Customer Service Representative I

2 weeks ago


Rockford, United States Macatawa Bank Full time

** Customer Service Representative I - Rockford**

**Job Category****:** Branch Banking **Requisition Number****:** CUSTO001891 Showing 1 location **Job Details**

**Description**

The Customer Service Representative is responsible for processing transactions and paying out funds in accordance with bank procedures. This position requires expertise in customer service*.*

Location: Rockford

Schedule: Part-time or Full-time available, working every other Saturday

**We are seeking someone to perform the following:**

* Process customer transactions and answers or investigates customer inquiries.

* Directs/refers customers to the Relationship Manager.

* Be knowledgeable on Macatawas products and services and know how to recognize when they will be beneficial for a customer.

* Follows policies and procedures of the bank to ensure proper and accurate balancing of your own cash drawer to minimize loss exposure to the bank.

* Stays up-to-date on the current products and fee structures of the bank.

* Uphold the Macatawa Service Standards.

**The candidate must have:**

* High School Diploma or equivalent

* Excellent face-to-face customer service experience

* Cash handling experience is preferred

* Basic computer skills preferred

* A Successful CSR has the following characteristics:

+ Positive Attitude

+ Personable

+ Friendly

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Rockford, United States Gustafson's Furniture and Mattress Full time

    Rockford’s Trusted Hometown Furniture Merchant for over 90 years is hiring a Customer Service Representative to manage customer queries and complaints. The position will also be responsible for processing orders, modifications, and escalating complaints across multiple communication channels. To succeed in this role, you need to remain calm when customers...


  • Rockford, United States Waste Connections Full time

    **Rock River Disposal **is looking for a _High Energy_ **Customer Service Representative** to join the team at our Hauling location in **Rockford, IL**. Previous waste experience would be a huge _plus_! **Schedule**: Monday through Friday 8:00 am - 4:30 pm. Tuesday and Thursday mandatory meeting at 7:45 am. Overtime: 1-2 hours available per week. **Pay**:...


  • Rockford, United States Macatawa Bank Full time

    : Promote and enhance customer relations by projecting a positive image of the Bank, department, and self by providing excellent customer service. Process transactions and pay out funds in accordance with bank procedures. CSR will be required to consistently meet or exceed referral goals, have an excellent balancing record, and accomplish all CSR job duties...


  • Rockford, United States Piranha Fabrication Full time

    **Customer Service Representative** **JOB DESCRIPTION**: Mega Fabrication, Inc. dba Piranha is seeking a Customer Service Representative at our Rockford, IL office. This is a full-time position with responsibilities as outlined below. **POSITION RESPONSIBILITIES**: - Verify account information, products needed, shipping and payment methods to accurately...


  • Rockford, United States Speedway MN Full time

    Job DescriptionJob DescriptionSpeedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive...


  • Rockford, United States Kelly Obenauf - Farm Bureau Insurance Agency Full time

    Job DescriptionJob DescriptionThe Customer Service Representative at The Obenauf Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service activities. We are a...


  • Rockford, United States Rockford Ball Screw Company Full time

    Job DescriptionJob DescriptionPURPOSE OF THE JOB:The purpose of this position is to respond to customer inquiries and resolve issues or complaints. This includes supporting RBS and RLM customers through understanding and interpreting product applications, generating quote information, product solutions and managing internal scheduling conflicts.The Customer...


  • Rockford, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...


  • Rockford, United States Emery Air Full time

    Job DescriptionJob DescriptionEmery Air, LLC at the Chicago-Rockford International Airport is currently looking to hire a customer service representative (CSR) to work a part-time position on 1st shift. Hours will be Sunday - Tuesday from 6am - 4:30pm.Job Title: Customer Service Representative (CSR)Summary:Customer Service Representative will serve as the...


  • Rockford, United States Speedway MN Full time

    Speedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive work environment? If so,...


  • Rockford, United States Speedway MN Full time

    Speedway is seeking to hire a Customer Service Representative / Retail Sales Associate to work part-time or full-time at our Rockford, MN store. We offer a competitive wage, flexible schedules, and in store benefits. Do you enjoy helping people? Can you accurately complete cashier responsibilities? Are you looking for a positive work environment? If so,...


  • Rockford, United States Family Credit Management Full time

    Job DescriptionJob DescriptionDescriptionFamily Credit Management is a nationwide credit counseling agency looking for friendly, compassionate and driven people to assist our active clients on a daily basis. Our client service representatives work to ensure that all aspects of our program are running smoothly. This can include reviewing active creditor...


  • Rockford, United States Family Credit Management Full time

    DescriptionFamily Credit Management is a nationwide credit counseling agency looking for friendly, compassionate and driven people to assist our active clients on a daily basis. Our client service representatives work to ensure that all aspects of our program are running smoothly. This can include reviewing active creditor negotiations, running reports,...


  • Rockford, United States Northwest Bank of Rockford Full time

    Job DescriptionJob DescriptionOrganization Overview:Northwest Bank opened its first office in Rockford in 1972. Our founders had a vision of providing the Rockford area with community banking services that customers could depend on. Northwest Bank of Rockford is a subsidiary bank of Foresight Financial Group, Inc.To be a successful Team Member an individual...


  • Rockford, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Position Description Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices...


  • Rockford, United States AESSEAL NORTH AMERICA Full time

    Job DetailsJob Location AESSEAL North America Headquarters - Rockford, TN Position Type Full Time DescriptionJob Purpose Provide internal and external customers with a single point of contact with regard to order administration, pricing and other non-technical service issues. Proactively manages customer needs, identifying issues and providing...


  • Rockford, United States AESSEAL NORTH AMERICA Full time

    Job DetailsJob Location AESSEAL North America Headquarters - Rockford, TN Position Type Full Time DescriptionJob Purpose Provide internal and external customers with a single point of contact with regard to order administration, pricing and other non-technical service issues. Proactively manages customer needs, identifying issues and providing resolutions....


  • Rockford, United States EZCORP Full time

    Address: 5011 E. State St. Rockford, Illinois 61108 Brand: EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...


  • Rockford, United States EZCORP Full time

    Address: 5011 E. State St. Rockford, Illinois 61108 Brand: EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...


  • Rockford, United States Midas Service Center Full time

    Job DescriptionJob DescriptionAt Midas Service Center Automotive, we are seeking passionate and skilled Automotive Service Mechanics to join our team in Rockford, IL. If you are hungry for a challenging and exciting opportunity in the auto repair industry, then this position is perfect for you.In addition to being part of a dynamic team, this position offers...