See more Collapse

Site Leader

2 months ago

Cincinnati, United States Ricoh Americas Corporation Full time

Site Leader

POSITION PROFILE

Accountable for the daily operations of small-site and acts as a go to person for a small team by

reporting and escalating facility related issues to assigned leadership; assists in maintaining

acceptable profit levels and ensures that customer service level expectations are met. Responsible for

performing the contracted office services including, but not limited to: Copy services, Courier Services,

Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person

on site for customer issues and contract compliance for sites with no Site Manager assigned.

Job Duties and Responsibilities

· Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail

Equipment

· May be responsible for: Courier Services, Reception Services, Switchboard Operations,

Shipping & Receiving, Delivering and Processing of Mail

· Acts as a go to person for a small team of employees, while assisting with job assignment,

scheduling of projects, supervising mandatory break times and by reporting and escalating facility related issues to assigned leadership

· Is the point person on site for customer issues and contract compliance for sites with no Site

Manager assigned.

· Responsible for training and development of assigned staff

· Handles formal contact with the customer on a daily basis

· Responsible for effective implementation and management of RICOH Service

Excellence programs.

· Analyzes problems with minimum guidance, while managing the resolution.

· Understands contractual Service Level Agreements, tracks progress, and can execute and

report compliance and performance improvement measures effectively to customer key contacts.

· Assists assigned leadership with recruiting, staffing and performance management of site

· personnel.

· Maintains positive internal working relationships with all department employees by

communicating in a professional manner.

· Provides training on workflow and machine operations when necessary.

· Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the

use of company materials and supplies.

· Meets quality and deadline standards by the effective use of job scheduling practices.

· Maintains efficient workflow by holding team members accountable for quality and efficiency of

their work.

· Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating

with sales department.

· Completes site reports and other paperwork on time and accurately.

· May maintain daily routine functions to include creating/completing work orders, contractor

monitoring, inspections, reporting facility related issues, lending support as required.

· May include interaction with contracted vendors, facility management and occupants.

· May be responsible for office supply inventory re-ordering.

· May be responsible for Conference room coordination and A/V equipment resource

management.

· Completes month-end management report in the absence of Site Manager.

· Assist the assigned AOM/ESM or NOM with training and development of site personnel.

· Place requisitions for site products and supplies by utilizing Oracle's iProcurement application.

· Performs other duties as assigned

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Requires:

· High school or GED is required.

· 2+ years of experience in a related field (B2B and/or technical).

· Previous training experience strongly preferred.

· Previous 2+ years Customer facing work experience required.

· Demonstrated proficient knowledge and understanding of technology.

KNOWLEDGE, Skills And Abilities

· Tactical facilitator of processes

· Ability to present to a small group

· Moderate Problem-Solving Skills

· Intermediate Customer Service skills

· Intermediate Technical aptitude

· Intermediate Written and Verbal Communication skills

Working Conditions, MENTAL aND PHYSICAL DEMANDS

· Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

· Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction · prepare, provide, and convey diversified information

· Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).

· Moderate dexterity · regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Site Leader

    4 weeks ago

    Cincinnati, United States BLOC Ministries Full time

    Job DescriptionJob DescriptionSalary: Support Raise SalaryOverview of BLOC: We are an inner city ministry that lives and works in the neighborhoods we serve. Our mission exists to build relationships with our neighbors and share hope in brokenness. We target neighborhoods that are underserved. We have a staff size of about 45 where we have after school...

  • Site Leader

    2 months ago

    Cincinnati, United States BLOC Ministries Full time

    Job DescriptionJob DescriptionSalary: Support Raise SalaryOverview of BLOC: We are an inner city ministry that lives and works in the neighborhoods we serve. Our mission exists to build relationships with our neighbors and share hope in brokenness. We target neighborhoods that are underserved. We have a staff size of about 45 where we have after school...

  • Site Director

    2 weeks ago

    Cincinnati, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • On-Call Technician

    1 month ago

    Cincinnati, United States Geeks on Site Full time

    Job DescriptionJob DescriptionGEEKS ON SITE Our Company We are a nationwide company with over 10 years of experience as a market leader providing  premium quality computer repair and IT support services. We are currently looking for field  technicians to service our residential and small business customers.The On-Call Technician is responsible,...

  • On-Call Technician

    4 weeks ago

    Cincinnati, United States Geeks on Site Full time

    Job DescriptionJob DescriptionGEEKS ON SITE Our Company We are a nationwide company with over 10 years of experience as a market leader providing  premium quality computer repair and IT support services. We are currently looking for field  technicians to service our residential and small business customers.The On-Call Technician is responsible,...

