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Medical Office Receptionist

2 months ago

Pittsburgh, United States VetJobs Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full-Time Medical Office Receptionist to join our team in Pittsburgh, PA. The schedule is Monday - Friday, 7:00am-3:30pm.Great work life balance. No major holidays and no weekends

About the role:

Provides support with the daily activities of a health center including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties.

Essential Functions:

Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices or specialists.
Prepares all billings in computerized system for processing by finance.
Collects payment from patients and reconciles daily cash reports.
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
Follows through on commitments.
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
Demonstrates ability to perform and maintain Annual Competencies.
May require other duties as assigned.

Certificates/Security Clearances/Other

Additional Qualifications/Responsibilities

Job Requirements:

High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk/customer service related field required
Preferred Experience:

Experience in a medical office preferred
Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
Knowledge of Medical Practice software a plus.
Knowledge of medical record filing and coding systems and medical terminology preferred.