Client Service Representative

2 weeks ago


Hendersonville, United States Eli and Co Full time

We are currently looking for individuals to join our vibrant and energetic team. We are currently experiencing a tremendous amount of growth and are looking for Customer Service Representatives to play a key role on our team.Team members will act as the main point of contact for all customer relations to provide quality customer service to potential and existing customers. The role will cover primarily sales support functions to support our business, including quotation and sales order processing for products & services.Responsibilities:Handle customer inquiries, providing exceptional customer service at every interactionDeliver on KPIs and targets relating to sales, responsiveness, quality, and customer excellenceOwnership of customers queries, delivering a customer resolution, and highlighting product benefits to increase customer accountsDemonstrate the value of our client's brand and services at every customer interactionOwn and drive self-development with a can-do attitudeMaintain effective work relationships with the team and leaders to ensure positive customer outcomesQualifications:Experience and understanding of the retail sales environmentExceptional problem-solving abilitiesExcellent communication skillsHave a positive and flexible attitudeFlexible availability.Strong initiative, motivation, and enthusiasm.Be adaptable and cope well within a fast-paced retail environmentA genuine passion for our products and the growth of our businessRequirementsCustomer Service/ People SkillsPositive AttitudeCareer MindedMust have a vehicleMust be able to start within 2 weeks



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