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Sr. Project Service Manager

3 months ago

Dallas, United States Baylor Scott & White Health Full time

**JOB SUMMARY**

Accountable for the management of projects of intermediate to large sizes with project teams made up of customer, vendor, SCM, and other department resources to deliver solutions and services to BSWH customers. Runs assigned project(s) from initiation to closure by establishing project plans, project schedule, managing project resources, and monitoring and controlling the project activities to ensure that projects are completed on time, within budget, and to mutually concurred on customer specifications.

**ESSENTIAL FUNCTIONS OF THE ROLE**

+ Helps the project sponsor with project initiation and approval including development of the project charter outlining the scope, goals, deliverables, required resources, timing, and budget requirements.

+ Coordinates with SCM Contracting on RFI, RFQ, and RFP processes and life cycle management.

+ Identifies all impacted stakeholders, departments, and/or facilities. Obtains approvals from the appropriate Clinical and Non-Clinical governing bodies.

+ Advises and mentors SCM Project Managers on SCM PMO Best Practices on the development of the initial project(plan) schedule, project kick-off, project team structure, communication, and monitoring the project performance.

+ Participates in the development and maintenance of SCM PMO templates and tools. Utilizes project management methodologies, systems, and tools as defined by the SCM PMO.

+ Helps SCM Portfolio Management and Training responsibilities as needed.

+ Accountable for the development of project plans including project schedules, scope management, risk management, communication, testing, training, and implementation plans. Ensures organizational readiness for project deliverables through adequate planning.

+ Effectively manages project scope by ensuring any changes to scope are documented and approved.

+ Provides a project schedule to identify when each task will be performed by resource or department.

+ Solicits, monitors, and communicates project performance, status, and results to SCM Leadership, project sponsors/champions, and stakeholders and addresses or escalates issues as appropriate.

+ Reports project status, issues, obstacles, and risks on a recurring basis via e-mail and/or status meetings.

+ Maintains project status, health, stage, and dates within the SCM Portfolio Management Tool.

+ Serves as a contact to SCM, project sponsors, and stakeholders about project progress and problem resolution.

+ Coordinate the transition of the new product(s), process, or change that was implemented to the customer, department, or end users.

+ Develops process maps, process narratives, and diagrams as needed.

+ Helps the development of training material as needed.

+ Manages dependencies on other BSWH initiatives, projects, or regulatory compliance.

+ Ensures project adheres to SCM standards, policies, and procedures.

+ Manage project close out by ensuring that the project sponsor and stakeholders concur that the project deliverables have been meet.

+ Obtain sign-off from project sponsors, stakeholders, and/or vendors.

+ Completes, collects, and archives project records in the SCM PPM project repository.

+ Conducts post project reviews and incorporate findings for continuous improvement in future projects

+ Coordinates and helps in the preparation of project documentation and ensure that project documentation is updated and maintained in the SCM project repository.

**KEY SUCCESS FACTORS**

+ PMP Certification Preferred.

+ Awareness of the healthcare and supply chain environment and possible impacts on projects.

+ Project Management, Planning, Budgets & Expense Tracking, Supervision, Process Improvement, SDLC, Business Analysis, Oral and Written Communication, Leadership, Problem Solving, Facilitation, MS Office, MS Project.

**BENEFITS**

Our competitive benefits package includes the following

+ Immediate eligibility for health and welfare benefits

+ 401(k) savings plan with dollar-for-dollar match up to 5%

+ Tuition Reimbursement

+ PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

**QUALIFICATIONS**

+ EDUCATION - Bachelor's

+ EXPERIENCE - 4 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.