Front Desk Administrative Assistant

3 weeks ago


Chicopee, United States Mental Health Association Full time

The Mental Health Association, Inc. is looking for a Front Desk Administrative assistant to provide general office support with a variety of clerical activities and related tasks. Greets and assists visitors, either in person or on the telephone and answers or refers inquiries to appropriate person. Responsible for mail distribution, flow of correspondence, requisition of office supplies as well as other additional clerical duties.

Essential Position Functions

1. Answers phones and greets visitors promptly, routes call and directs visitors to ensure parties reach the appropriate staff member/back up person. Provides routine information from own knowledge; maintains courteous and helpful manner. Visitors and callers include persons served, their family members, employees, outside vendors or providers, etc. Maintains confidentiality of persons served and employees according to MHA guidelines and HIPAA policies.

2. Opens and closes office according to MHA guidelines. Ensures lobby doors are locked and remotely unlocks to permit people through as needed. Checks main number voice mails and routes to appropriate staff member daily.

3. Handles all critical, urgent or sensitive matters in a calm and diplomatic manner. Seeks guidance or assistance when necessary (unusual situations).

4. Prepares letters, memos, reports and other materials to produce finish product ready for distribution within set deadlines. Final copy is free of obvious errors and in the requested format. Minor corrections to grammar/punctuation/spelling on draft materials are made and questions directed to the requestor.

5. Assists employees with the use of the fax & copy machine (mailroom) and distribute incoming faxes in a timely manner.

6. Opens all incoming checks and processes immediately with no errors.

7. Receives daily mail, opens, dates stamp and distributes with minimal errors. Maintains confidentiality of information.

8. Receives, verifies and distributes checks from Fiscal according to notes and guidelines. Signs off on log of checks received and distributed and returns to Fiscal.

9. Assists with mailings, copying, scanning, etc. as requested.

10. Maintains standard office supplies, stocks supply drawers in mail room as needed and places special orders as requested.

11. Maintains database of employee vehicle registration.

12. Prepares Fiscal Classification Folders annually.

13. Maintains log of the company's COSTCO and BJ's club cards and ensures availability to staff.

14. Maintains a safe and tidy work environment to include the lobby area; reporting all maintenance and safety concerns according to MHA policies and procedures.

15. Receives and properly stores for disposal sharps containers.

16. Performs various other clerical duties as instructed or directed by supervisor. Such tasks may include assisting with clerical responsibilities from any department or division.

Requirements
•Duties require clear and effective communication skills with an emphasis on calm and respectful interaction with all visitors.
•Demonstrated ability to be flexible, helpful and cooperative
•Attention to detail and follow through.
•Experience with MS Word and Excel required.
•Ability to search or learn to search database information.
•Capable of working independently from written or verbal instruction.
•Ability to multi-task.
•Knowledge of a variety of office procedures; organized; knowledge of or ability to learn office equipment (fax, copy, postage machines).

Experience/Education
•High school diploma, GED or equivalent experience a must.
•Minimum of one year office experience performing receptionist duties with high volume of calls using mail to line telephone system
•Bi-lingual (English-Spanish) a plus.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability


  • Chicopee, Massachusetts, United States Mental Health Association - Western MA Full time

    Job Title: Front Desk Administrative AssistantWe are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at the Mental Health Association - Western MA. As a key member of our administrative staff, you will provide exceptional support to our staff and clients, ensuring a smooth and efficient work environment.Key...


  • Chicopee, United States Mental Health Association - Western MA Full time

    The Mental Health Association, Inc. is seeking a Front Desk Administrative Assistant to provide vital office support through various clerical activities. This role involves greeting and assisting visitors, managing inquiries, and ensuring efficient office operations. The ideal candidate will have prior experience in an administrative position, preferably in...


  • Chicopee, United States Mental Health Association - Western MA Full time

    The Mental Health Association, Inc. is looking for a Front Desk Administrative assistant to provide general office support with a variety of clerical activities and related tasks.  Greets and assists visitors, either in person or on the telephone and answers or refers inquiries to appropriate person.  Responsible for mail distribution, flow of...


  • Chicopee, United States Robert Half Full time

    Job DescriptionJob DescriptionReceptionist/Front desk with skills: Customer Service, Schedule Appointments, Email Correspondence, Interpersonal Skills.Customer Service, Email Correspondence, Interpersonal Skills, Schedule Appointments

  • Accounting Assistant

    3 weeks ago


    Chicopee, United States Creative Financial Staffing Full time

    Exciting Opportunity for an Accounting Assistant in Chicopee, MA!Location: Chicopee, MACompensation: $18-22/hour Join a dynamic mid-size organization that values teamwork and empowers its employees with the tools and training needed to excel. Here's why you should consider joining the team: Work-Life Balance: Enjoy consistent office hours from 8:00 AM to...


