Service Coordinator

3 months ago

Louisville, United States Volunteers of America Mid-States Full time

POSITION TITLE: Service Coordinator

LOCATION: Louisville, KY (South Oaks)

STATUS: Full Time, Hourly, Non-Exempt

PROGRAM: HUD Housing 

REPORTS TO: Community Administrator

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.  We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.  When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.  Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA  We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
  Employee Assistance Plans (EAP)
  Health and Wellness Program
  Medical Coverage
  Dental Coverage
  Vision Coverage
  Flexible Spending Account
  Health Spending Account
  Short Term Disability
  MetLife Legal Plans

Financial Wellbeing
  Competitive Compensation Packages
  Life Insurance (company paid)
  403b retirement plan with company fund matching
  Employee discounts 
  *Loan forgiveness options through federal programs 
   (National Health Corp & Public Service Loan Forgiveness) 
  *All company paid benefits and paid time off effective day one

Work Culture
  Commitment Committee
  Justice Committee
  Integrity Committee
  Compassion Committee
  DE&I Committee
  Retention Committee
  

Training & Development
   VOA LEAD Program- Leadership Development Program
   VOA University - Staff Development
   VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS:

Service Coordinator will be responsible for ensuring maximum utilization of community resources by residents of Volunteers of America Mid-States’ housing programs for the elderly or disabled.  This utilization of resources is aimed at maximizing residents’ length of stay within the housing programs by stabilizing and/or enhancing quality of life.

WHAT YOU SHOULD HAVE FOR THIS ROLE:

This position requires a Bachelor of Social Work or degree in Gerontology, Psychology, or Counseling.  

The position requires a reasonable combination of the following skills and knowledge base:  the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal issues, drug and alcohol abuse, poverty, and mental health issues.  At least two years experience in social service delivery with senior citizens or non-elderly disabled persons is preferred.

 

RESPONSIBILITIES:

1. Complete assessments for any residents requesting services.

2. Develop case plans based on assessments; update case plans periodically and record progress in case notes after each contact with resident or family members; document all case management activities.

3. Identify community resources and develop cooperative relationships with other social service providers.  

4. Monitor the on-going provision of services and keep provider informed as to progress of the residents as appropriate.

5. Educate residents on service availability, application procedures, clients’ rights, etc.; provide advocacy as needed.  

6. Develop and maintain a directory of service providers for project staff and residents to use. 

7. Submit HUD and other statistical reports accurately and in a timely fashion. 

8. Organize and implement special projects designed to improve the social networks and natural helping systems among residents.

9. Represent agency programs and policies accurately through community involvement.

10. Utilize volunteers to provide support programs when appropriate.  

11. Attend supervision and training sessions as scheduled.

12. Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.

13. Attend monthly VOA Mid-States Coordinator teleconference, regional Service Coordinator teleconference, and other pertinent meetings/trainings designated by the HUD QA Administrator.

14.  Actively participate in HUD QA activities throughout the year with the knowledge of the HUD QA, Administrator will share information with the supervisor for this position as part of the performance review process.

 


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

  • Service Coordinator

    1 month ago

    Louisville, United States Crane 1 Services, Inc. Full time

    Service Coordinator As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners,...

  • Service Coordinator

    3 months ago

    Louisville, United States Housing Services - VOA Mid-States Full time

    POSITION TITLE: Service Coordinator LOCATION: Louisville, KY (South Oaks) STATUS: Full Time, Hourly, Non-Exempt PROGRAM: HUD Housing REPORTS TO: Community Administrator INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a...

  • Service Coordinator

    4 months ago

    Louisville, United States Volunteers of America Mid-States Full time

    POSITION TITLE: Service Coordinator LOCATION: Louisville, KY (South Oaks) STATUS: Full Time, Hourly, Non-Exempt PROGRAM: HUD Housing  REPORTS TO: Community Administrator INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and...

  • Service Coordinator

    3 months ago

    Louisville, United States Housing Services - VOA Mid-States Full time

    POSITION TITLE: Service CoordinatorLOCATION: Louisville, KY (South Oaks)STATUS: Full Time, Hourly, Non-ExemptPROGRAM: HUD Housing REPORTS TO: Community AdministratorINTRODUCTION:Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry...

  • Customer Service Coordinator

    4 weeks ago

    Louisville, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH is looking for a dedicated and friendly Customer Service Coordinator to join our client on the east side of Louisville, KY. This onsite position offers some flexibility in shift scheduling and is expected to last for at least six months. As a Customer Service Coordinator, you will be the first point of contact for our...

