We have other current jobs related to this field that you can find below

  • IT Desktop Support Specialist

    2 months ago

    Los Angeles, United States South Central LA Regional Center Full time

    Job DescriptionJob DescriptionSUMMARY As the IT Desktop Support Specialist, you will be responsible for maintaining user uptime and improving computing experiences through effective problem identification and resolution. You will also be responsible for providing exceptional customer service. You will receive phone calls and emails indicating a user support...

  • Desktop Support Specialist

    2 hours ago

    Los Angeles, California, United States NTT DATA Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at NTT DATA. As a key member of our technical support team, you will be responsible for providing high-quality support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesDeploy and manage Windows 11 operating systemsManage Active...

  • Desktop Support Specialist

    7 days ago

    Los Angeles, United States United Software Group Inc Full time

    Job Title: Temp - Desktop SupportLocation: Cedars-Sinai, 8730 Alden Dr, Los Angeles, CA 90048, USAJob Description:This role is ideal for someone with hands-on experience in desktop support and a passion for delivering exceptional end-user support.Key Responsibilities:Provide end-user support for desktop-related issues, including hardware, software, and...

  • Desktop Support Specialist

    7 days ago

    Los Angeles, United States United Software Group Inc Full time

    Job Title: Temp - Desktop SupportLocation: Cedars-Sinai, 8730 Alden Dr, Los Angeles, CA 90048, USAJob Description:This role is ideal for someone with hands-on experience in desktop support and a passion for delivering exceptional end-user support.Key Responsibilities:Provide end-user support for desktop-related issues, including hardware, software, and...

  • Desktop Support Specialist

    3 weeks ago

    Los Angeles, United States Insight Global Full time

    Contract with ExtensionsRequired Skills & Experience-2+ years of experience in Desktop Support with some previous work in an enterprise environment (lenient on enterprise experience with the right attitude)-Previous work with ServiceNow or any equivalent ticketing system (they can teach them Servicenow it's not a big deal)-Reliable transportation as they...

  • Desktop Support Specialist

    3 weeks ago

    Los Angeles, United States Insight Global Full time

    Contract with ExtensionsRequired Skills & Experience-2+ years of experience in Desktop Support with some previous work in an enterprise environment (lenient on enterprise experience with the right attitude)-Previous work with ServiceNow or any equivalent ticketing system (they can teach them Servicenow it's not a big deal)-Reliable transportation as they...

  • Desktop Support

    1 week ago

    Los Angeles, United States VDart Inc Full time

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  • Desktop Support Engineer

    3 months ago

    Los Angeles, United States Iron Systems Full time

    Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...

  • Desktop Support Analyst

    2 months ago

    Los Angeles, United States Cannon Search Full time

    Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Century City / LA. This role is perfect for someone looking to take their career to the next level in a dynamic and professional environment. You will be an integral part of the IT team handling level 2-3...

  • Desktop Support Analyst

    2 months ago

    Los Angeles, United States Cannon Search Full time

    Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Century City / LA. This role is perfect for someone looking to take their career to the next level in a dynamic and professional environment. You will be an integral part of the IT team handling level 2-3...

  • Desktop Support Engineer

    2 weeks ago

    Los Angeles, United States GiGa-Ops Global Solutions Full time

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  • Desktop Support Engineer

    1 month ago

    Los Angeles, United States Connexion Systems & Engineering, Inc. Full time

    Job DescriptionJob DescriptionDesktop Analyst (PERM)Location: Los Angeles, CAThis position is 100% onsiteThis position is bonus eligibleOT is included when necessaryNote: They are asking for 3+ years of experience.Desktop Analyst – Los AngelesThe Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for...

  • Desktop Support Technician

    1 month ago

    Los Angeles, United States Murtech Full time

    Job DescriptionJob DescriptionDesktop Support TechnicianPay Rate: $20.00/HR W2Hours: Full time, M-F, 8am-5pmLocation: Los Angeles, CA 90066Duration: Contract-to-HireDescription:Provide excellent customer service in a customer facing desktop support role. Under minimal supervision, desk side technicians will manage assigned tickets and handle customer raised...

