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HR Client Services Administrator
2 months ago
Position Title
HR Client Services Administrator
Position Number
897207
School/Division
Human Resources (division)
Full-Time or Part-Time
Full-Time
Description
Reporting to the Human Resources Operations Manager, the HR Client Services Administrator will provide tier-one support for all HR related transactions and inquiries for designated client groups. Specifically, entering personnel transactions into the University Human Resources Information System (HRIS), generating appointment letters, responding to employee inquiries, assisting with employee related events and various HR initiatives.
Responsibilities include, but are not limited to:
Partners with the HR Operations Manager in driving departmental efficiency through the effective delivery of day-to-day HR services.
Processes designated client groups personnel transactions including new appointments, promotions, reappointments, salary changes, title changes and terminations in HRIS system, as well as the preparing and issuing of associated appointment letters.
Initiates the new hire onboarding process, to include preparing personnel files, monitoring all stages of the onboarding process and the review and completion of required employment documents.
Conducts new hire orientations for Faculty, Administrators and Staff.
Manages projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives.
Provides the highest quality of service to their designated client groups by insuring timely resolution of all HR related issues and requests.
Provides back up reception/front desk coverage as needed.
Performs related duties, as assigned.
Qualifications
Bachelor's degree or equivalent required.
Minimum 1-2 years related experience.
Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
Ability to present information in a clear and concise manner.
Exceptional attention to detail required. Must be able to use meticulous approach to ensure accuracy and precision in every task.
Capable of working independently with little supervision as well as serve as productive team member.
Strong interpersonal, diplomacy, communication and listening skills.
Must have demonstrated ability to multi-task and manage competing priorities.
Ability to work in a fast-paced and deadline-driven environment.
Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.
Preferred Qualifications
Prior experience in technology and/or University setting.
Special Instructions
Deadline: Open Until Filled
EEO Statement
Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.
Salary/Salary Range
$58,500
Additional Information
Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.
*Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.
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