Senior Account Manager

4 weeks ago


Omaha, United States WPS Health Solutions Full time

Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. Role Snapshot Our

Senior Account Manager

role directly manages WPS large group business consisting of all sizes of

Administrative Service Only (ASO)

clients, as well as supporting fully insured groups with more than 50 employees. Account managers are involved in insurance presale, implementation and providing personal service to retain membership while supporting growth. Develop and build relationships with group leaders and representative agents to ensure business year to year, especially when contracts expire. Manage/consult with WPS group accounts on plan benefits as a group. Assist in the education of group members through virtual or in-person benefit meetings. Consider employee claims of your assigned groups and make the best recommendations on courses of action and assist implementation of benefit program strategies. Ensure the resolution of issues for clients. Facilitate the setup of new and renewing groups, including the use of external on-site transition meetings. Effectively communicate with group clients on policy and coverage related to questions and information. Minimum Qualifications Bachelor's degree in Business, Communications, Marketing, or related field OR equivalent post high school education and/or work-related experience 5 or more years in Health and Life Insurance Administration, with at least one 1 year of progressive responsibility as an Account Manager. Wisconsin sales license for Life and Accident & Health Exam. Obtaining after hire date is acceptable. Preferred Qualifications Strong public speaking and presentation skills which include comfort in the presence of large audiences. Previous account manager experience in health insurance Intermediate experience using MS PowerPoint, MS Word, MS Excel, and a CRM (i.e. MS Dynamics, Salesforce, etc.) Excellent organizational, and interpersonal, verbal and written communication skills. Strong problem-solving skills. Highly Preferred - Self-funded and ASO experience

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