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Assistant Hotel General Manager

4 months ago

Duluth, United States Sugarloaf Capital Buford Full time

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you Responsibilities: • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Qualifications: • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • Must have at least 3 or more years of experience in the hospitality field • Possess excellent organizational skills, communication skills, and problem-solving skills • Proven customer service experience as a manager; strong guest-focused mentality • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field Compensation: $55,000

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