Customer Success Manager
6 days ago
The Customer Services Lead will oversee and assist customer success employees in performing their job duties, such as responding to customer inquiries and resolving issues or complaints.
Responsibilities include helping build infrastructure and standard operating procedures for the department, creating company guidelines particularly related to quality of service, managing the team and ensuring compliance with company guidelines, preparing knowledge-based documents, hiring entry-level customer success employees, training new employees in customer service policies, organizing and overseeing schedules and work, conducting performance evaluations, handling discipline and termination of employees, monitoring or reviewing calls or correspondence between representatives and customers, informing representatives about changes to company products and services, collecting data and preparing reports on customer complaints and inquiries, and assisting with budget preparation for the Customer Success department.
This role requires excellent communication and presentation skills, the ability to work collaboratively as part of a team and independently with minimal supervision, strong problem resolution skills, and the ability to engage and interact with internal teams to resolve client issues.
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Customer Success Manager
7 days ago
Dallas, Texas, United States SEMNOX SOLUTIONS LLC Full timeCustomer Success PositionWe are seeking an experienced Customer Success Manager to join our team at SEMNOX SOLUTIONS LLC. In this critical role, you will be responsible for maintaining strong relationships with our customers, ensuring their continued success through the effective use of our solutions and services.As a Customer Success Manager, you will work...
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Customer Success Manager
6 days ago
Dallas, Texas, United States Targeted Talent Full timeJob Title: Customer Success ManagerThe role of a Customer Success Manager at Targeted Talent involves overseeing and assisting customer success employees in the performance of their job duties, including responding to customer inquiries and resolving issues or complaints.This position requires strong leadership skills, excellent communication and...
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Customer Success Program Manager
2 weeks ago
Dallas, Texas, United States MongoDB Full timeAbout the RoleThe Senior Manager, Customer Success will be responsible for recruiting, mentoring, and developing a team of managers who will work directly with our customers. Your primary objective will be to craft and execute initiatives that increase customer retention, expansion, and satisfaction.
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Customer Success Strategist
5 days ago
Dallas, Texas, United States Widger Talent LLC Full timeJob Title: VP, Customer SuccessLocation: Remote (USA)Estimated Salary:$120,000 - $180,000 per yearCompany OverviewWidger Talent LLC is a leading SaaS company that has revolutionized the way businesses operate in the real estate industry. Our innovative solutions have improved business performance by automating and streamlining operations.About the RoleWe are...
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Customer Success Leader
2 weeks ago
Dallas, Texas, United States Widger Talent LLC Full timeWidger Talent LLC is a leading SaaS company that revolutionizes business performance by automating and streamlining operations for individuals and teams in the real estate industry.The Head of Customer Experience at Widger Talent LLC will oversee our Customer Success Team, building, scaling, and leading our Help Desk, Implementation, and Account Management...
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Customer Success Strategist
5 days ago
Dallas, Texas, United States Amazon Full timeAbout the JobAt Amazon Web Services (AWS), we are seeking a skilled Customer Solutions Manager (CSM) to help drive revenue, adoption, and growth from large and mid-market accounts to enterprise-level customers. As a CSM, you will engage directly with customers to facilitate cloud migration initiatives and maximize customer value through education and...
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Customer Success Lead
6 days ago
Dallas, Texas, United States AlphaGraphics - US416 Full timeAbout the RoleWe are looking for a highly motivated Customer Success Lead to join our team at AlphaGraphics - US417. As an Account Manager, you will be responsible for increasing centers' inside sales and supporting the Account Executive as needed.Key Responsibilities:Sales Growth: Increase centers' inside sales and expand our penetration into existing...
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Customer Success Executive
6 days ago
Dallas, Texas, United States DLRdmv Full timeJob DescriptionWe are seeking an experienced Customer Success Executive to join our team as a Regional Account Manager. In this role, you will be responsible for maintaining strong relationships with clients, delivering exceptional customer service, and driving business growth through strategic account planning and execution.Key Skills and...
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Customer Success Professional
1 month ago
Dallas, Texas, United States HirefinderRPO Full timeHirefinderRPO invites applications from experienced Customer Success Professionals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will play a vital role in driving business growth and success.The ideal candidate will have a strong background in customer-facing roles, preferably in the insurance...
