Trainer, Clinic

2 weeks ago


Phoenix, United States Platinum Dermatology Partners Full time
Job Details

Job Location
AZ Regional Support Center - Phoenix, AZ

Position Type
Full Time

Description

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:
  • Building strong working relations with Providers, Managers, and staff.
  • Interact professionally with other employees, patients, and providers
  • Work effectively with the Training Department to contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Purpose: This position will be responsible for assisting with onboarding new medical assistants. Training all processes of back-office clinic.

Responsibilities/Duties/Functions/Tasks:
  • Training and educating medical assistants for all back-office clinic duties.
  • Proficient in EMA EHR.
  • Completing 30, 60, and 90-day performance reviews with medical assistants
  • Working to build successful teams with the Practice Managers.
  • MIPS training
  • EMA training classes for multiple staff.
  • Training on E-Rx.
  • Injection training per providers protocols.
  • Training on biopsy procedures and excisions.
  • Accutane training.
  • Documentation for Pathology logs.
  • Sending in Lab requests
  • Sterilization of instruments
  • Proper cleaning of rooms.
  • NextGen EPM training on scheduling.
  • Chart audits to assure proper documentation.
Qualifications

Qualifications

Education: Certification preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)

Experience: Minimum three years experience in Dermatology, Cosmetics, Minor Procedures. Minimum of 1-2 years in a training role.

Other Requirements: Professional

Performance Requirements:
  • Quality written and verbal communication skills.
  • Professional in appearance and mannerisms.
  • Able to demonstrate compassion and caring in dealing with others, patients, and co-workers alike.
  • Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.
  • Works with Training Manager to put together Protocols, Training Materials, Classes, Meetings for our staff.


Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Able to stand for long periods of time.

Physical Requirements: Must possess the manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Stress can be triggered by multiple staff demands and deadlines.

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