Patient Care Coordinator Lead
3 months ago
InnovaCare Management Services Company, LLCJob Summary The patient care coordinator's role is creating the first impression of the clinic when patients and guests arrive at InnovaCare Health facilities. It is also about assisting patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. The Lead Patient Care Coordinator is the primary person responsible for overall operational flow and front office management when the clinic administrator is not at the clinic. The Lead Patient Coordinator is responsible for the first impression with our patients by providing outstanding service while maintaining an efficient and effective flow of the front office. Essential Job Functions Assist with greeting patients as they arrive and leave the office.Manage and follow-up on wait times to ensure wait times are within 15-minutes of arrival. If not, ensure the PCC keeps the patients and visitors notified of any delays.Conduct effective telephone follow up to reschedule "no shows" and cancellations according to company policies.Effectively handle multiple incoming telephone lines with ability to answer general questions.Ensure patient demographics are verified at time of check-in.Maintain well organized appointment schedule to optimize patient flow and revenue opportunities.Responsible for the closing or the opening of the office as assigned by the clinic administrator.Ensure Patient Coordinators are up to date with insurance eligibilities and appointment confirmations.Patient Coordinators troubleshoot and clarify insurance eligibility issues and PCP changes made if needed.Ensure Patient Coordinator coverage throughout the day.Ensure patient copays/deductibles and past due balances are being collected during patient check in process.Oversee clinic operations in the absence of the clinic administrator.Close out and balance the day. Cash management and collections. May make daily bank deposit in the absence of the clinic administrator.Maintain and comply with company metric expectations.Ensure Patient Coordinators have addressed all tasks in the electronic medical records system (ex. eCW and Jelly Beans) on a daily basis.Understand and follow the Code of Conduct and HIPPA guidelines.Maintain an organized and clean working environmentFollow and help with the implementation of company work and safety procedures and policies.Train PCCs on clinic policies, procedures, and practices.Compete additional tasks as needed by management.Able to perform all duties of the Patient Care Coordinator.Minimum Required Education, Experience & Skills Proven leadership ability and experience.High School Diploma or equivalent required.Experience in an environment with an emphasis on sales, customer interaction, and having to work with multiple tasks is required.Excellent oral and written communication skills.Ability to establish and maintain a professional rapport with patients and co-workers.Proficient with MS Windows, Office and EMRs.Ability to be flexible in work responsibilities.Ability to function in a multi-tasking environment.Ability to work in a fast-paced environment.Strong oral and written communication skills.Ability to document in EnglishPreferred Education, Experience & Skills Some college coursework preferred.At least 3 years in a medical related customer service role.Bilingual in English/Spanish preferred but not required.Experience working with the senior population is an asset.Physical & Mental Requirements: (check all that apply) Required immunizations and vaccinations. Ability to lift upwards of 50 pounds. Ability to push or pull heavy objects using up to 100 pounds of force. Ability to stand or sit for extended periods of time. Ability to use fine motor skills to operate equipment and/or machinery. Ability to properly drive and operate a company vehicle. Ability to receive and comprehend instructions verbally and/or in writing. Ability to use logical reasoning for simple and complex problem solving. Occasionally requires exposure to communicable diseases or bodily fluids. Ability to discriminate shades of color when reading a dipstick.
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Patient Care Coordinator Lead
2 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator Lead is responsible for creating a positive first impression for patients and guests at Orlando Family Physicians facilities. This role involves assisting patients by assessing, facilitating, planning, and advocating for their health needs on an individual and ongoing basis.Key ResponsibilitiesAssist with greeting...
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Patient Care Coordinator Lead
2 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator Lead is a key member of our team at Orlando Family Physicians, responsible for ensuring a seamless and efficient patient experience. This role requires strong leadership skills, excellent communication, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesAssist with greeting patients and...
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Patient Care Coordinator
4 weeks ago
Kissimmee, United States Upperline Health Full timeAbout UsUpperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications...
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Patient Care Coordinator
1 month ago
Kissimmee, United States Upperline Health Full timeAbout Us Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing...
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Patient Care Coordinator
4 weeks ago
Kissimmee, Florida, United States Upperline Health Full timeAbout UsUpperline Health is a leading provider of comprehensive and coordinated lower extremity healthcare services. With a strong presence in multiple states, we offer a unique opportunity for healthcare professionals to make a meaningful impact in the lives of our patients.Job SummaryWe are seeking a highly motivated and compassionate Patient Care...
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Patient Care Coordinator RN
2 weeks ago
Kissimmee, United States Halifax Health Full timeJob Title: Patient Care Coordinator RNHalifax Health is seeking a highly skilled Patient Care Coordinator RN to join our team.About the RoleThe Patient Care Coordinator RN will play a critical role in coordinating the activities of the interdisciplinary team in various patient care settings. This includes providing clinical direction to team members,...
