Customer Service Rep
2 weeks ago
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Customer Service Representative Reports To: Branch Manager or Multi-Site Branch Manager Department: Community Banking FLSA Status: Non-Exempt Purpose: The Customer Service Representative will be responsible for delivering a personalized and caring client experience, efficiently handling service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial well-being of clients. The Customer Service Representative will have a thorough understanding of Bank products and services as well as Bank policies and regulations. This position will engage in sales and service activities, providing exceptional customer service for current and prospective clients. Supervisory Responsibilities: Degree of Supervision Received: Minimal or Moderate Supervision Received (title): Branch Manager or Multi-Site Branch Manager Degree of Supervision Given: None Supervision Given to (Titles): N/A Essential Functions: Greets clients and prospective clients entering the branch following established customer service guidelines Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally Maintains responsibility for a cash drawer and follows proper balancing procedures Develops and maintains broad knowledge of products and services to support client needs Educates customers and explains features and benefits of financial solutions, makes recommendations based on the customers identified needs Refers complex customer needs to the appropriate team member/business partner Introduces clients to digital banking solutions including mobile banking, digital banking, ATMs Supports daily operations of the branch as required to include balancing the vault, ATM, cash recycler, or other operational needs Identifies and resolves client servicing issues Answers the phone within the branch promptly and professionally Ensures compliance with security and audit procedures Understands and adheres to established policies and procedures Maintains knowledge of regulatory compliance requirements and completes assigned compliance training Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. This job description is not exhaustive. The Customer Service Representative may be required to perform other duties as assigned, including supporting other talent development and planning work that supports the business success. Job Related Qualifications Education and Prior Experience: Required: Education: High School Diploma or GED or equivalent business experience Prior Experience: 6 months customer service experience or equivalent as demonstrated through one or a combination of work experience, training, military experience, education Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) to obtain a unique identifier that is provided to consumers in accordance with all SAFE Act requirements. Renews registration with NMLS annually. Maintains and updates personal registry information as necessary to include name changes, employment changes, etc. Competencies: Ability to make personal connections, engage clients, be courteous and professional Strong desire to improve the financial well-being of customers by providing education and advice Strong organizational and time management skills Ability to thrive in a team environment Strong communication and interpersonal skills Able to learn and utilize new technology efficiently and effectively Physical Requirements: Able to regularly stand for prolonged periods of time. Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel: Occasionally to frequently between branch locations. Extensive computer usage is required. Moderate to extensive phone usage is required Ability to perform repetitive motion throughout shift Ability to work: Evenings Occasionally Weekends Frequently
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Customer Care Rep
2 weeks ago
Mt Sterling, United States WillowWood Full timex Customer Care Rep Design Liner Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE COMPANY: We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the...
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Customer Care Rep
7 days ago
Mt Sterling, United States WillowWood Full timeCustomer Care Rep Design Liner Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE COMPANY: We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the...
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Customer Service Rep(01391)
4 days ago
Mt Washington, United States Domino's Franchise Full timeJob Description Job Description Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time...
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Customer Service Rep(07284)
4 days ago
Mt Pleasant, United States Domino's Franchise Full timeJob Description Job Description Job Description Title: Customer Service RepresentativeJob Description : You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day...
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Customer Service Rep
4 weeks ago
Mt Juliet, United States Geodis Full timeGEODIS - 1815 Couchville Pike [Customer Service Representative] As a Customer Service Representative at GEODIS, you'll: Interact with customers by phone, email, or in person and receive orders or changes in service; Adjust complaints concerning billing or service rendered; Process and input all customer orders and receipts; Coordinate special, last minute...
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Customer Service Rep
4 weeks ago
Mt Juliet, United States Geodis Full timeCustomer Service Representative M-F 7:30AM-4PMWho We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth...
