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Support Engineer

3 months ago


Franklin, United States HCL Technologies Full time
Job Description (Posting).

    • 1-2 years experience
    • Perform eyes on glass and initial networking triage
    • Create tickets within Service Now and performing service requests
    • Experience raising tickets with circuit providers and hardware vendors
    • Hands on experience with network routing and switching, firewall, load balancing, etc.
    • Experience in incident management
    • Good written & communication skills
    • Flexible with work timings