Customer Care Specialist
4 days ago
Our people are the life of this company. Together, we build life into the kitchen.
READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY
Were calling all trailblazers to embark on a thrilling career journey with Cabinetworks Groupwhere innovation meets opportunity
Position: Customer Care Specialist
Location: Middlefield, OH
Work Setting: Onsite
Shift: 8-hour Day shift
Pay: From $20.00 per hour
Hours: 40 50 per week
Are You the Innovator We're Looking For?
If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Groupthe largest exclusive kitchen cabinet manufacturer in the U.S.is the perfect place for you Our people are the heart of everything we do, and together, we bring life into the kitchen
Whats in It for You?
- Unmatched Training: Kick off your career with an immersive, in-office training that sets you up for success.
- Collaborative Culture: Work alongside a supportive team thats always ready to help you shine.
- Growth Opportunities: After completing trainings and hitting key milestones, plus ongoing chances to advance
- Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.
Your Role at Cabinetworks Group:
- Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chatbuilding strong relationships through stellar service.
- Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
- Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
- Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.
What You Bring to the Table:
- Education: High School diploma required; an Associate's or Bachelor's degree is a plus
- Experience: 1-2 years in customer support experience
Perks & Benefits:
- 401(k) Matching: Secure your future with our generous matching program.
- Comprehensive Health Coverage: Including Dental & Vision Insurance.
- Professional Growth: Take advantage of on-the-job training and development programs.
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