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Network/PC Support
3 weeks ago
Duties & Responsibilities
- Work with Network Administrator to support various components of the network
- Installs and maintain devices including printers, switches, routers, and other equipment
- Communicates well with end users to understand and troubleshoot problems
- Maintain user accounts and provide support on Phone System and email System
- Perform Security tasks to protect against security threats, diagnose events and remove viruses
- Diagnose & remediate software/hardware issues of servers and end user devices
- Maintain Building security system including setup & maintenance of users
- Performs other duties as assigned
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Excellent interpersonal and customer service skills
- Excellent workstation and network troubleshooting skills
- PC Imaging / End User Data Back-up
- Experience supporting MS Teams & MS Teams phone system
- Proficient with Microsoft Office Suite
- Experience with HTML / CSS or related software
- Technical school degree, associate's degree, bachelor's degree or equivalent experience
- At least two years of experience in network maintenance and user technical support preferred
- Microsoft certification is desirable, but not required
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 25 pounds at times
- May be required to work on-call or long hours at times in case of I.T Emergencies
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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