Member Services Representative

4 weeks ago

Modesto, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability are necessary.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 75 lbs.
  • Will occasionally encounter toxic chemicals during shift.


Compensacin: $15.50 per hour

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Universal Banker

    1 week ago

    Modesto, United States Self-Help Full time

    ** Universal Banker - Universal Member Service Representative** **Job Category****:** Branch **Supervisor****:** Deisy Torres **Requisition Number****:** UNIVE01729 Showing 1 location **Job Details** **Description** **Role Overview:** The **Universal Member Service Representative** serves as a liaison between the member and the credit union. Provide account...

  • Customer Service Representative

    3 weeks ago

    Modesto, United States Opportunity Stanislaus Full time

    Job DescriptionJob DescriptionOpportunity Stanislaus is helping Oak Valley Community Bank recruit a Customer Service Representative. We’re seeking an exceptional Customer Service Representative (CSR) to be the face of our organization. As a CSR, you’ll play a pivotal role in ensuring our clients’ financial needs are met with precision, care, and a...

  • Customer Service Representative

    2 months ago

    Modesto, United States Dons Mobile Glass Full time

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and...

  • Customer Service Representative

    4 weeks ago

    Modesto, United States SYLVAN VETERINARY HOSPITAL Full time

    Description Position at Sylvan Veterinary Hospital Client Service Representative - Receptionist Rate: $17.25-$18.72 per hour Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in all front desk operations....

  • Customer Service Representative

    1 week ago

    Modesto, United States PrideStaff Full time

    PrideStaff is seeking an experienced Customer Service Representative! We are looking for someone who is motivated, a go-getter, and able to multi-task. This customer service position is in an industrial environment, and would handle the front end dealing with customers, answering phones/emails, and pulling parts as needed. General computer knowledge is...

  • Customer Service Representative

    3 weeks ago

    Modesto, United States PrideStaff Full time

    PrideStaff is seeking an experienced Customer Service Representative! We are looking for someone who is motivated, a go-getter, and able to multi-task. This customer service position is in an industrial environment, and would handle the front end dealing with customers, answering phones/emails, and pulling parts as needed. General computer knowledge is...

  • Customer Service Representative

    2 months ago

    Modesto, United States Visual Media Alliance Full time

    **Customer Service Representative** **15 Jun** 2021 ** Full-Time Customer Service Representative** Posted by **Modesto**, California, United States **Job Details** **Company** **Job Type** Full-Time **Job Compensation** Depends on Experience **Job Description** **We are looking for a strong candidate that can be depended on to work M-F, 8-5 and available...

  • Customer Service Representative

    2 months ago

    Modesto, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 4131 McHenry Av, Modesto, California 95356 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...

  • Consumer Services Representative

    3 weeks ago

    Modesto, United States E. & J. Gallo Winery Full time

    Gallo Privacy Policy Why Gallo? With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future. Join our dynamic team at the forefront of customer satisfac Representative, Customer Service, Retail Sales, Microsoft, Social Media, Manufacturing

  • Customer Service Representative

    4 weeks ago

    Modesto, United States Start ASAP Full time

    52 Concepts, Inc . is an outsourced marketing and sales agency looking for a full-time Entry Level Customer Service Representative to join our Fresno office on a permanent basis. You will work with our Customer Service, Marketing and Sales Representatives along with various product specialists to deliver a seamless and integrated experience to consumers...

  • Customer Service Representative

    4 weeks ago

    Modesto, United States Genuine Parts Company Full time

    SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: •Responds to basic customer inquires regarding products, provides quotes, and handles order entry. •Places customer orders via telephone, fax, email, electronic methods, or walk...

  • Customer Service Representative

    2 months ago

    Modesto, United States Cathy DeBoer Insurance Agency, Inc Full time

    Job DescriptionJob DescriptionSuccessful Agency is seeking a qualified professional to join our winning team for the role of Customer Service Representative - We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a...

  • Insurance Customer Service Representative

    4 weeks ago

    Modesto, United States WallStJobs.com Full time

    Job DescriptionJob DescriptionInsurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to...

  • Insurance Customer Service Representative

    4 weeks ago

    Modesto, United States Propel Personnel Full time

    Job DescriptionJob DescriptionInsurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to...

  • Insurance Customer Service Representative

    3 weeks ago

    Modesto, United States WallStJobs.com Full time

    Job DescriptionJob DescriptionInsurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to...

  • Customer Service Representative

    1 month ago

    Modesto, United States SAN JOAQUIN COUNTY HEALTH COMMISSION Full time

    Job DescriptionJob DescriptionThe expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. We are hiring a Customer Service Representative to join our team! What You Will Be Doing:Under direct supervision, responsible for responding to and resolving a variety of inquiries,...

  • Customer Service Representative

    1 week ago

    Modesto, United States SAN JOAQUIN COUNTY HEALTH COMMISSION Full time

    Job DescriptionJob DescriptionThe expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. We are hiring a Customer Service Representative to join our team! What You Will Be Doing:Under direct supervision, responsible for responding to and resolving a variety of inquiries,...

  • Customer Service Representative French Camp

    2 months ago

    Modesto, United States Health Plan of San Joaquin Full time

    ** Customer Service Representative** ? Customer Service French Camp ID: 1813-942 Full-Time/Regular **What You Will Be Doing:** This role involves being responsible for responding to and resolving a variety of inquiries, requests and issues from external and internal customers in a call center environment. * Provides information on benefits, eligibility,...

  • Customer Service And Sales Support Representative

    1 month ago

    Modesto, United States Samra Organization Full time

    Job DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...

  • Sales Representative

    1 month ago

    Modesto, United States Mission Linen Supply Full time

    Responsibilities: Mission Linen Supply is seeking an experienced Sales Representative - Account Representative. The ideal Sales Representative is an enthusiastic sales professional that is responsible for developing new business.   The Account Representative's base salary is $800 per week plus commission and incentives. The average combined compensation...