Area Assistant General Manager-Plano/Addison

2 weeks ago

Plano, United States Wyndham Hotels & Resorts Full time

** Area Assistant General Manager-Plano/Addison**

Location: Plano, TX, US

Property Name: La Quinta by Wyndham Dallas - Plano West Req Id: 13749

La Quinta by Wyndham is now seeking a Area Assistant General Manager-Plano/Addison to join our team at the La Quinta by Wyndham Dallas - Plano West location in Plano , Texas .

**Job Summary**

This position is responsible for managing daily hotel operations for two hotels, to achieve planned goals for revenue and profit (i.e., EBITDA) while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; and maintain a high quality product.

**Education & Experience**

**MINIMUM EDUCATION:**

* Bachelors Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable.

**MINIMUM EXPERIENCE:**

* 2 - 5 years as General Manager or other hotel management role.

**MINIMUM SKILL REQUIREMENTS:**

* Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access.

* Must have effective oral and written communication skills.

* Must have good analytical skills and decision-making ability.

* Must be able to work independently and multi-task, prioritizing as appropriate.

* Obtain any locally required certifications.

**Physical Requirements**

* May be required to do light lifting or carrying.

* Capable of working in a fast paced environment and in stressful situations.

* Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner.

* Must be able to sit or stand for long periods at a time.

* Flexible in work hours/days.

* Must be able to travel.

**General Requirements**

The essential job functions below apply to two properties:

**Fundamental Requirements**

**Revenue Management:**

* Provide the Revenue Management Department with information that includes a market analysis of competitors rates by market segment for weekday and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate.

* Support sales efforts as directed by the Regional Vice President and the corporate sales organization.

* Ensure that front desk staff is kept informed of rate structure and know how to implement yield management policies and procedures.

* Achieve maximum revenue.

**Financial Results:**

* Provide input to the annual budget by forecasting changes in operating expenses and labor cost.

* Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards.

* Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly EBITDA. Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances.

* Protect the companys financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administer company policies and procedures for protecting the safety of guests and employees.

* Receive satisfactory scores from RVP mini-audits, and take action to correct any deficiencies.

* Execute company policies and procedures for purchasing.

**Guest Satisfaction:**

* Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.).

* Train staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property.

* Personally respond to guest complaint letters, Guest Assistance Contact forms, and comment cards in accordance with company standards.

* Manage the 100% guarantee process in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee.

**Employee Satisfaction:**

* Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit.

* Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages.

* When assigned potential management candidates and trainees, train and develop these candidates in accordance with Human Resources programs and guidelines.

* Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies. Maintain an acceptable level of employee turnover.

**Product Quality:**

* Ensure a satisfactory guest experience and protect the companys physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.

* Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies.

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** La Quinta by Wyndham Dallas - Plano West , 4800 West Plano Parkway , Plano , Texas 75093

Employment Status: Full-time

  • Area Assistant General Manager

    4 weeks ago

    Plano, Texas, United States Wyndham Hotels & Resorts Full time

    Job SummaryThis position is responsible for overseeing the daily operations of two hotels, with the goal of achieving planned revenue and profit targets while maintaining high standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection.Key ResponsibilitiesProvide leadership, training, and direction to hotel employees to...

  • Physical Therapist Assistant

    3 weeks ago

    Plano, Texas, United States TX - Medical City Plano Full time

    Exciting PTA Opportunity in Plano, TXWe are seeking a skilled Physical Therapist Assistant to join our team at Medical City Plano in Plano, TX. As a PTA, you will work closely with our physical therapists to provide high-quality patient care and support.About the Job8:00AM - 4:30PM shiftActive and unencumbered state license requiredAt least 2 years of...

  • Escrow Office Manager

    4 weeks ago

    Plano, Texas, United States Plano Texas Title Company Full time

    Escrow Office Manager OpportunityWe are seeking a highly skilled and motivated Escrow Office Manager to join our team at Plano Texas Title Company. As a key role within our organization, you will be responsible for leading and managing our office, ensuring operational excellence, and fostering strong client relationships.ResponsibilitiesLeadership &...

  • Escrow Office Manager

    3 weeks ago

    Plano, Texas, United States Plano Texas Title Company Full time

    Escrow Office Manager OpportunityWe are seeking a highly skilled and motivated Escrow Office Manager to join our team at Plano Texas Title Company. As a key role within our organization, you will be responsible for leading and managing our office, ensuring operational excellence, and fostering strong client relationships.ResponsibilitiesLeadership &...

  • Assistant General Manager

    3 days ago

    Plano, Texas, United States KidStrong Full time

    Job Title: Assistant General Manager - West PlanoAt KidStrong, we are seeking an exceptional Assistant General Manager to join our team at our West Plano location. As a key member of our leadership team, you will play a vital role in fostering a culture of learning and development for our Coaches and Families, while delivering key business results such as...

  • Assistant General Manager

    4 days ago

    Plano, Texas, United States KidStrong Full time

    Job Title: Assistant General ManagerAt KidStrong, we are seeking a highly motivated and experienced Assistant General Manager to join our team at the West Plano center. As a key member of our leadership team, you will play a critical role in fostering a culture of learning and development for our Coaches and Families, while delivering key business results...

  • Physical Therapist Assistant

    4 days ago

    Plano, Texas, United States TX - Medical City Plano Full time

    Exciting PTA Opportunity in Plano, TXAxis Medical Staffing, a leading travel nursing company, is seeking a skilled Physical Therapist Assistant to join our team in Plano, Texas. As a PTA, you will have the opportunity to work with a dynamic team and provide high-quality patient care in a fast-paced environment.About the Job8:00AM - 4:30PM shiftActive and...

