Customer Success Manager
2 months ago
We’re looking for a Customer Success Manager to join our growing team at Spiro. In this role, you will be responsible for strengthening and maintaining our customer relationships, helping with technical support, holding executive business reviews, and identifying business growth opportunities. The ideal candidate has some experience in Sales or Customer Success experience at a high growth SaaS company, knows their way around an excel spreadsheet (ideally knows some database concepts as well), and is an adept problem solver. They also have a great sense of humor, are incredibly detail oriented, and have the drive and passion to ensure our customers’ ongoing success. JOB DUTIES: Be Spiro’s main point of contact for customers that you manage post implementation Assist in Tier 1 Support for common Spiro setup items (configuration, reports, etc) Assist Executive team and CS Lead with strategic customers Support the sales team during the sales process QUALIFICATIONS: Excellent written and verbal interpersonal skills Excellent at creative solutioning - Where are many ways to solve a problem, do you always aim for the most elegant solution? Intermediate knowledge of spreadsheet tools(Excel, Google Sheets, etc). You know how to write an if() formula or do a VLOOKUP Not afraid to talk in front of a crowd - you will often be presenting to large groups of users and stakeholders. Excellent organizational skills - you will be managing lots of customers and implementations that will require lots of timely follow up. The ability and desire to work in a dynamic challenging startup environment A naturally curious and passionate attitude #J-18808-Ljbffr
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Customer Success Manager
2 months ago
Boston, United States LeanIX Jobs Full timeLeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company’s suite of products. The Customer Success department is an integral team within LeanIX, ensuring that our customers are not only retained but are empowered to be successful. The ideal candidate will have a passion for IT and...
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Customer Success Manager
1 month ago
Boston, United States Mobile Aspects Full timeDescription: Manage a portfolio of Mobile Aspects customers. Review customer success/account management data on a daily basis to keep abreast of any high-priority items that need to be addressed. Ensure high levels of customer adoption and customer support to maximize the chances of customer renewals. Conduct periodic business reviews with...
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Customer Success Manager
3 months ago
Boston, United States IP Fabric Full timeAbout IP Fabric Join a pioneering force in network automation! At IP Fabric, we enable people to uncover the truth about their networks. Built by network professionals and industry experts, our innovative solutions are transforming how enterprises manage their networks. As a post-Series B company, we're expanding rapidly across Europe, the U.S., and...
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Customer Success Manager
1 month ago
Boston, United States Akoya Full timeThe Role: As Customer Success Manager for our data access network for consumer permissioned data, you’ll be responsible for growing our ecosystem that enables network participants around the world to use our platform to provide great experiences to their customers. You will work with sales, product, marketing, engineering and design teams on a remote...
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Customer Success Manager
2 months ago
Boston, United States LeanIX Full timeSAP LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an integral team within SAP LeanIX, ensuring that our customers are not only retained but are empowered to be successful. The ideal candidate will have a passion for...
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Customer Success Manager
2 months ago
Boston, United States Conduit Tech, Inc. Full timeJob Description Residential HVAC drives 10% of all energy use, and Conduit Tech aims to make that energy significantly more efficient. We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and Enterprise HVAC companies, generating exciting product growth...
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Customer Success Manager
4 months ago
Boston, United States Motion Recruitment Partners LLC Full timeCustomer Success Manager Location: Boston, MA (Remote) About Us: This company is passionate about delivering innovative Software as a Service (SaaS) solutions that transform the way businesses operate. They build cutting-edge products that streamline operations, enhance productivity, and drive growth for companies of all sizes. They’re on a mission to...
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Customer Success Manager
2 months ago
boston, United States Board Full timeAt Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What’s been key...
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Customer Success Manager
3 months ago
Boston, United States Board Full timeAt Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What’s been key...
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Customer Success Manager
3 weeks ago
Boston, United States Pentera Security Ltd Full timeCustomer Success Manager - Spanish Speaker USA About The Position Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilitiesjust like the worlds best red teams. At Pentera, youll be at the forefront...
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Customer Success Manager
1 month ago
Boston, United States Pentera Security Ltd Full timeCustomer Success Manager - Spanish Speaker USA About The Position Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world’s best red teams. At Pentera, you’ll be at the...
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Customer Success Manager
2 months ago
Boston, United States Talon.One GmbH Full timeABOUT THE ROLE: As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our...
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Customer Success Manager
2 months ago
Boston, United States Bynder Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, we are the brand ally that unifies and...
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Customer Success Manager
2 months ago
Boston, United States Talon.One GmbH Full timeABOUT THE ROLE: As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our...
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Customer Success Manager
2 months ago
Boston, United States Talon.One GmbH Full timeABOUT THE ROLE: As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our...
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Customer Success Manager
2 days ago
Boston, United States PTC Full timeOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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Customer Success Manager
2 months ago
Boston, United States Veryon Full timeCustomer Success Manager Why We Need You – The Mission & Our Vision Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service. Veryon has more...
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Customer Success Manager
2 days ago
Boston, United States AcuityMD Full timeAcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help...
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Customer Success Manager
2 days ago
Boston, United States AcuityMD Full timeAcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help...
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Customer Success Manager
2 days ago
Boston, United States Bynder Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and...