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Assistant Hotel Operations Manager

2 months ago

Excelsior Springs, United States HYATT Hotels Full time
Summary:
About the Hotel and Hyatt:

For more than 125 years, the stately Elms Hotel & Spa has welcomed visitors-including celebrities and politicians-to downtown Excelsior Springs, nestled amid picturesque, tree-lined grounds. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.

Well-being is the ultimate realization of our purpose - we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we've earned a place on Fortune's prestigious "100 Best Companies to Work For®" for the last eight years, ranking No. 16 in 2022.

We're proud to offer exceptional corporate benefits which include:

- Annual allotment of free hotel stays at Hyatt hotels globally

- Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts

- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

- Paid Time Off (inclusive of Vacation, Sick, & Holidays)

- Medical, Dental, Vision, 401K with company match

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to every guest.Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

About the Position:

The Assistant Hotel Operations Manager will provide support and oversight for the operational departments within the hotel. Responsibilities for this role will focus on supporting the outlets, banquets and other food and beverage departments. Other duties can include supporting all areas of hotel operations including front office, housekeeping, and guest services. The Assistant Hotel Operations Manager would be responsible for overall guest satisfaction, colleague training & development, as well as scheduling & payroll. Other responsibilities will include running of the shift in the department head's absence.

Hyatt Colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:
  • Minimum of 2+ years as F&B Management preferred, or completion of Corporate Management Training Program equivalent
  • Wine/beverage knowledge in an upscale environment preferred
  • Experience with Hotel/Restaurant Operating Systems, such as Micros, HotSOS, Opera, Etc.
  • Ideal applicant should have strong organizational skills
  • The ability to work a flexible work schedule, including opening, closing, nights, weekends, and holidays
  • Be a team player and a dynamic leader

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