  • Case Manager

    4 weeks ago

    Louisville, Kentucky, United States Seven Counties Services Full time

    Job Title: Case Manager - Service CoordinatorJob Summary:Seven Counties Services is seeking a skilled Case Manager - Service Coordinator to provide engagement and case management services to consumers at KCIW and KSR. The ideal candidate will have a strong background in social work, psychology, or a related field, and excellent communication and...

  • Healthcare Service Coordinator

    1 month ago

    Louisville, Kentucky, United States ChenMed Full time

    About the RoleWe're seeking a highly skilled and compassionate Service Team Coordinator to join our team at ChenMed. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and medical centers.Your primary focus will be on handling inbound and outbound customer service calls related to patient...

  • Service Team Coordinator

    6 months ago

    Louisville, United States ChenMed Full time

    We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people...

  • Customer Service Liaison Coordinator

    4 weeks ago

    Louisville, Kentucky, United States State Farm Insurance Full time

    We are seeking a highly skilled and dedicated Customer Service Liaison Coordinator to join our team at State Farm Insurance. As a key member of our staff, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and processing policy changes.In this role, you will work closely with team members to ensure...

  • Weekend Rehabilitation Services Coordinator

    4 weeks ago

    Louisville, Kentucky, United States Norton Healthcare Full time

    The Rehabilitation Services Coordinator plays a vital role in the efficient operations of the department, working closely with the Clinical Manager to direct the work of the rehab services staff and promote teamwork among all personnel.Key responsibilities include providing guidance on clinical goals, ensuring regulatory compliance, and contributing to the...

  • Fire Service Coordinator

    1 month ago

    Louisville, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Sales and Service Coordinator

    3 weeks ago

    Louisville, United States LVMH Full time

    LE POSTE VOTRE PROFIL Sales and Service Coordinator - Full TimePubliée le 22.10.2024SephoraRetail Référence : 255922Ajouter aux favoris Ouvrir Partager Localisation : Louisville, United States Type de contrat : Permanent Job Mode de travail : Full Time Postuler LE POSTE VOTRE PROFIL Le posteSales and Service Coordinator - Full TimeVotre profilJob ID:...

  • Sales and Service Coordinator

    3 weeks ago

    Louisville, United States LVMH Full time

    LE POSTE VOTRE PROFIL Sales and Service Coordinator - Full TimePubliée le 22.10.2024SephoraRetail Référence : 255922Ajouter aux favoris Ouvrir Partager Localisation : Louisville, United States Type de contrat : Permanent Job Mode de travail : Full Time Postuler LE POSTE VOTRE PROFIL Le posteSales and Service Coordinator - Full TimeVotre profilJob ID:...

  • Service Dispatcher

    3 weeks ago

    Louisville, United States Restaurant Service Solutions Full time

    As our Dispatcher in this hybrid role (with at least 3 days in the RSS Louisville, KY office each week), you'll be the hub for coordinating all field service resources, both internal technicians and subcontractors. You'll work to maximize efficiencies while balancing the needs of clients and internal technicians. You should take joy in building relationships...

  • Fire Service Coordinator

    4 weeks ago

    Louisville, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Fire Service Coordinator

    4 weeks ago

    Louisville, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Fire Service Coordinator

    4 weeks ago

    Louisville, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Case Manager

    4 weeks ago

    Louisville, Kentucky, United States Seven Counties Services Full time

    Job Title: Case ManagerJob Summary:We are seeking a skilled Case Manager to join our team at Seven Counties Services. As a Case Manager, you will be responsible for providing engagement and case management services to consumers at KCIW and KSR to assist with linking to needed services upon release.Key Responsibilities:Conducts and documents comprehensive...

  • Coordinator, Rehab Services

    2 weeks ago

    Louisville, United States Norton Healthcare Full time

    ResponsibilitiesThe role of the rehab services coordinator is to assist the department manager in directing the work of the rehab services staff, providing guidance of the clinical goals, and promote teamwork among all personnel to ensure that the standards for clinical outcomes and regulatory compliance are met; will assist the Clinical Manager with...

  • Hospital Services Coordinator

    4 weeks ago

    Louisville, Kentucky, United States LDG Development LLC Full time

    LDG Development LLC is committed to providing a supportive living environment for its residents.The On-Site Resident Services Coordinator will work collaboratively with the Resident Services Manager and Asset Manager to assess residents' needs and develop programming to meet those needs.Responsibilities include:Assisting in the development and implementation...