in technical support role Experience with ServiceNow is a plus Experience supporting an enterprise environment. Demonstrated experience supporting Windows 10, MAC OS, iOS, MS Office Suite and 0365 suite Experience installing and configuring computer systems and applications for a large company. Experience troubleshooting application issues. Highly confident in explaining difficult technical issues to senior level leadership. Professional written and interpersonal skills are essential when communicating with customers and clients. Ability to drive to nearby sites.