  • Desktop Support Technician

    3 months ago

    Los Angeles, United States Irvine Technology Corporation Full time

    Job DescriptionJob DescriptionDesktop Support Technician (Onsite)We have an immediate need for a contract Desktop Support Technician to join a world-class academic medical center. The Desktop Support Technician is responsible for the support of the user community at the hospitals and clinic locations.Location: Los Angeles, CA (Onsite)This job expects to pay...

  • Desktop Support Technician

    2 months ago

    Los Angeles, United States NTT DATA Full time

    Req ID:284998 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States (US). The Desktop...

  • Desktop Support Technician

    2 weeks ago

    Los Angeles, California, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States (US).The Desktop Support...

  • Desktop Support Technician

    2 weeks ago

    Los Angeles, United States NTT DATA Full time

    Req ID:284998 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States (US). The Desktop...

  • Desktop Support Technician

    3 months ago

    Los Angeles, United States NTT DATA Services Full time

    Req ID: 284998  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States...

  • Desktop Support Technician

    3 weeks ago

    Los Angeles, United States NTT DATA Services Full time

    Req ID: 284998  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States...

  • Desktop Support Technician

    2 months ago

    Los Angeles, United States NTT DATA Full time

    Job Description Req ID: 284998 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States...

Desktop Support Specialist

2 months ago

Los Angeles, United States Heller Search Associates Full time

Job Description: The Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for the day-to-day desktop systems deployment, maintenance, and support. In addition, Analysts will handle operational responsibilities in the office when needed, project work, research issues, moves and replacement equipment requests. This position works closely with the Helpdesk and other Information Technology groups to ensure timely and reliable service.

Responsibilities: Install, configure, troubleshoot desktop and laptop hardware, peripherals, operating system, and firm business software. Troubleshoot client-side network connectivity issues both hardware (NIC/cabling) and software (application connectivity to servers/Internet). Configure and troubleshoot both HP network class and local printers. Perform interoffice computer equipment moves and new employee setups. Troubleshoot remote access issues both software and hardware. Setup and troubleshoot various Smartphone devices. Research and resolve software/hardware errors through OEM, vendors and technical literature while routing other issues to appropriate staff when applicable. Monitor Desktop ticket queue and respond promptly to tickets keeping the user informed of status and resolutions while maintaining the firm’s service level agreement. Clearly document each case in the ticket management software, annotate all updates and properly document a final resolution. Perform audio-visual setups including video conferencing, LCD projectors, laptops, and live web cast configurations to ensure meetings launch/start successfully by working closely with the AV and local Conference Service teams. Maintain and document inventory and supply needs including monitors, keyboards, mice and other peripherals. Coordinate with Operations on all equipment moves, relocations and setups.

Qualifications: Bachelor’s degree preferred. MTA/MCSA certification and specialized computer training is a plus. 3+ years of desktop experience in a professional services environment; Law Firm experience preferred. Excellent computer skills, including proficiency in using Windows 11, Active Directory, O365, iManage, Intune Company Portal, Microsoft Authenticator, System Center Endpoint Protection, Citrix, VPN. Hardware includes desktops, laptops, Smartphones, HP printers and scanners. Ability to quickly get up to speed and master new applications and software is critical. Exceptional hardware and software problem-solving and analytical abilities. Demonstrated proficiency with rollouts, migrations and upgrades are required. Possess excellent written and verbal communication skills. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion. Creative problem-solving skills, reasoning ability, and logical thought process. Ability to work under pressure, prioritize competing demands, and meet various deadlines. Demonstrated ability to professionally interact and collaborate with colleagues at all levels. Ability to work independently and as part of a team. Outstanding sense of customer service. Enthusiastic, proactive, and positive attitude. Must be self-motivated to produce quality work. High level of integrity and honesty. Flexibility to work overtime when necessary.

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