Call Center Rep II
2 days ago
Department: 02242 | SABR | R0273 | XUS : MB Cont Conn Parent - 02242 Job Category: dmin/Clerical Job Code: Call Center Rep II:BS0940 Job Title: Call Center Rep II Keywords: Number of Positions: 10 Remaining Positions: 10 Duties: Receives and processes loss assignments according to client instructions. - Conducts emergency call outs to contractors via three way calls with homeowners. - Achieves and maintains proficiency with all client and department instructions and updates. - Attains required call statistic performance according to center standards. - Maintains set quality standards ensuring assignments are properly made and documented. - Identify assignment errors and research appropriately. - Provides excellent customer service to all internal team members and external customers. - Processes emergency and/or catastrophic event assignments when they occur. - Maintains a working knowledge of all software applications/programs used to accomplish required department tasks. - Conduct customer satisfaction surveys. - Participates in special projects or perform duties in other areas as requested Skills: Demonstrated experience in customer service, administrative/clerical skills. - Experience in a customer service or call center setting preferred - Familiarity with home improvements/reconstruction contractors or projects helpful - Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times - Computer skills in a multi-screen/task environment and working knowledge of MS Office (i.e.: Outlook, Word, Excel) - Excellent attention to detail and organizational skills - Good time management abilities with ability to multi-task - Strong analytical and problem solving ability. - Excellent written, verbal and oral communication skills - Ability to work independently, with minimal supervision. - Good interpersonal skills and ability to build relationships. - Strong work ethic with willingness to work overtime during storm events. Education: High school diploma required. Some college preferred or an equivalent combination of education and experience. Languages: English Read Write Speak ttachments: Skills and Experience Skills:
Required
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Additional
Languages: English( Speak , Read , Write ) Minimum Degree Required: lso Preferred: Location Client Location Country: United States State/Province: Florid City: Jacksonville ddress: 8001 Bay Meadow Way, FL0029 POSTAL CODE: 32232 Work Location Same as Client Location Other Client Location Work Completed Offsite Schedule Start Date: 09/18/2023 Hours Per Week: 40.00 Est. End Date: 12/31/2023 Hours Per Day: 8.00 Schedule Notes: Days Per Week: 5.00
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Jacksonville, United States UF Health Full timeOverview: JOB DUTIES Under direction of Patient Access Center Manager or Team Lead, acts as a subject matter expert in administrative protocols of primary care, specialty care and ancillary services center. Acts as first line resource to customer service team members. Essential Functions Provide excellent customer service to patients, staff, and...
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Call Center Agent
4 days ago
Jacksonville, United States Inkspirenize Full timeJob Title: Call Center Agent Location: Jacksonville, FL Job Type: Full-time Reports To: Call Center Supervisor Job Overview: We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. As a Call Center Agent, you will be responsible for managing incoming customer calls, addressing inquiries, resolving issues, and providing...
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Call Center Represenative
5 days ago
Jacksonville, United States Never Stop Select Services Llc Full timeJob DescriptionJob DescriptionJoin a Winning Team as a Call Center Agent with Never Stop Select Services!At Never Stop Select Services in Jacksonville, NC, we help guests turn travel dreams into reality. We’re looking for motivated individuals with great communication skills and a positive attitude to join our growing team. Whether you’re experienced in...
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Jacksonville, United States UF Health Full timeOverview: Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in ahigh volume call center environment. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of...
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Remote Call Center Agent
5 days ago
Jacksonville, United States Apt Full timeJob DescriptionJob DescriptionCall Center AgentLocation: Remotely in MS, AL, FL and TN.***Job type: Contract to hireInterview process: 1. Speak with an Apt Recruiter 2.Virtual interview 3. Virtual shadowingStart date: March 20, 2025We are seeking enthusiastic and customer-oriented individuals to join our client’s team as a Call Center Agent. In this role,...
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Call Center Representative
2 days ago
Jacksonville, United States Turner Pest Control Full timeJob Description: Essential Duties and Responsibilities This position will serve as the main contact and face of the company for our customers. You will provide outstanding customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with our company, so making a great first impression is important in this role....