  • On-Call Technician

    1 month ago

    Cincinnati, United States Geeks on Site Full time

    Job DescriptionJob DescriptionGEEKS ON SITE Our Company We are a nationwide company with over 10 years of experience as a market leader providing  premium quality computer repair and IT support services. We are currently looking for field  technicians to service our residential and small business customers.The On-Call Technician is responsible,...

  • On Wing Support Global Training Leader

    2 weeks ago

    Cincinnati, United States GE Renewable Energy Power and Aviation Full time

    Job Description SummaryThe Global On Wing Support Training Leader will standardize OWS Training strategy and execution across the global network of 7 shops, plus the associated supporting Global/HQ functions, ultimately responsible for maintaining and leading a global training plan aligned with current and future state needs, covering all roles and functions...

  • Lean Manufacturing Leader

    1 week ago

    Cincinnati, United States StandardAero Full time

    Operations Excellence AnalystCincinnati, OhioBuild an Aviation Career You're Proud OfWe're committed to the quality of work we do at every level. You'll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world.Help us set...

  • Senior Cost Leader

    4 weeks ago

    Cincinnati, United States GE Renewable Energy Power and Aviation Full time

    Job Description SummaryThis C&SC Senior Cost Leader role will be responsible for monitoring, communicating, and improving overall cost position for C&SC and its shops (including LATO). In this role, you will work closely with the sites, Manufacturing Engineers, Design, and Engine Programs teams to identify & execute projects related to cost reduction...

  • Produce Associate Team Leader

    3 weeks ago

    Cincinnati, Ohio, United States Whole Foods Market Full time

    Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient...

  • IM&S Site Lead Buyer Midwest

    3 months ago

    Cincinnati, United States Givaudan Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the...

  • Technical Talent Learning Leader

    3 months ago

    Cincinnati, United States GE Renewable Energy Power and Aviation Full time

    Job Description SummaryThis position is the for the Technical Talent Learning Leader role in GE Aerospace's Manufacturing Enablement Team. This team sets the strategy for the development of manufacturing engineers throughout the supply chain, including the Manufacturing Engineering Development Program (MEDP), technical education for continuous learning, and...

  • Facilities Site Lead

    2 days ago

    Cincinnati, United States TDG Facilities, LLC Full time

    TDG Facilities, LLC is looking for a Facility Site Lead for two of our customer sites located in the Greater Cincinnati Area. The ideal candidate will possess general maintenance skills, have experience leading a small team, and will be dependable to be onsite to support day to day building operations. If you have these skills, can communicate well, are...

  • Facilities Site Lead

    4 weeks ago

    Cincinnati, United States TDG Facilities, LLC Full time

    Job DescriptionJob DescriptionTDG Facilities, LLC is looking for a Facility Site Lead for two of our customer sites located in the Greater Cincinnati Area. The ideal candidate will possess general maintenance skills, have experience leading a small team, and will be dependable to be onsite to support day to day building operations. If you have these skills,...

  • Produce Associate Team Leader

    3 weeks ago

    Cincinnati, United States Whole Foods Market Full time

    Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient...

  • Seasonal Team Leader

    2 months ago

    Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full time

    Job DescriptionJob DescriptionJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations,...

  • Seasonal Team Leader

    3 months ago

    Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full time

    Job DescriptionJob DescriptionJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations,...

  • Immigration Paralegal

    1 month ago

    Cincinnati, United States Envoy Global Inc. Full time

    Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We have an opening within Envoy's affiliated law firm, CIP, P.C. for a dedicated Paralegal (Business Immigration focus)...

  • Global Building

    1 month ago

    Cincinnati, United States GE Renewable Energy Power and Aviation Full time

    Job Description SummaryThe Global Building & Infrastructure Systems Leader is responsible for all aspects pertaining to Building Automation Systems and Building Management Systems for GE Aerospace. In this role there will be a direct partnership and support of frontline operations and sites to ensure building and infrastructure systems are established,...

  • Systems Technology Leader

    2 weeks ago

    Cincinnati, United States GE Renewable Energy Power and Aviation Full time

    Job Description SummaryGE Aerospace is uniquely positioned to work closely with and support the Defense sector, providing reliable high performance, sustainable, innovative military engines.The Large Military Combat Engines Systems Engineering team directly impacts the GE Aerospace mission by driving the holistic strategic plan for the Engine Level Model...