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Customer Success Professional
2 weeks ago
Dallas, Texas, United States Mojo Full timeAbout MojoMojo is a dynamic organization looking for a talented Customer Success Professional to join our team in Dallas, TX. As a key member of our Client Success department, you will be responsible for delivering exceptional customer experiences and driving growth opportunities.We offer an estimated salary of $85,000 - $110,000 per year, depending on...
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Customer Success Specialist
7 days ago
Dallas, Texas, United States Alex Prado - State Farm Agent Full timeAbout the Role: We are looking for a talented and ambitious individual to join our team as an Account Representative. In this role, you will have the opportunity to develop your sales and customer service skills while contributing to the success of our business. If you are a motivated and goal-oriented individual with a passion for helping others, we...
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Customer Success Associate
5 days ago
Dallas, Texas, United States Ziosk Full timeAbout the JobWe are looking for a highly motivated Customer Success Associate to provide top-notch technical support to our clients. The successful candidate will possess excellent problem-solving skills, be able to effectively communicate with clients at all levels, and have a deep understanding of Windows Server technologies and network fundamentals.This...
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Customer Success Architect
5 days ago
Dallas, Texas, United States Amazon Full timeJob Summary">We are seeking a highly skilled Customer Success Architect to join our team. As a key member of our organization, you will be responsible for accelerating customer adoption and ensuring long-term strategic relationships with key accounts.About the Role">This is an exciting opportunity for a seasoned professional with 5+ years of experience in...
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Customer Success Advocate
6 days ago
Dallas, Texas, United States Frontier, Inc. Full timeJob Summary:We are seeking an experienced Enterprise Customer Service Specialist to join our team at Frontier, Inc. The ideal candidate will have a proven track record of delivering exceptional customer experiences, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Qualifications:The successful candidate will...
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Success Partnership Manager
7 days ago
Dallas, Texas, United States Mojo Full timeJob DescriptionAt Mojo, we are looking for a skilled Customer Success Manager to join our team in Dallas, TX. This role offers a competitive salary of $90,000 - $110,000 per year.About the PositionThe Customer Success Manager will be responsible for building and maintaining strong relationships with assigned accounts, ensuring high levels of customer...
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Customer Success Coordinator
6 days ago
Dallas, Texas, United States Godsell & Davis Full timeAccount Manager Trainee PositionGoddell and Davis's Account Manager Trainee is the face of our customer's experience. In this position, you will have the unique opportunity to gain the knowledge and experience required for promotion to a management position under experienced personnel's direction. Comprehensive training will include duties in several...
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Customer Success and Growth Expert
5 days ago
Dallas, Texas, United States Godsell & Davis Full timeWe are seeking a highly motivated and results-driven professional to join our team as a Customer Success and Growth Expert. In this role, you will work closely with customers to identify their needs and develop tailored solutions to meet those needs.Requirements1-3 years of successful sales, customer service, cold-calling, or client relations...
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Account Manager
2 weeks ago
Dallas, Texas, United States Nsight Health Full timeAre you a results-driven professional with a passion for customer satisfaction and team leadership? Do you have experience in managing support teams and driving performance improvements? If so, we may have the perfect opportunity for you.About the RoleWe are seeking an experienced Account Manager - Client Success to join our team at Nsight Health. As a key...
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Client Success Manager
1 week ago
Dallas, Texas, United States Axiom Path Full timeAxiom Path is committed to delivering cutting-edge AI solutions that drive business growth and customer satisfaction.Job Summary:We are seeking an experienced Engagement Leader to join our team and lead cross-functional teams in delivering innovative AI solutions. The ideal candidate will have a proven track record in client-facing roles, expertise in...
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Customer Success Specialist
7 days ago
Dallas, Texas, United States Alex Prado - State Farm Agent Full timeAt Alex Prado - State Farm Agent, we are seeking a qualified Account Representative to join our winning team. As an experienced professional in customer-facing roles, you will be responsible for establishing strong relationships with our customers and providing them with tailored insurance solutions.">">This role requires excellent communication skills, both...