Employee Relations Consulting Director

3 weeks ago


Chicago, United States CNA Full time

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA's benefits, check out our Candidate Guide.

The Employee Relations Consulting Director is responsible for conducting thorough, prompt and objective investigations into employee complaints that impact company leadership. They provide consultative support to company officers and HR leaders on employee relations matters that involve leadership level employees including on the topics of performance, misconduct, and policy adherence. The Employee Relations Consulting Director also drafts, reviews and updates various employment agreements and advises on reductions in force and reorganizations.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals.
  • Documents all investigation information in the appropriate case management software in a timely manner.
  • Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level performance improvement matters.
  • Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcomes.
  • Provides consultation and direction regarding communication relating to reorganizations and reductions in force. Drafts leadership level separation agreements and packages.
  • Stays current on changing, non-compete, non-solicit, confidentiality and other applicable employment laws. Periodically reviews and updates various types of employment agreements to ensure compliance with state and local law.
  • Employee Relations liaison to the Finance Department. Provides required reporting.
  • Liaison to the Corporate Investigations Department; collaborates with Corporate Investigations on overlapping investigatory matters.
  • Conducts miscellaneous investigatory matters as assigned. In all investigative work, conducts investigations in a professional and impartial manner within corporate guidelines and industry standards.
  • Conducts risk assessments and special projects to proactively identify possible misconduct or policy violations and to identify / report control enhancement opportunities focusing on prevention and/or timely detection.
  • May perform additional duties as assigned.
Reporting Relationship

Typically AVP or above

Skills, Knowledge & Abilities
  • Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations investigatory best practices.
  • Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership.
  • Strong analytical, fact-finding and evidence gathering skills.
  • Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably.
  • Strong time management and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization.
  • Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles.
  • Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership.
  • Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions.
  • Knowledge of the insurance industry, its products and services.
  • Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software.
Education & Experience
  • J.D. degree required
  • A minimum of seven years related work experience with at least three years of experience as in-house counsel, or in employee relations or human resources settings.


#LI-MR1

#LI-Hybrid

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

  • North Chicago, United States AbbVie, Inc Full time

    Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services...


  • North Chicago, United States AbbVie Full time

    The Associate Director, Employee Relations will be responsible for executing the delivery of employee and workplace relations services to employees and managers in the US. This position will lead a team of EWR professionals in addition to providing a Director, Relations, Employee, Associate, Business, Practice, Retail


  • Chicago, United States McDonald's Corporation Full time

    As the Head of Employee Relations Strategy, you will play a pivotal role in defining strategies, practices, and policies to maintain a harmonious and compliant workplace environment across McDonalds global enterprise. In partnership, oversee the qua Relations, Strategy, Director, Employee, Senior, Labor Relations, Restaurant, Business Services


  • Chicago, United States HCTHealthcare Full time

    Job DescriptionJob DescriptionHCT is seeking an Interim Senior Director, Human Resources Partners & Employee Relations for an 800+ bed hospital system in Illinois. The responsibilities include:Oversight of the day-to-day Employee Relations functions and HR Partner team members. Create and support strategies and programs that foster a cohesive team model...


  • Chicago, United States The University of Chicago Medicine Full time

    **Job Description**: **Job Summary**- You will provide training and support to Tier 1 employee service representatives to ensure compliance with established processes and procedures in an effort to improve service delivery- Identifying and communicating process improvement opportunities for Tier 1 employee service representatives and the HR user community at...

  • Sr. Manager, Employee

    3 weeks ago


    Chicago, United States Heartland Alliance Full time

    Job Description Job Description Title: Sr. Manager, Employee and Labor Relations Shift: Monday to Friday (8:30am-5:00pm) Location: Hybrid Summary: Under the general guidance of the Sr. Director Human Resources, the Sr. Manager, Employee Relations, supports HHCS (Heartland Human Care Services)’ positive employee engagement and retention efforts as well as...


