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Patient Care Representative

4 months ago

Boston, United States 42 NORTH DENTAL LLC Full time

Overview This is a Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction.

The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists.

With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities

Interact with patients in a positive professional manner via telephone and in person

Schedule and confirm appointments

Review and educate patients on treatment plans and financial responsibilities

Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information

Respond to and reply to requests for information

Maintain strict compliance to HIPPA and patient privacy

Perform other related job duties as assigned

Qualifications

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in computerized environment

Ability to multitask

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