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Call Center Representative
6 days ago
Jacksonville, Florida, United States George Moore Chevrolet Full timeJob Summary: BDC RepresentativeDealership OverviewGeorge Moore Chevrolet is a family-owned business that has been serving the community since 1986. We pride ourselves on providing excellent customer service and strive to maintain a positive reputation in the area.Job Responsibilities: Schedule and follow up on all sales inquiries, as well as generate sales...
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Call Center Representative
14 hours ago
Jacksonville, United States Top Dollar Car Full timeJob DescriptionJob DescriptionJoin us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectations at every opportunity, and we're searching for individuals who are equally passionate to join us in this pursuit.What We...
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Customer Service Relationship Rep
2 days ago
Jacksonville, United States Global Channel Management Full timeAbout the job Customer Service Relationship Rep Customer Service Relationship Rep needs 1-3 years customer service, customer support or inside sales with Financial Services/Banking experience Customer Service Relationship Rep requires: Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a...
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Call Center Representative
2 days ago
Jacksonville, United States Top Dollar Car Full timeJob DescriptionJob DescriptionJoin us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectations at every opportunity, and we're searching for individuals who are equally passionate to join us in this pursuit.What We...
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Inbound Call Center Agent
7 days ago
Jacksonville, Florida, United States International Game Technology, plc Full timeAbout the Role: We are seeking an experienced and dedicated individual to fill the position of Inbound Call Center Agent. As a critical member of our customer support team, you will be responsible for handling incoming calls from lottery retailers and providing them with timely and effective solutions to their queries.Responsibilities:Handle inbound phone...
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Remote Call Center Specialist
1 day ago
Jacksonville, Florida, United States HonorVet Technologies Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing top-notch support to our clients. Your primary goal will be to ensure customer satisfaction by resolving issues efficiently and effectively.
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Financial services Customer Rep
2 days ago
Jacksonville, United States Global Channel Management Full timeAbout the job Financial services Customer Rep Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience Financial services Customer Rep requires: Onsite Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business...
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Call Center Operations Associate
1 week ago
Jacksonville, Florida, United States HonorVet Technologies Full timeHonorVet Technologies seeks a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless communication with our clients.Job Description:You will be responsible for answering phone calls from potential and existing clients, asking specific questions to determine...
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Fertility Care Specialist
6 days ago
Jacksonville, Florida, United States Northwest Center for Infertility and Rep Full timeJob OverviewAt Northwest Center for Infertility and Rep, we prioritize delivering exceptional patient care through our team of dedicated professionals. As a reputable fertility center, we strive to provide compassionate support to individuals and couples navigating the journey of family building.About the RoleWe are seeking an experienced Nurse Practitioner...
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Call Center Customer Advocate
5 days ago
Jacksonville, Florida, United States Never Stop Select Services Llc Full timeJoin Our Team">We are looking for a talented and motivated individual to join our team as a Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls to assist guests with planning and booking their vacations.">Responsibilities:">">Provide exceptional customer service to guests over the phone">Upsell travel...
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Lending Representative II
2 days ago
Jacksonville, United States First Florida Credit Union Full timeLending Representative II- Jacksonville, FL Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida as designated by...
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Remote Call Center Expert
5 days ago
Jacksonville, Florida, United States Apt Full timeJob Description:Apt's Telecommunications Specialist will be responsible for providing exceptional customer service and support to clients through remote call center operations. The ideal candidate will have a strong background in customer-facing roles, excellent communication skills, and the ability to work independently with minimal supervision.About the...
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Care Navigation Coordinator| Call Center
1 day ago
Jacksonville, United States Community Hospice of Northeast Florida Full timeJacksonville, FL 32257 Under the direction of the Care Navigation Center Manager, the Care Navigation Center (CNC) Coordinator provides support guiding incoming Community Hospice and Palliative Care, PACE and Home health referrals to the appropriate personnel or other healthcare resource. S/he completes the referral intake process via telephonic and...
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ADMINISTRATIVE ASSISTANT II
2 days ago
Jacksonville, United States My Florida Corp Defunct Full timeADMINISTRATIVE ASSISTANT II - 22009408 Date: Jan 17, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) . Requisition No: 845146 Agency: State Courts System Working Title: ADMINISTRATIVE ASSISTANT...