Administrative - Customer Service Representative

1 week ago


Beverly Hills, United States CSMC - Wilshire Blvd Full time
Details

Client Name
CSMC - Wilshire Blvd
Job Type
Local
Offering
Non-Clinical
Profession
Administrative
Specialty
Customer Service Representative
Job ID
15391920
Job Title
Administrative - Customer Service Representative
Weekly Pay
$880.0

Shift Details

Shift
8hr Days
Scheduled Hours
40

Job Order Details

Start Date
12/16/2024
End Date
03/17/2025
Duration
13 Week(s)

Job Description
Experience with medical insurance, referral processes, and benefit plans

6+ months recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

2+ years' recent experience working as a Patient Service Representative

Experience with CS-Link/Epic

Understanding of medical terminology

Covid Vaccinations & Booster required

Client Details

Address
8501 Wilshire Blvd
City
Beverly Hills
State
CA
Zip Code
90211

Unit Details

Unit Description
Job Duties:
•Primary point of contact for patient relations in person and by phone
•Greet patients and assist in resolving patient concerns and escalating as appropriate
•Check patients in/out and collect co-payments, give receipts, and reconcile payments
•Verify patient demographics and insurance information in CS-Link/Epic
•Schedule appointments and complete patient registration
•Process and track referrals and authorizations for various insurance types
•Handle patient/provider correspondence
•Explains polices, procedures, or services to patients
•Sanitize workspace using provided supplies and following department guidelines

Job Board Disclaimer

We are an equal opportunity employer.

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