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Commercial Loan Servicing Specialist
1 month ago
Commerce Bank Commercial Loan Servicing Specialist Kansas City, Missouri Apply Now
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $20.50 - $23.55 (Amount based on relevant experience, skills, and competencies.)
Commercial Loan Servicing (CLS) provides back-office operations support for commercial, business banking, and various specialty lending products. We work directly with the Sales and Credit teams to remove roadblocks and complete operational tasks that allow Commerce to meet the customer’s commercial lending needs.
Essential Functions
Validate regulatory requirements for CRA, HMDA, beneficial owner, and Regulation B
Validate customer identification program (CIP) for new customers and certificate of good standings for business entities
Confirm flood requirements meet Federal flood regulations on real estate collateral
Provide internal and external customer support
Research and assess new compliance and regulatory requirements and their impacts on CLS processes
Conduct research for audit and regulatory findings and legal inquiries, as well as assist with planning for implementation of corrective measures as needed
Complete a preliminary review of loan submissions to ensure regulatory and legal compliance
Prepare loan documents in accordance with Commerce Bank’s credit policy
Interpret complex loan documents to set loans up on the loan accounting system
Post loan transactions and provide account problem resolution
Process complex loan accounting transactions such as syndications and participations
Provide ongoing monitoring and reporting of collateral securing commercial loans
Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy
Collaborate with internal and external business partners to improve service levels
Create or update procedural manuals and job aids as needed
Provide research and resolution to customer concerns/issues
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy
Basic knowledge of commercial loan servicing databases and systems
Basic knowledge of federal banking regulations, especially those related to commercial lending
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Associate degree or equivalent combination of education and experience required. Bachelor’s degree preferred.
1+ years financial services experience required
Commercial lending experience preferred
Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.
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