  • Patient Account Support Specialist

    4 months ago

    Plano, United States Addison Group Full time

    Position: Patient Account Support Specialist Hours: FLEXMonday-Friday 9AM-5PM Address: Plano, TX 75024 Pay: $22 - $24 / hour Responsibilities: Responsible for the transfer of those balances from one system to a third party After their 3rd party has tried to collect a patient balance and been unsuccessful, send it back to be written off/government...

  • Anesthesia Technician

    4 weeks ago

    Plano, Texas, United States Medical City Plano Full time

    Job SummaryThe Anesthesia Technician plays a vital role in delivering exceptional patient care by providing critical support to the anesthesia clinician during surgical procedures. This includes preparing and maintaining equipment, supplies, and patient monitoring systems to ensure a safe and optimal patient experience.Key ResponsibilitiesPrepare and...

  • Admissions Assistant

    4 weeks ago

    Plano, Texas, United States Plano Community Homes Full time

    **Job Summary**We are seeking a highly skilled and experienced Admissions Assistant to join our team at Plano Community Homes. As an Admissions Assistant, you will be responsible for providing exceptional customer service to prospective residents, handling inquiries, and ensuring a smooth admissions process.Key Responsibilities:Provide excellent customer...

  • OB/GYN Physician Position in Plano, TX

    3 weeks ago

    Plano, Texas, United States Unified Women's Healthcare - Plano Full time

    About the OpportunityUnified Women's Healthcare - Plano is seeking an experienced Obstetrics and Gynecology Physician to join their prestigious Women's Health Care Center in Plano, TX. As a member of our team, you will have the opportunity to provide high-quality patient care in a compassionate and supportive environment.About the PracticeThe practice...

  • Travel Physical Therapy Assistant

    4 weeks ago

    Plano, Texas, United States Medical City Plano Full time

    Job DetailsSpecialty: Physical Therapy AssistantFacility: Medical City Plano, a leading healthcare providerEmployment Type: Travel ContractContract Length: 13 weeksJob RequirementsAcute care and/or inpatient rehab experience preferredMust be available to work/rotate 2 weekend shifts (2 days) a monthICU experience a plusWound vac management experience...

  • Healthcare Collections Specialist

    4 weeks ago

    Plano, Texas, United States Addison Group Full time

    Job DescriptionJob Title: LTACH Collector (Contract-to-Hire)Location: On-site, Plano, TXIndustry: Healthcare/Hospital CollectionsPay: $22 - $26 per hourAbout Our Client:We are partnering with a healthcare organization in need of an LTACH Collector to handle insurance follow-up, denied claims, and reimbursement analysis for inpatient hospital accounts. The...

  • Certified Nursing Assistant

    2 weeks ago

    Plano, Texas, United States Acute Rehabilitation Hospital of Plano Full time

    Job SummaryWe are seeking a skilled Certified Nursing Assistant to join our team at Acute Rehabilitation Hospital of Plano. As a CNA, you will play a vital role in providing exceptional care to our patients, promoting their independence, and supporting their overall well-being.Key ResponsibilitiesProvide personal care to patients in a safe and comfortable...

  • Caregiver Wanted for Plano Area

    2 weeks ago

    Plano, Texas, United States Comfort Keepers Full time

    Job Title: Caregiver Wanted for Plano AreaAt Comfort Keepers, we provide personalized in-home care for seniors and adults who require assistance with daily activities. As a caregiver, you will have the opportunity to deliver one-on-one care that enhances quality of life and brings hope and joy to clients and their families.Responsibilities:Provide friendly...

  • Caregiver Wanted for Plano Area

    3 weeks ago

    Plano, Texas, United States Comfort Keepers Full time

    At Comfort Keepers, we provide personalized in-home care for seniors and adults who require assistance with daily activities. As a caregiver, you will have the opportunity to deliver one-on-one care that enhances quality of life and brings hope and joy to clients and their families.Responsibilities:Provide friendly companionship and assistance with daily...

  • Associate General Manager

    2 weeks ago

    Plano, Texas, United States Service King Full time

    Job Title: Associate General ManagerWe are seeking an experienced and motivated Associate General Manager to join our team at Service King in West Plano, TX. As a key member of our leadership team, you will be responsible for supporting the General Manager in leading the shop's operations and ensuring we meet or exceed corporate goals for customer service,...

  • Dog Handler Plano

    3 days ago

    Plano, Texas, United States The Dog Stop Plano (TDS-0072) Full time

    Job OverviewWe are seeking a dedicated and compassionate Dog Handler to join our team at The Dog Stop Plano (TDS-0072). As a Dog Handler, you will play a vital role in ensuring the well-being and happiness of our canine companions.Key ResponsibilitiesProvide exceptional care and supervision to dogs in our daycare and boarding facilitiesDevelop and implement...

  • Associate General Manager

    2 weeks ago

    Plano, Texas, United States Service King Full time

    Job Title: Associate General Manager - West Plano, TXAt Service King, we're committed to providing a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.Job Summary:The Associate General Manager is responsible for learning and developing key leadership skills while supporting the General...

  • Nurse Manager Neuro ICU Position

    7 days ago

    Plano, Texas, United States Medical City Plano Full time

    Job SummaryWe are seeking a highly skilled and experienced Nurse Manager to lead our Neuro ICU team at Medical City Plano. As a Nurse Manager, you will be responsible for providing exceptional patient care and overseeing the daily operations of the unit.ResponsibilitiesDevelop and implement a plan for delivering individualized goal-directed nursing...