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Senior Analyst, Consumer Insights

1 month ago

Newport Beach, United States Chipotle Mexican Grill Full time

CULTIVATE A BETTER WORLD

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is looking for an ever-curious and creative Sr. Analyst, Consumer Insights to join the Consumer Insights team under Marketing. In this collaborative role, you will support research/strategic initiatives that inform consumer-facing product and marketing decisions. Your ability to generate insights and connect them in a bold vision will ensure that Chipotle remains connected to the current and future needs of consumers to drive growth of the business. WHAT YOU’LL DO Partner with cross-functional stakeholders to understand business challenges and key success metrics to support any recommended research approaches Support all phases of primary quantitative and qualitative research across multiple marketing verticals including, menu innovation, brand strategy, communication, Brand Health/Campaign Awareness tracking, as well and cultural/trends research. Specifically, this includes drafting surveys, managing data collection and analysis, creating discussion guides and creating polished summaries of findings. Support managing external suppliers, including development of RFPs, onboarding, providing feedback, and ensuring timely deliverables within scope Source and synthesize information from secondary or syndicated research sources to enrich findings or support timely ad hoc requests. Proactively identifies knowledge gaps or timely areas for exploration to remain at the forefront of culture Maintain CI records including internal documentation/invoices and develop research library for easy access. WHAT YOU’LL BRING TO THE TABLE Bachelor's Degree (BA/BS) from 4-year college or university is required. 3+ years prior relevant experience in consumer insights, agency, marketing roles Prior knowledge of both qualitative and quantitative research methodologies is required and an interest in exploring emerging approaches. Strong analytic problem solving skills and a desire to continually dig beyond the surface for deeper-level insights that drive the business and a competitive advantage Natural storyteller who can distill complex methodologies and data sources into an impactful narrative that can persuade, inspire, and motivate others in a wide-variety of settings. Graphic design/video editing experience to elevate findings a plus Effective time-management, flexibility, ability to manage multiple projects and shifting research priorities. Ability to work independently and with cross-functional teams, in a lean and fast-paced organization. Must be organized and detail-oriented without losing sight of objectives. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies. With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

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