  • Chicopee, United States Domino's Pizza LLC Full time

    Team Springfield Pie is the largest Domino's Pizza Franchise in Western MA. Award winning organization growing from 5 stores to 10 locations is looking for an administrative assistant to work at the office. Excellent written and verbal communication skills is a must. We are looking for a person that knows how to use computer, Excel, Word and knows how to get...


  • Chicopee, United States Domino's Pizza LLC Full time

    Team Springfield Pie is the largest Domino's Pizza Franchise in Western MA. Award winning organization growing from 5 stores to 10 locations is looking for an administrative assistant to work at the office. Excellent written and verbal communication skills is a must. We are looking for a person that knows how to use computer, Excel, Word and knows how to get...


  • Chicopee, Massachusetts, United States Restaurant Depot Full time

    Restaurant Depot - 123 First AveJob Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at Restaurant Depot. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing incoming and outgoing communications, and maintaining a professional and welcoming...


  • Chicopee, Massachusetts, United States Restaurant Depot Full time

    Restaurant Depot - 123 First AveJob Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at Restaurant Depot. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing incoming and outgoing communications, and maintaining a clean and organized...


  • Chicopee, United States Creative Financial Staffing Full time

    Administrative Assistant Location: Chicopee, MA Are you an organized and detail-oriented individual looking for a short-term opportunity? We're seeking a Temporary Administrative Assistant to support our clients team for a 3-week assignment. This is a great chance to showcase your skills and gain valuable experience in a fast-paced office...


  • Chicopee, United States Center for Human Development Full time

    Our CBHC program delivers these services as an alternative to hospital emergency departments. It also offers respite, outreach, medication management, and peer-level support to ensure that your family member is taken care of on every level. CHD is seeking an organized, collaborative Administrative Assistant to provide a variety of office duties for a new...


  • Chicopee, Massachusetts, United States Staffing Now Full time

    We are seeking a highly skilled and organized Bilingual Receptionist to join our client's dynamic team at Staffing Now. As a key member of our office, you will be responsible for providing exceptional customer service and administrative support.Greeting and Welcoming: Greet all guests in a friendly and professional manner, ensuring a positive first...


  • Chicopee, Massachusetts, United States Staffing Now Full time

    Key Responsibilities:Greet all guests in a friendly and professional manner, ensuring a positive first impression of our client's office.Answer and direct phone calls, providing excellent customer service and resolving any issues that may arise.Maintain accurate and up-to-date electronic and paper filing systems, ensuring seamless access to important...


  • Chicopee, United States J.Polep Distribution Full time

    Job Details Chicopee Location - Chicopee, MA High School $18.00 - $19.00 HourlyDescription J Polep Distribution Services is a division of National Convenience Distributors serves customers in the Northeastern United States as the 4th largest full-time convenience store distributor. Our group of companies have shared nearly identical family values, corporate...

  • Admissions Clerk

    3 weeks ago


    Chicopee, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a diligent Admissions Clerk to join our team in the education industry. This role is based in Holyoke, Massachusetts, within a university setting and offers a long-term contract employment opportunity. As an Admissions Clerk, you will be responsible for providing logistical support, data entry, and customer...


  • Chicopee, Massachusetts, United States Domino's Pizza LLC Full time

    Job Title: Administrative AssistantTeam Springfield Pie, the largest Domino's Pizza Franchise in Western MA, is seeking an administrative assistant to join their office team. As an administrative assistant, you will provide clerical support to the company, serving as the first point of contact for internal and external parties.Key Responsibilities:Provide...


  • Chicopee, Massachusetts, United States Domino's Pizza LLC Full time

    {"title": "Administrative Assistant", "description": "Job SummaryDomino\u2019s Pizza LLC is seeking an administrative assistant to join our team at the office. As a key member of our support staff, you will provide clerical support to our organization, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide administrative support to...


  • Chicopee, United States Westover Job Corps Center Full time

    Position Administrative Assistant Reports To Career Training Director Department Career Training FLSA STATUS Non-Exempt - Part-Time Primary Position Objectives Performs a variety of clerical and administrative duties to the Career Development Director. Brief Description of Duties Receive telephone calls and visitors; handle routine matters personally...


  • Chicopee, Massachusetts, United States The MH Group Full time

    Job SummaryWe are seeking a highly skilled and bilingual administrative professional to join our team at The MH Group. As a Bilingual Administrative Assistant, you will play a critical role in supporting our outreach efforts, ensuring effective communication, and fostering community connections.Key ResponsibilitiesAdministrative Support: Maintain accurate...


  • Chicopee, Massachusetts, United States Walmart Full time

    Job OverviewAs a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibilities will include:Providing top-notch customer service, ensuring a welcoming and inclusive environment for all customers.Processing returns, refunds, and financial transactions with accuracy and...