Program Manager

3 weeks ago

Mason, United States McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Program Manager supports a portfolio of customers with projects and services. This role is responsible for executing and managing projects within the secondary generics pharmaceutical program and will oversee the day-to-day relationship with clients and client programs. This role will also focus on developing and optimizing standard operating procedures (SOPs), driving new initiatives, identifying differentiated solutions for customers, and ensuring efficient project management. Key Responsibilities Program/Project Execution Execute projects within the secondary generics program, ensuring adherence to timelines, budgets, and quality standards. Build comprehensive project plans, including scope, objectives, deliverables, and resource requirements. Monitor project progress, identify risks, and develop mitigation strategies to ensure successful project outcomes. Differentiated Solutions for Customers: Analyze customer needs and market trends to identify opportunities for differentiated solutions in the secondary generics market. Collaborate with sales and marketing teams to develop and promote these solutions to customers. Monitor customer feedback and market response to refine and enhance differentiated solutions. New Initiative Development Proactively identify opportunities for new initiatives and innovative solutions within the secondary generics Rx market. Lead cross-functional teams in the development and implementation of these initiatives, considering customer needs and market trends. Define project scope, objectives, and success criteria, and execute project plans for maximum effectiveness. Stakeholder Collaboration Collaborate with internal stakeholders, including procurement, sales, marketing, and regulatory affairs teams, to ensure seamless execution of projects and initiatives. Foster strong relationships with external stakeholders, including suppliers and customers, to understand their needs and align project deliverables accordingly. SOP Development and Process Optimization Create and optimize standard operating procedures (SOPs) for various aspects of the secondary generics program, ensuring efficient and standardized processes. Collaborate with stakeholders to gather input, identify areas for improvement, and implement SOP updates. Train and educate team members on new or updated SOPs to ensure compliance and consistency. Continuously evaluate and improve operational processes to enhance efficiency and productivity. Monitor key performance indicators (KPIs) to assess process effectiveness and identify areas for optimization. Other duties as assigned Minimum Requirements Degree or equivalent and typically requires 2+ years of relevant experience Education Bachelor's degree in business, pharmacy, or a related field. Critical Skills 2+ years client relationship/program management experience, preferably in the secondary market and/or health systems Demonstrated experience deploying program and relationship management principles and methodologies. Strong understanding of primary and secondary distributor competitive landscape and dynamics Excellent communication and interpersonal skills, with the ability to influe

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