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Patient Care Coordinator RN
2 weeks ago
Kissimmee, United States Halifax Health Full timeJob Title: Patient Care Coordinator RNJob Summary:Halifax Health is seeking a highly skilled Patient Care Coordinator RN to join our Hospice team. As a key member of our interdisciplinary team, you will be responsible for coordinating patient care, supervising staff, and ensuring compliance with state and federal regulations.Key Responsibilities:Coordinate...
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Patient Care Coordinator RN
3 weeks ago
Kissimmee, Florida, United States Halifax Health Hospice Full timeJob Title: Patient Care Coordinator RNAbout the Role:Halifax Health Hospice is seeking a highly skilled Patient Care Coordinator RN to join our team. As a key member of our interdisciplinary team, you will be responsible for coordinating patient care activities, providing clinical direction, and ensuring compliance with state and federal regulations.Key...
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Patient Care Coordinator
4 weeks ago
Kissimmee, Florida, United States Adecco Full timeJob Title: Patient Care CoordinatorAdecco Healthcare & Life Sciences is seeking a Patient Care Coordinator to join their team in Kissimmee, Florida. This is a three-month contract opportunity with the possibility of extension or full-time offer.Job Summary:The Patient Care Coordinator will act as a resource to other coordinators, staff, and providers by...
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Patient Care Coordinator
2 weeks ago
Kissimmee, Florida, United States Adecco Full timeJob Title: Patient Care CoordinatorAdecco Healthcare & Life Sciences is seeking a skilled Patient Care Coordinator to join our team in Kissimmee, Florida. This is a three-month contract opportunity with the possibility of extension or full-time offer.Job Summary:The Patient Care Coordinator will serve as a resource to other coordinators, staff, and...
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Patient Care Coordinator
3 days ago
Kissimmee, United States Mederi Caretenders Full timeWe are seeking a skilled Patient Care Manager to join our team at Mederi Caretenders Home Health. This role is ideal for individuals who share our passion for delivering high-quality care to patients in their homes. As a Patient Care Manager, you will be responsible for providing clinical services, supervising staff, and ensuring patient needs are met. Key...
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Patient Care Coordinator
5 months ago
Kissimmee, United States Orlando Family Physicians Full timeInnovaCare Management Services Company, LLC Job Summary The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. Essential Job Functions Welcomes patients and...
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Patient Care Coordinator Associate
2 weeks ago
Kissimmee, Florida, United States UnitedHealth Group Full timeJob Summary: We are seeking a highly skilled Patient Care Coordinator Associate to join our team at UnitedHealth Group. As a key member of our team, you will play a vital role in ensuring the smooth operation of our medical office procedures and providing exceptional patient care. Key Responsibilities: Greet patients and manage wait times Assist with intake...
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Patient Care Coordinator Specialist
2 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator is a vital member of our team at Orlando Family Physicians, responsible for providing exceptional patient care and support. This role requires a strong customer service focus, effective communication skills, and the ability to manage competing priorities in a fast-paced environment.Key ResponsibilitiesWelcome patients...
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Patient Care Coordinator RN
5 months ago
Kissimmee, United States Halifax Health Hospice Full timeOverview: Halifax Health - Hospice is seeking a Patient Care Coordinator (Registered Nurse). Summary: The Hospice Patient Care Coordinator participates in all clinical management functions. Coordinates the activities of the interdisciplinary team in the various patient care settings. Responsible for clinical direction of all members of the interdisciplinary...
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Kissimmee, Florida, United States LabCorp Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Service Center Site Coordinator/Lead Phlebotomist to join our team at LabCorp. As a key member of our Patient Service Center team, you will be responsible for coordinating and overseeing the activities of our Patient Service Centers within an assigned area.Key ResponsibilitiesCoordinate and...
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Dental Treatment Coordinator
4 weeks ago
Kissimmee, Florida, United States Sage Dental Full timeAbout Sage DentalSage Dental is a leading Dental Support Organization (DSO) in the Southeast, dedicated to delivering exceptional patient-centric care through innovative technology and a culture of continuous learning.Job SummaryWe are seeking a highly skilled and dynamic Traveling Endo Treatment Coordinator to join our team in a fast-paced dental office...
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Kissimmee, Florida, United States LabCorp Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Service Center Site Coordinator/Lead Phlebotomist to join our team at LabCorp. This role will be responsible for coordinating and overseeing the activities of Patient Service Centers within an assigned area, ensuring optimal operation and providing exceptional customer service.Key...
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Care Coordinator
4 weeks ago
Kissimmee, Florida, United States Sanitas Medical Center Full timeAbout the RoleWe are seeking a highly skilled Care Coordinator to join our team at Sanitas Medical Center. As a Care Coordinator, you will play a critical role in ensuring smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly, and multitasking effectively.Key ResponsibilitiesEngage and attract...
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Patient Services Coordinator
4 weeks ago
Kissimmee, Florida, United States Nemours Children's Health Full timeJob Title: Patient Services Specialist IINemours Children's Health is seeking a highly skilled Patient Services Specialist II to join our Primary Care team in Kissimmee, Florida. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring accurate registration and scheduling processes, and maintaining patient...
