Advanced Analytics Analyst
3 weeks ago
Duration: 6 months
Location: San Francisco, CA/ Remote
Pay Range: $73 to $78.21/ Hr
In this pivotal role, you will develop comprehensive data views and insights that facilitate experiential improvements, collaborating closely with various stakeholders across the business to foster a deeper understanding through robust data analysis. Your initiative will focus on formulating data-driven recommendations to enhance trust and satisfaction within Airbnb's diverse customer base, involving hands-on work with data dashboards, investigative analysis, and the development of impactful metrics.
Job Responsibilities:
- Engineer and analyze data to build business insights around Airbnb's Trust experiences.
- Surface critical areas of Trust friction and develop strategies for improvement.
- Perform in-depth analyses of the Trust experience across different customer segments, including competitive and industry analysis.
- Drive data-driven decisions in business reviews with dashboards, scorecards, and targeted analysis.
- Effectuate improvements in key Trust journey areas, impacting the broader Airbnb community positively.
- Strong experience with data dashboards and analytical tools.
- Proven ability to manage dashboard projects and perform code-based data work.
- Deep understanding of customer experience improvement strategies, especially around Trust and safety measures.
- Bachelor's Degree
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today "
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