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Customer Service Representative
1 month ago
Mt Pleasant, United States The Delfield Company Full timeJob DetailsJob Location Mt. Pleasant - Mt Pleasant, MI Position Type Full Time Education Level Associate's Degree Travel Percentage Occasionally Job Shift 1st Shift Job Category Aftermarket (Customer Service/Technical Service) Description If you have a "passion for people," and thrive in an environment where you can make a difference in the lives of...
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Customer Service Rep(05574)
4 days ago
Mt Airy, United States Domino's Franchise Full timeJob Description Job Description Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have...
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Customer Service Representative
4 weeks ago
Mt Pleasant, United States Performance Foodservice Full timeCompany Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers -...
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Customer Service Representative
3 months ago
Mt Washington, United States Domino's Pizza Full timeDescription Domino's Pizza is hiring immediately for Customer Service Representatives to join their team! Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
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Customer Service Representative
4 days ago
Morris, United States Circle K Stores, Inc. Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...
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Customer Service Representative
1 week ago
Morris, United States Jimmy John Full time**About Jimmy John's**We're a fast-paced sandwich shop dedicated to serving high-quality food to our customers. As a member of our team, you'll play a crucial role in ensuring our customers receive excellent service and a great dining experience.**Key Responsibilities:****Customer Interaction**: Engage with customers in a friendly and professional manner,...
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Customer Service Rep, Laboratory, ACL Full Time
3 weeks ago
Morris Plains, United States Atlantic Health System Full timeJob Description The Laboratory Customer Service Representative performs the following key functions: Answers incoming laboratory related phone calls across for the health system. Places outbound calls to communicate results that are abnormal, critical or courtesy Verifies unclear test requests. Completes add-on test requests. Other duties assigned...
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Branch Customer Service Rep
1 month ago
Mt Pleasant, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel,...
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Pharmacy Clerk
4 days ago
Morris, Minnesota, United States Thrifty White Full timeJob SummaryThrifty White Pharmacy is seeking a part-time Pharmacy Clerk to provide excellent customer service by completing the sales transaction process for customers in a friendly, accurate and timely fashion. This individual is also responsible for maintaining a clean and neat area in the pharmacy and work areas.Key ResponsibilitiesCustomer Service:...
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Culinary Service Associate
2 weeks ago
Mt. Morris, Michigan, United States Compass Group, North America Full timeCompany OverviewCompass Group, North America is actively seeking dedicated individuals for the role of Food Service Worker. We pride ourselves on providing exceptional dining experiences and are committed to the well-being of our team members and the communities we serve.Position SummaryThe Food Service Worker is responsible for preparing, presenting, and...
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Culinary Service Associate
2 weeks ago
Mt. Morris, Michigan, United States Compass Group, North America Full timeCompany OverviewCompass Group, North America is actively seeking dedicated individuals for the role of Food Service Worker.Position SummaryThis role involves preparing, presenting, and serving food to ensure a high-quality dining experience.Key ResponsibilitiesConducts food preparation tasks such as washing, peeling, cutting, and seeding fruits and...
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Customer Service Specialist
1 month ago
Morris County, United States AR Management Company LLC Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This position offers the opportunity for growth and advancement for qualified candidates.Responsibilities:Handle customer inquiries and...
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Customer Service Rep(01441)
2 days ago
Mt Sterling, United States Domino's Pizza Full timeMaking Domino's high quality pizzas. Food and portion control. Hygiene and food safety. Food preparation. Taking customer orders and up selling. General cleaning duties. Taking orders over phone and in person. Dealing with customer concerns. Greeting Customer Service, Service, Restaurant, Retail, Customer
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Porter - Customer Service
4 days ago
Morris Plains, New Jersey, United States Stop & Shop Full timeAbout UsAt Stop & Shop, we strive to create a culture where diversity and inclusion thrive. Our team is dedicated to breaking down barriers and putting our customers first. We're committed to making a positive impact in our communities and fostering a sense of belonging among our associates.Our MissionWe're here to feed all of life's moments, making the...