  • Chicago, United States HCT Healthcare Transformation Full time

    HCT is seeking an Interim Senior Director, Human Resources Partners & Employee Relations for an 800+ bed hospital system in Illinois. The responsibilities include: Oversight of the day-to-day Employee Relations functions and HR Partner team members. Create and support strategies and programs that foster a cohesive team model fostering positive employee...


  • Chicago, United States Cushman & Wakefield Full time

    The Senior Employee Relations Specialist is responsible for the delivery of employee relations governance and consulting services to designated internal clients on ER matters. Key skills required to be successful in this role are exceptional communic Relations, Specialist, Employee, Senior, Manager, ER, Property Management, Business Services


  • Chicago, United States Sainthubert Full time

    The Archdiocese of Chicago is the third largest diocese in the United States and serves more than 2.2 million Catholics. Pastored by Cardinal Blase J. Cupich, the Archdiocese has more than 13,000 employees across its ministries, including Catholic Charities, the region’s largest nonprofit social service agency. The Archdiocese’s elementary and secondary...


  • Chicago, United States McDonald's Corporation Full time

    Job Description Job Description: As the Head of Employee Relations Strategy, you will play a pivotal role in defining strategies, practices, and policies to maintain a harmonious and compliant workplace environment across McDonald's global enterprise. In partnership, oversee the quality of Employee Relations strategies, ensuring alignment with...


  • Chicago, United States ALJP Consulting Full time

    ALJP Consulting seeks new Consultants to work with clients on a variety of projects including executive search services, board coaching and development, strategic planning, and facilitation for non-profit arts and culture organizations.  Who is ALJP Consulting?  ALJP Consulting puts inclusion and equity at the heart of our practice. We employ planning and...


  • Chicago, United States ALJP Consulting Full time

    Job DescriptionJob DescriptionALJP Consulting seeks new Consultants to work with clients on a variety of projects including executive search services, board coaching and development, strategic planning, and facilitation for non-profit arts and culture organizations. Who is ALJP Consulting? ALJP Consulting puts inclusion and equity at the heart of our...


  • Chicago, United States General Search & Recruitment Full time

    Job Description Job Description Director of Employee Benefits Deerfield, IL (Greater Chicago Area) This client, a leading national firm in the insurance industry, is seeking a highly skilled and experienced professional for the position of Director of Employee Benefits. This is a leadership role focused on managing the key accounts team, consisting of more...


  • Chicago, United States General Search & Recruitment Full time

    Job DescriptionJob DescriptionDirector of Employee BenefitsDeerfield, IL (Greater Chicago Area)This client, a leading national firm in the insurance industry, is seeking a highly skilled and experienced professional for the position of Director of Employee Benefits. This is a leadership role focused on managing the key accounts team, consisting of more than...

  • Specialist I

    2 weeks ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago's vision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city.  The community college system's more than 3,500 faculty and staff serve more than 60,000 students annually at seven...

  • Specialist I

    1 week ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago'svision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city.The community college system's more than 3,500 faculty and staff servemore than 60,000 students annually at seven colleges and...

  • Specialist I

    2 weeks ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago'svision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city. The community college system's more than 3,500 faculty and staff servemore than 60,000 students annually at seven colleges...


  • Chicago, United States Chicago Transit Authority Full time

    POSITION SUMMARY Under general direction, responsible for conducting full-life cycle employee-based investigations. Designs, plans, and coordinates employee-based investigations while ensuring compliance with established investigation procedures, policies, federal, state, and local labor laws, and other related regulations. This position also compiles and...

  • Manager, HR

    2 days ago


    Chicago, United States NBC Universal Media, LLC Full time

    Specific job responsibilities include but are not limited to:Manage high volume of employee relations investigations regarding complaints, harassment, integrity violations, retaliation, and performance concerns. Provide recommendations and collaborat Manager, Employee, Relations, Production, HR, Labor Relations, Administrative


  • Chicago, United States NORC at the University of Chicago Full time

    Create, implement, and lead a successful employee experience program, using established best practices and innovations to attract, engage, and retain talented staff. Design and administer employee milestone surveys; analyze the data to identify trend Director, Employee, Experience, Leadership, Project Management, Technology, Business Services, Program