VP, IT Business Operations and Strategy

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web

Job Description

We are currently looking for a VP, IT Business Operations & Strategy to join our growing team In this role, you will be responsible for supporting the achievement of IT and enterprise-wide business objectives by serving as a strategic advisor to the CIO and the IT organization. You will facilitate collaboration within IT and particularly with business leaders, and oversee strategic and financial planning, portfolio and program management, sourcing and vendor management, workforce planning, and organizational change management and communications in partnership with the human resources and communications departments. Reporting directly to the CIO, you will be responsible for the alignment between business objectives and IT investments while driving operational excellence and project delivery. AsVP, IT Business Operations and Strategy, your duties and responsibilities will include: Strategic Planning and Execution Collaboratewith the CIO to develop and execute IT strategies that support organizational goals and priorities Drivethe prioritization, selection and execution of strategic projects and initiatives, overseeing progress and ensuring timely delivery Technical/Operational Overseefinancial management processes, including budgeting, forecasting, planning and variance review activities Leadthe development and implementation of portfolio management frameworks, ensuring alignment with strategic objectives and resource optimization. Driveexecution of vendor management strategy, including processes for assessing, selecting and managing vendor relationships and overall contract management Driveexecution of ongoing organizational change management activities to support continuing transformational initiatives Fostercollaboration and communication across IT teams to ensure alignment and efficiency Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them Improve current processes and optimize organizational procedures for efficiency and productivity Streamlineoperational processes and workflows to optimize resource utilization and enhance productivity Developand implements performance metrics and KPIs to measure the effectiveness of IT operations. Team Leadership Providedirect oversight of Portfolio and Budget Management and Program Management teams Developand communicateorganizational objectives; inspireand motivateteam members to achieve results Buildorganizational talent by creating a learning environment that ensures employees realize their potential Stakeholder Management Buildand maintainstrong relationships with internal and external stakeholders, including senior executives, department heads, project sponsors, and vendors Serveas a primary point of contact for escalated issues and inquiries related to portfolio management, budgeting, and project delivery Collaboratewith stakeholders to understand their needs and priorities, and ensures that IT investments and initiatives are aligned with business objectives

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: Bachelor's degree or equivalent in Information Technology, Business Administration or related field Extensive experience in IT leadership roles, with a focus on portfolio management, budget management and project management Ability to demonstrate significant depth and breadth of leadership expertise to establish strategic direction and develop relationships Experience planning and leading strategic initiatives Experience developing and implementing processes and controls for budgeting, monitoring and forecasting financial and economic aspects of organizations/operations Ability to establish connections between technology investments and business revenue improvement or cost reduction/productivity enhancement Experience in executing a vendor management strategy, and evaluating and monitoring internal and external service providers, contractors or consultants Demonstrateunderstanding in developing, implementing and monitoring talent management strategies and initiatives that address critical organizational needs Strong understanding of the principles of change management and associated activities to engage stakeholders and mitigate risk during times of change Knowledge of and experience with monitoring, measuring, benchmarking and optimizing IT performance Ability to collaborate effectively with stakeholders to establish strong partnerships and deliver exceptional value Excellent understanding of how people, teams and global organizations work Excellent verbal and written communication skills and exceptional leadership and analytical skills e ability to effectively interact with stakeholders at all levels of the organization BONUS POINTS FOR: Master's degree in Information Technology, Business Administration or related field. Telecom experience

Additional Information

WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion

are at the center of our grounding belief inBeing Real . When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer/Veterans/Disabled For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California Residents Brightspeed’s Privacy Notice

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