Current jobs related to Customer Success Manager - Dallas - Cisco


  • Dallas, Texas, United States SEMNOX SOLUTIONS LLC Full time

    Customer Success PositionWe are seeking an experienced Customer Success Manager to join our team at SEMNOX SOLUTIONS LLC. In this critical role, you will be responsible for maintaining strong relationships with our customers, ensuring their continued success through the effective use of our solutions and services.As a Customer Success Manager, you will work...


  • Dallas, Texas, United States Targeted Talent Full time

    Job Title: Customer Success ManagerThe role of a Customer Success Manager at Targeted Talent involves overseeing and assisting customer success employees in the performance of their job duties, including responding to customer inquiries and resolving issues or complaints.This position requires strong leadership skills, excellent communication and...


  • Dallas, United States Cyberbit Full time

    Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend...


  • Dallas, Texas, United States Targeted Talent Full time

    Job Description:The Customer Services Lead will oversee and assist customer success employees in performing their job duties, such as responding to customer inquiries and resolving issues or complaints.Responsibilities include helping build infrastructure and standard operating procedures for the department, creating company guidelines particularly related...


  • Dallas, United States Photon Full time

    Role : Manager - Customer Success / Account ManagerLocation : Dallas, TX/ Springfield, OH/ Las Vegas, NV/ Seattle, WA /Clevelenad, OH/ NYC, NYClient relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with...


  • Dallas, United States Photon Full time

    Role : Manager - Customer Success / Account ManagerLocation : Dallas, TX/ Springfield, OH/ Las Vegas, NV/ Seattle, WA /Clevelenad, OH/ NYC, NYClient relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with...


  • Dallas, United States Photon Full time

    Role : Manager - Customer SuccessLocation : Dallas, TX/ Springfield, OH/ Las Vegas, NV/ Seattle, WA /Clevelenad, OH/ NYC, NYClient relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery...


  • Dallas, United States Photon Full time

    Role : Manager - Customer SuccessLocation : Dallas, TX/ Springfield, OH/ Las Vegas, NV/ Seattle, WA /Clevelenad, OH/ NYC, NYClient relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery...


  • Dallas, United States Anblicks Full time

    We are looking for a Customer Success Manager (CSM) with strong expertise in core banking and/or financial services to join our team. The CSM will play a pivotal role in ensuring the successful execution of projects, nurturing long-term client relationships, mitigating delivery risks, and identifying opportunities for account growth. This individual will be...


  • Dallas, United States Anblicks Full time

    We are looking for a Customer Success Manager (CSM) with strong expertise in core banking and/or financial services to join our team. The CSM will play a pivotal role in ensuring the successful execution of projects, nurturing long-term client relationships, mitigating delivery risks, and identifying opportunities for account growth. This individual will be...


  • Dallas, United States Anblicks Full time

    We are looking for a Customer Success Manager (CSM) with strong expertise in core banking and/or financial services to join our team. The CSM will play a pivotal role in ensuring the successful execution of projects, nurturing long-term client relationships, mitigating delivery risks, and identifying opportunities for account growth. This individual will be...


  • Dallas, Texas, United States MongoDB Full time

    About the RoleThe Senior Manager, Customer Success will be responsible for recruiting, mentoring, and developing a team of managers who will work directly with our customers. Your primary objective will be to craft and execute initiatives that increase customer retention, expansion, and satisfaction.


  • dallas, United States Photon Full time

    Role : Manager - Customer SuccessLocation : Dallas, TX/ Springfield, OH/ Las Vegas, NV/ Seattle, WA /Clevelenad, OH/ NYC, NYClient relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery...


  • Dallas, United States Cognigy GmbH Full time

    About Cognigy Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service,...


  • Dallas, Texas, United States Widger Talent LLC Full time

    Job Title: VP, Customer SuccessLocation: Remote (USA)Estimated Salary:$120,000 - $180,000 per yearCompany OverviewWidger Talent LLC is a leading SaaS company that has revolutionized the way businesses operate in the real estate industry. Our innovative solutions have improved business performance by automating and streamlining operations.About the RoleWe are...


  • Dallas, United States Disability Solutions Full time

    DescriptionHi, We’re AppFolioWe’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion...


  • Dallas, Texas, United States Widger Talent LLC Full time

    Widger Talent LLC is a leading SaaS company that revolutionizes business performance by automating and streamlining operations for individuals and teams in the real estate industry.The Head of Customer Experience at Widger Talent LLC will oversee our Customer Success Team, building, scaling, and leading our Help Desk, Implementation, and Account Management...


  • dallas, United States Smart Energy Water Full time

    Roles: Partner - Customer SuccessLocation: San Diego, Phoenix, Sacramento, Philadelphia, Dallas, New York, Chicago www.sew.aiJob Description: As a Partner - Customer Success, you will be responsible for overseeing SEW AI Platform portfolio of Regional Clients, essentially leading SEW Energy & Utilities Digital Transformation programs. To succeed in this...


  • Dallas, United States Schneider Electric Full time

    Job Title: Global Customer Success Manager - Enterprise SoftwareMission: Our mission is to be our customers' most trusted partner on their digitalization journey by exceeding their expectations, providing them best-in-class services, and helping them achieve their business success via faster time to value from our Enterprise Software and Services to meet...


  • Dallas, United States Smart Energy Water Full time

    Roles: Partner - Customer SuccessLocation: San Diego, Phoenix, Sacramento, Philadelphia, Dallas, New York, Chicago www.sew.aiJob Description: As a Partner - Customer Success, you will be responsible for overseeing SEW AI Platform portfolio of Regional Clients, essentially leading SEW Energy & Utilities Digital Transformation programs. To succeed in this...

Customer Success Manager

2 months ago


Dallas, United States Cisco Full time

Application window is expected to close on 11/Nov/2024 What You'll Do As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your responsibilities will include: Driving software utilization and value realization, leading to customer renewals and business growth. Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding. Building strong relationships with customer partners to understand their challenges and objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes. Acting as a technology advocate, providing feedback to Cisco’s product teams for development and enhancements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends. Offering expert guidance to customers, ensuring they achieve their business and technical goals with Cisco technologies. Who You'll Work With: You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves partnering with Sales and Renewals teams to drive Annual Recurring Revenue (ARR) growth. This collaborative environment will enable you to leverage the expertise and support of various team members to achieve shared goals and deliver exceptional value to our customers. Who You Are: You are proactive and strategic, with a passion for driving software utilization to accelerate business outcomes. You excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched. You focus on driving ARR growth and work collaboratively with Renewals and Sales teams. You have a keen eye for identifying new opportunities and are dedicated to ensuring customer success and satisfaction. 12 years of related experience in the technology Industry or client facing role Knowledge of at least two technology architectures Experience driving successful customer adoption and delivery of projects. Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. Our technology makes sure the data traveling at light speed across connections does so securely, and we’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA. We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. #J-18808-Ljbffr